Energy Jobline ZR
Sales Analysis & Process Integration Manager in Lubbock
Energy Jobline ZR, Lubbock, Texas, us, 79430
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Sales Process Functions
Customer Relationship Management
Understand new and existing customer accounts, focusing on smooth communication from quote to delivery. Understand follow up on service work orders, equipment sales, and customer satisfaction. Quoting and Order Processing
Understand how to prepare accurate quotes for electrical products, motor sales & repairs, transformer sales & repairs and service contracts. Understand process to coordinate with purchasing and engineering departments to ensure product availability and compliance with specifications. Understand how to track and expedite orders through completion and delivery. Sales Coordination
Support the outside sales team by handling administrative tasks, proposal documentation, and lead follow-ups. Schedule client visits, product demonstrations, and service consultations for Sales Team. Maintain CRM data and assist with performance reporting for management on an as needed basis. Process Development Functions
Operational Efficiency
Evaluate current workflows in the service, repair, and sales divisions to identify process bottlenecks. Develop and document standard operating procedures (SOPs) for consistency across departments. Develop curriculum to introduce to Sales team for training consistency to include onboarding new employees and customers. Introduce automation tools or software to streamline reporting, quoting, and customer communication. Quality and Performance Improvement
Collaborate with management to set KPIs (e.g., turnaround time, quote accuracy, customer response rate, pipeline, funnel maintenance, etc). Analyze metrics and recommend improvements for operational efficiency. Assist in training staff on new systems or improved workflows. Cross-Department Coordination
Develop communication path to serve as a bridge between sales and operations to align process improvements with customer needs. Develop communication workflow between field service teams, repair shop, and corporate offices. Analytical / Data Functions
Data Collection, Validation & Modeling
Gather data from multiple systems (CRM, ERP, shop data, service logs). Cleanse, validate, and consolidate datasets for analysis. Build financial or operational models (e.g. cost models, lead time forecasts, utilization). KPI & Metric Definition & Tracking
Define key performance indicators aligned with company goals (e.g. on-time delivery, quote accuracy, utilization, margin). Monitor and report on KPIs regularly (weekly, monthly, quarterly). Raise alerts when thresholds are breached and recommend interventions. Root Cause & Trend Analysis
Use quantitative methods (e.g. variance analysis, regression, process control charts) to identify causes of deviations or poor performance. Spot trends (e.g. increasing repair turnaround time, quotes lost to pricing, recurring rework). Propose action plans based on analytical insights. Forecasting & Capacity Planning
Utilize CRM to help predict future demand for repair, equipment sales, field service, and controls projects. Assist Sales in resource planning (staffing, tooling, inventory). Model “what-if” scenarios to support decision-making. Skills and Qualifications
Proficiency with software systems and functional integration across Sales team. Excellent communication, analytical thinking, and documentation skills. Ability to work collaboratively with Sales team, technical teams and clients. If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
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Customer Relationship Management
Understand new and existing customer accounts, focusing on smooth communication from quote to delivery. Understand follow up on service work orders, equipment sales, and customer satisfaction. Quoting and Order Processing
Understand how to prepare accurate quotes for electrical products, motor sales & repairs, transformer sales & repairs and service contracts. Understand process to coordinate with purchasing and engineering departments to ensure product availability and compliance with specifications. Understand how to track and expedite orders through completion and delivery. Sales Coordination
Support the outside sales team by handling administrative tasks, proposal documentation, and lead follow-ups. Schedule client visits, product demonstrations, and service consultations for Sales Team. Maintain CRM data and assist with performance reporting for management on an as needed basis. Process Development Functions
Operational Efficiency
Evaluate current workflows in the service, repair, and sales divisions to identify process bottlenecks. Develop and document standard operating procedures (SOPs) for consistency across departments. Develop curriculum to introduce to Sales team for training consistency to include onboarding new employees and customers. Introduce automation tools or software to streamline reporting, quoting, and customer communication. Quality and Performance Improvement
Collaborate with management to set KPIs (e.g., turnaround time, quote accuracy, customer response rate, pipeline, funnel maintenance, etc). Analyze metrics and recommend improvements for operational efficiency. Assist in training staff on new systems or improved workflows. Cross-Department Coordination
Develop communication path to serve as a bridge between sales and operations to align process improvements with customer needs. Develop communication workflow between field service teams, repair shop, and corporate offices. Analytical / Data Functions
Data Collection, Validation & Modeling
Gather data from multiple systems (CRM, ERP, shop data, service logs). Cleanse, validate, and consolidate datasets for analysis. Build financial or operational models (e.g. cost models, lead time forecasts, utilization). KPI & Metric Definition & Tracking
Define key performance indicators aligned with company goals (e.g. on-time delivery, quote accuracy, utilization, margin). Monitor and report on KPIs regularly (weekly, monthly, quarterly). Raise alerts when thresholds are breached and recommend interventions. Root Cause & Trend Analysis
Use quantitative methods (e.g. variance analysis, regression, process control charts) to identify causes of deviations or poor performance. Spot trends (e.g. increasing repair turnaround time, quotes lost to pricing, recurring rework). Propose action plans based on analytical insights. Forecasting & Capacity Planning
Utilize CRM to help predict future demand for repair, equipment sales, field service, and controls projects. Assist Sales in resource planning (staffing, tooling, inventory). Model “what-if” scenarios to support decision-making. Skills and Qualifications
Proficiency with software systems and functional integration across Sales team. Excellent communication, analytical thinking, and documentation skills. Ability to work collaboratively with Sales team, technical teams and clients. If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
#J-18808-Ljbffr