Talan Group
With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We’re proud to be a
Certified Great Place to Work
and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful:
Positive Innovation —leveraging technology to benefit people and society.
Join us and be part of meaningful change!
Job Description We are seeking a
Fidessa Support Analyst
with solid experience in
listed options trading environments . This role involves daily interaction with
traders and sales on the options desk , ensuring the reliability of front office systems and rapid issue resolution in a fast-paced environment.
Role and responsibilities
Provide
L1/L2 production support
for the Fidessa platform used in listed options trading.
Monitor trade flows, order routing, drop copies, and exchange connectivity.
Work closely with traders and sales to
troubleshoot real-time issues .
Coordinate with development and infrastructure teams during incidents, releases, and upgrades.
Communicate clearly with stakeholders during incidents and planned outages.
Ensure compliance with internal IT policies and regulatory requirements (e.g., CAT reporting).
Qualifications Must-have:
3+ years' experience in a
trading floor support role,
ideally with
listed options .
Understanding of Fidessa OMS/EMS or similar
and its application to options workflows.
Familiarity with US options market structure, exchanges (CBOE, ISE, etc.), and routing logic.
Solid
SQL
skills and comfort with
UNIX/Linux
environments.
Strong communication and incident management skills.
Nice-to-have:
Experience with regulatory reporting (CAT, OATS).
Knowledge of network and FIX protocol troubleshooting.
Background in scripting (e.g., Python, Shell).
ITIL certification or familiarity with ITSM tools (Jira, ServiceNow).
Technical skills required:
Competency in SQL and databases (Oracle, MicrosoftSqlServer, Sybase)
Knowledge on Client/Server application
Comfortable working on Windows/Unix environments
Agile development methodologies and tools (Jira, Service Now, GIT)
At Talan, we invest in our employees' well-being and empower them with benefits, including:
The yearly salary range for this role is USD 90,000-140,000
401(k) retirement plan with company matching
15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
8 paid holidays + 5 sick days + 2 personal days per year
❤️Company health, dental, and vision insurance plans + FSA
Voluntary STD and LTD
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Certified Great Place to Work
and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful:
Positive Innovation —leveraging technology to benefit people and society.
Join us and be part of meaningful change!
Job Description We are seeking a
Fidessa Support Analyst
with solid experience in
listed options trading environments . This role involves daily interaction with
traders and sales on the options desk , ensuring the reliability of front office systems and rapid issue resolution in a fast-paced environment.
Role and responsibilities
Provide
L1/L2 production support
for the Fidessa platform used in listed options trading.
Monitor trade flows, order routing, drop copies, and exchange connectivity.
Work closely with traders and sales to
troubleshoot real-time issues .
Coordinate with development and infrastructure teams during incidents, releases, and upgrades.
Communicate clearly with stakeholders during incidents and planned outages.
Ensure compliance with internal IT policies and regulatory requirements (e.g., CAT reporting).
Qualifications Must-have:
3+ years' experience in a
trading floor support role,
ideally with
listed options .
Understanding of Fidessa OMS/EMS or similar
and its application to options workflows.
Familiarity with US options market structure, exchanges (CBOE, ISE, etc.), and routing logic.
Solid
SQL
skills and comfort with
UNIX/Linux
environments.
Strong communication and incident management skills.
Nice-to-have:
Experience with regulatory reporting (CAT, OATS).
Knowledge of network and FIX protocol troubleshooting.
Background in scripting (e.g., Python, Shell).
ITIL certification or familiarity with ITSM tools (Jira, ServiceNow).
Technical skills required:
Competency in SQL and databases (Oracle, MicrosoftSqlServer, Sybase)
Knowledge on Client/Server application
Comfortable working on Windows/Unix environments
Agile development methodologies and tools (Jira, Service Now, GIT)
At Talan, we invest in our employees' well-being and empower them with benefits, including:
The yearly salary range for this role is USD 90,000-140,000
401(k) retirement plan with company matching
15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
8 paid holidays + 5 sick days + 2 personal days per year
❤️Company health, dental, and vision insurance plans + FSA
Voluntary STD and LTD
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr