American Express
Analyst - Risk Management (Business Process Mapping)
American Express, New York, New York, us, 10261
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
The Analyst-Risk Management role will support the Continuous Improvement team in helping GMNS meet expanding operational, regulatory, and third-party risk and compliance requirements. This role will collaborate with managers & analysts, driving process excellence and program execution for high-priority initiatives. The analyst will partner with various partners across various GMNS functional areas to map out existing business processes focusing on enhancing our control environment and embedding a culture of continuous improvement across GMNS.
Key Responsibilities:
Collaborate with GMNS SMEs, Control Management and LOBCO partners in documentation, assessment, and enhancement of critical business processes, with a focus on mitigating risk, reducing inefficiencies, and enhancing control effectiveness
Deliver end-to-end process mapping and gap analyses to support a stronger and more consistent operating environment
Leverage tools and technologies—including GenAI, digital process mapping, and automation solutions—to improve documentation quality and reduce manual work
Build deep subject matter expertise in operational quality, process optimization, and regulatory enablement as work with partners.
Be a messenger and enable partners to cultivate operational excellence through process mapping and gaps identification to partner teams by sharing best practices
Minimum Qualifications: 3+ years of experience in financial services, payments, or a related field
Strong background in process documentation
Familiarity with compliance functions such as AML, Financial Crimes, Sanctions Screening, KYC, Privacy, etc.
Strong stakeholder management and communication skills with the ability to work across functions
Proactive and persistent individual comfortable with adapting to dynamic teams formed for each process mapping
Preferred Qualifications: Comfort querying data or accessing backend systems to develop and evaluate effectiveness of alerting and controls, experience with SQL and Python
Deliver end-to-end process mapping and gap analyses to support a stronger and more consistent operating environment
Leverage tools and technologies—including GenAI, digital process mapping, and automation solutions—to improve documentation quality and reduce manual work
Build deep subject matter expertise in operational quality, process optimization, and regulatory enablement as work with partners.
Be a messenger and enable partners to cultivate operational excellence through process mapping and gaps identification to partner teams by sharing best practices
Minimum Qualifications: 3+ years of experience in financial services, payments, or a related field
Strong background in process documentation
Familiarity with compliance functions such as AML, Financial Crimes, Sanctions Screening, KYC, Privacy, etc.
Strong stakeholder management and communication skills with the ability to work across functions
Proactive and persistent individual comfortable with adapting to dynamic teams formed for each process mapping
Preferred Qualifications: Comfort querying data or accessing backend systems to develop and evaluate effectiveness of alerting and controls, experience with SQL and Python