University of California- Davis Health
PSR 2 - CARDIOLOGY OUTPATIENT
University of California- Davis Health, Sacramento, California, United States, 95828
Overview
Job Summary: The PSR 2 is responsible for sustaining an environment of intrinsic goodwill for the practice while providing optimum services to patients. This position performs a variety of duties, providing front office support for the department/clinical team for which it is assigned. This position is primarily based in the Cardiology Clinic at the Ellison Ambulatory Care Center and does not routinely float to other Hospital Operations units. Key responsibilities include providing professional phone support through the clinic call center, managing front desk operations, assisting with patient discharge, and coordinating appointment scheduling in collaboration with clinical staff to ensure efficient clinic flow and excellent patient service. Responsibilities
Coordinate Medical Office Services Perform Additional Job Functions as needed to support clinic operations Minimum Qualifications
High School/GED equivalent or related work experience Interpersonal skills to establish and maintain effective working relationships with coworkers, patients, and the public; able to respond professionally to upset individuals Ability to efficiently use computer applications (email, spreadsheets, word processing, medical office management, scheduling, demographic and insurance information) Typing skills sufficient for timely and accurate input Writing skills with proper English grammar, spelling, and punctuation Bookkeeping skills to maintain patient financial records and deposits Organizing skills to manage priorities in a high-volume, interruptive environment Knowledge of medical office procedures (terminology, appointments, records, insurance verification, cashiering, billing, etc.) Filing skills to maintain organized records Knowledge of HIPAA and privacy regulations Knowledge of health care insurance systems and billing/documentation requirements Knowledge of ICD-10, CPT, and HCPCS coding as applicable to services rendered Preferred Qualifications
Experience in a customer service-focused role Experience handling multi-line phone systems Medical or hospital setting experience including scheduling, registration, or discharge Experience verifying medical insurance in a healthcare environment Position Information
Salary: $27.31 - $33.88 hourly Salary Frequency: Hourly Job Title: MED OFC SVC CRD 2 UC Job Code: 009213 Number of Positions: 1 Appointment Type: Career Percentage of Time: 100% Full-time Location: Ellison Ambulatory Care Center, Sacramento, CA Benefits Eligible: Yes This position is 100% on-site Benefits
Benefits include health plans, dental and vision premiums, extensive leave benefits, paid holidays, vacation/sick time, continuing education allowances, professional development opportunities, and other programs described by UC Davis Health policies and collective bargaining agreements. Physical Demands
Standing, walking, sitting; occasional lifting up to 25 lbs; occasional pushing/pulling; bending/stooping; squatting/kneeling; twisting; reaching overhead; keyboard use/repetitive motion Mental Demands
Sustained attention and concentration; complex problem solving; ability to organize and prioritize; communication and numerical skills; frequent interaction with patients and staff Work Environment
UC Davis is a smoke and tobacco-free campus; willingness to work variable days, hours, and locations as required Special Requirements
Criminal background check and possible drug screening, medical evaluation, clearance, and functional capacity assessment Duties may involve handling cash; mandated reporter per CANRA and UC policy A Culture of Opportunity and Belonging: UC Davis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. For more information, visit UC Davis policies and diversity resources.
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Job Summary: The PSR 2 is responsible for sustaining an environment of intrinsic goodwill for the practice while providing optimum services to patients. This position performs a variety of duties, providing front office support for the department/clinical team for which it is assigned. This position is primarily based in the Cardiology Clinic at the Ellison Ambulatory Care Center and does not routinely float to other Hospital Operations units. Key responsibilities include providing professional phone support through the clinic call center, managing front desk operations, assisting with patient discharge, and coordinating appointment scheduling in collaboration with clinical staff to ensure efficient clinic flow and excellent patient service. Responsibilities
Coordinate Medical Office Services Perform Additional Job Functions as needed to support clinic operations Minimum Qualifications
High School/GED equivalent or related work experience Interpersonal skills to establish and maintain effective working relationships with coworkers, patients, and the public; able to respond professionally to upset individuals Ability to efficiently use computer applications (email, spreadsheets, word processing, medical office management, scheduling, demographic and insurance information) Typing skills sufficient for timely and accurate input Writing skills with proper English grammar, spelling, and punctuation Bookkeeping skills to maintain patient financial records and deposits Organizing skills to manage priorities in a high-volume, interruptive environment Knowledge of medical office procedures (terminology, appointments, records, insurance verification, cashiering, billing, etc.) Filing skills to maintain organized records Knowledge of HIPAA and privacy regulations Knowledge of health care insurance systems and billing/documentation requirements Knowledge of ICD-10, CPT, and HCPCS coding as applicable to services rendered Preferred Qualifications
Experience in a customer service-focused role Experience handling multi-line phone systems Medical or hospital setting experience including scheduling, registration, or discharge Experience verifying medical insurance in a healthcare environment Position Information
Salary: $27.31 - $33.88 hourly Salary Frequency: Hourly Job Title: MED OFC SVC CRD 2 UC Job Code: 009213 Number of Positions: 1 Appointment Type: Career Percentage of Time: 100% Full-time Location: Ellison Ambulatory Care Center, Sacramento, CA Benefits Eligible: Yes This position is 100% on-site Benefits
Benefits include health plans, dental and vision premiums, extensive leave benefits, paid holidays, vacation/sick time, continuing education allowances, professional development opportunities, and other programs described by UC Davis Health policies and collective bargaining agreements. Physical Demands
Standing, walking, sitting; occasional lifting up to 25 lbs; occasional pushing/pulling; bending/stooping; squatting/kneeling; twisting; reaching overhead; keyboard use/repetitive motion Mental Demands
Sustained attention and concentration; complex problem solving; ability to organize and prioritize; communication and numerical skills; frequent interaction with patients and staff Work Environment
UC Davis is a smoke and tobacco-free campus; willingness to work variable days, hours, and locations as required Special Requirements
Criminal background check and possible drug screening, medical evaluation, clearance, and functional capacity assessment Duties may involve handling cash; mandated reporter per CANRA and UC policy A Culture of Opportunity and Belonging: UC Davis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. For more information, visit UC Davis policies and diversity resources.
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