Talan
With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients’ transformation through technology, data, and innovation. We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society. Join us and be part of meaningful change!
Job Description We are seeking a Fidessa Support Analyst with solid experience in listed options trading environments. This role involves daily interaction with traders and sales on the options desk, ensuring the reliability of front‑office systems and rapid issue resolution in a fast‑paced environment.
Role and responsibilities
Provide L1/L2 production support for the Fidessa platform used in listed options trading.
Monitor trade flows, order routing, drop copies, and exchange connectivity.
Work closely with traders and sales to troubleshoot real‑time issues.
Coordinate with development and infrastructure teams during incidents, releases, and upgrades.
Maintain documentation (runbooks, procedures, FAQs).
Communicate clearly with stakeholders during incidents and planned outages.
Ensure compliance with internal IT policies and regulatory requirements (e.g., CAT reporting).
Qualifications Must‑have
3+ years’ experience in a trading‑floor support role, ideally with listed options.
Understanding of Fidessa OMS/EMS or similar and its application to options workflows.
Familiarity with US options market structure, exchanges (CBOE, ISE, etc.), and routing logic.
Solid SQL skills and comfort with UNIX/Linux environments.
Strong communication and incident management skills.
Nice‑to‑have
Experience with regulatory reporting (CAT, OATS).
Knowledge of network and FIX protocol troubleshooting.
Background in scripting (e.g., Python, Shell).
ITIL certification or familiarity with ITSM tools (Jira, ServiceNow).
Technical skills required
Competency in SQL and databases (Oracle, Microsoft SQL Server, Sybase).
Knowledge of client/server application.
Comfortable working on Windows/Unix environments.
Network experience.
Agile development methodologies and tools (Jira, ServiceNow, GIT).
Benefits
Yearly salary range USD 90,000–140,000.
401(k) retirement plan with company matching.
15 days of paid vacation per year at hire and up to 27 according to seniority.
8 paid holidays + 5 sick days + 2 personal days per year.
Company health, dental, and vision insurance plans + FSA.
Voluntary STD and LTD.
Commuter/transit benefits.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
Job Description We are seeking a Fidessa Support Analyst with solid experience in listed options trading environments. This role involves daily interaction with traders and sales on the options desk, ensuring the reliability of front‑office systems and rapid issue resolution in a fast‑paced environment.
Role and responsibilities
Provide L1/L2 production support for the Fidessa platform used in listed options trading.
Monitor trade flows, order routing, drop copies, and exchange connectivity.
Work closely with traders and sales to troubleshoot real‑time issues.
Coordinate with development and infrastructure teams during incidents, releases, and upgrades.
Maintain documentation (runbooks, procedures, FAQs).
Communicate clearly with stakeholders during incidents and planned outages.
Ensure compliance with internal IT policies and regulatory requirements (e.g., CAT reporting).
Qualifications Must‑have
3+ years’ experience in a trading‑floor support role, ideally with listed options.
Understanding of Fidessa OMS/EMS or similar and its application to options workflows.
Familiarity with US options market structure, exchanges (CBOE, ISE, etc.), and routing logic.
Solid SQL skills and comfort with UNIX/Linux environments.
Strong communication and incident management skills.
Nice‑to‑have
Experience with regulatory reporting (CAT, OATS).
Knowledge of network and FIX protocol troubleshooting.
Background in scripting (e.g., Python, Shell).
ITIL certification or familiarity with ITSM tools (Jira, ServiceNow).
Technical skills required
Competency in SQL and databases (Oracle, Microsoft SQL Server, Sybase).
Knowledge of client/server application.
Comfortable working on Windows/Unix environments.
Network experience.
Agile development methodologies and tools (Jira, ServiceNow, GIT).
Benefits
Yearly salary range USD 90,000–140,000.
401(k) retirement plan with company matching.
15 days of paid vacation per year at hire and up to 27 according to seniority.
8 paid holidays + 5 sick days + 2 personal days per year.
Company health, dental, and vision insurance plans + FSA.
Voluntary STD and LTD.
Commuter/transit benefits.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr