Phibro Animal Health
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Order 2 Cash - Global Process Owner
role at
Phibro Animal Health .
2 days ago Be among the first 25 applicants
About Phibro Animal Health Corporation Phibro Animal Health Corporation is a publicly traded global organization with a rich history in animal health and nutrition. It manufactures and markets medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. The company also produces products for ethanol performance, plant microbials, industrial applications, and specialty chemicals. With revenues exceeding $1 billion and over 2,400 employees worldwide, Phibro focuses on helping livestock producers, farmers, veterinarians, and consumers maintain and enhance animal health. Phibro values diversity, supports employee development, and fosters an environment of creativity and collaboration.
Position Details The Order to Cash (O2C) Global Process Owner will oversee and optimize the global O2C process across the organization. Responsibilities include managing accounts receivable processes, order entry, billing, credit & cash management, collections, system administration, master data management, and data analytics. The role collaborates with cross‑functional teams to drive operational efficiency, standardization, and compliance, and implements best practices and continuous improvement initiatives.
Key Responsibilities
Work closely with regional commercial teams, finance, IT, and other departments to align O2C processes with business objectives.
Lead the development, standardization, and optimization of global O2C processes across all business segments.
Drive adoption of new tools, technologies, and methodologies that enhance end‑to‑end process efficiency and develop KPIs and SLAs for O2C performance.
Oversee the administration and optimization of process‑related systems, collaborating with IT and system vendors to maintain performance and continuous improvement.
Lead global master data management initiatives to ensure data accuracy, consistency, and compliance across all systems.
Develop and manage analytics capabilities to provide actionable insights into days sales outstanding, order entry, sales statistics, and process efficiency.
Ensure global O2C processes comply with company policies, regulatory requirements, and audit standards, proactively mitigating related risks.
Develop and implement training programs to ensure end users understand and follow standardized O2C processes.
Manage third‑party relationships (e.g., billing platforms, collection agencies).
Key Competencies
Visionary
Initiative and Responsibility
Accountable
Adaptability to Change
Champion for Change
Committed
Collaborative
Effective Communication
Business Acumen
Team Leadership
Attentive Listening
Detail Oriented
Self‑Insight and Awareness
Tenacity and Perseverance
Initiative
Beliefs and Principles
High Quality Work Delivery
Driven
Gets It Done the Right Way
Interpersonal Skills
Strategic Vision
Skills
Leadership that aligns with the company’s mission and philosophy.
Ability to build effective teams, coach, and develop others.
Continuous personal development and improvement.
Excellent analytical and financial analysis capabilities.
Relationship management with internal and external clients.
Education & Experience
Bachelor’s degree in Business, Information Systems, or a related field (Master’s degree or MBA preferred).
8+ years of experience in sales support, accounts receivable, collections, or a related field with a focus on O2C processes.
Extensive experience with ERP systems (JD Edwards and Oracle preferred) and O2C platforms, and ability to lead system configuration and optimization.
Expertise in master data management, process standardization, and governance.
Strong knowledge of global O2C processes, including sales order management, customer onboarding, and collections.
Experience working in a matrixed environment.
Proven experience in leading process improvement initiatives and managing cross‑functional, global teams.
Advanced analytical skills with experience in data‑driven decision‑making and reporting tools.
Experience managing centers of excellence focused on process improvements and best‑practice implementation.
Professional certifications such as CARP, CCCM, or PMP are a plus.
Benefits To learn more about Phibro Animal Health’s competitive benefits package, please
click here: Phibro Benefits .
Equal Opportunity Employer Phibro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status, or any other characteristic protected by law.
Business Unit:
Corporate
Division:
Corporate
Department:
Procurement COE
Location:
US - Teaneck, NJ
Work Schedule:
Monday - Friday (Standard Work hours)
Seniority level:
Mid-Senior level
Employment type:
Full‑time
Job function:
Management and Manufacturing
Industries:
Pharmaceutical Manufacturing
#J-18808-Ljbffr
Order 2 Cash - Global Process Owner
role at
Phibro Animal Health .
2 days ago Be among the first 25 applicants
About Phibro Animal Health Corporation Phibro Animal Health Corporation is a publicly traded global organization with a rich history in animal health and nutrition. It manufactures and markets medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. The company also produces products for ethanol performance, plant microbials, industrial applications, and specialty chemicals. With revenues exceeding $1 billion and over 2,400 employees worldwide, Phibro focuses on helping livestock producers, farmers, veterinarians, and consumers maintain and enhance animal health. Phibro values diversity, supports employee development, and fosters an environment of creativity and collaboration.
Position Details The Order to Cash (O2C) Global Process Owner will oversee and optimize the global O2C process across the organization. Responsibilities include managing accounts receivable processes, order entry, billing, credit & cash management, collections, system administration, master data management, and data analytics. The role collaborates with cross‑functional teams to drive operational efficiency, standardization, and compliance, and implements best practices and continuous improvement initiatives.
Key Responsibilities
Work closely with regional commercial teams, finance, IT, and other departments to align O2C processes with business objectives.
Lead the development, standardization, and optimization of global O2C processes across all business segments.
Drive adoption of new tools, technologies, and methodologies that enhance end‑to‑end process efficiency and develop KPIs and SLAs for O2C performance.
Oversee the administration and optimization of process‑related systems, collaborating with IT and system vendors to maintain performance and continuous improvement.
Lead global master data management initiatives to ensure data accuracy, consistency, and compliance across all systems.
Develop and manage analytics capabilities to provide actionable insights into days sales outstanding, order entry, sales statistics, and process efficiency.
Ensure global O2C processes comply with company policies, regulatory requirements, and audit standards, proactively mitigating related risks.
Develop and implement training programs to ensure end users understand and follow standardized O2C processes.
Manage third‑party relationships (e.g., billing platforms, collection agencies).
Key Competencies
Visionary
Initiative and Responsibility
Accountable
Adaptability to Change
Champion for Change
Committed
Collaborative
Effective Communication
Business Acumen
Team Leadership
Attentive Listening
Detail Oriented
Self‑Insight and Awareness
Tenacity and Perseverance
Initiative
Beliefs and Principles
High Quality Work Delivery
Driven
Gets It Done the Right Way
Interpersonal Skills
Strategic Vision
Skills
Leadership that aligns with the company’s mission and philosophy.
Ability to build effective teams, coach, and develop others.
Continuous personal development and improvement.
Excellent analytical and financial analysis capabilities.
Relationship management with internal and external clients.
Education & Experience
Bachelor’s degree in Business, Information Systems, or a related field (Master’s degree or MBA preferred).
8+ years of experience in sales support, accounts receivable, collections, or a related field with a focus on O2C processes.
Extensive experience with ERP systems (JD Edwards and Oracle preferred) and O2C platforms, and ability to lead system configuration and optimization.
Expertise in master data management, process standardization, and governance.
Strong knowledge of global O2C processes, including sales order management, customer onboarding, and collections.
Experience working in a matrixed environment.
Proven experience in leading process improvement initiatives and managing cross‑functional, global teams.
Advanced analytical skills with experience in data‑driven decision‑making and reporting tools.
Experience managing centers of excellence focused on process improvements and best‑practice implementation.
Professional certifications such as CARP, CCCM, or PMP are a plus.
Benefits To learn more about Phibro Animal Health’s competitive benefits package, please
click here: Phibro Benefits .
Equal Opportunity Employer Phibro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status, or any other characteristic protected by law.
Business Unit:
Corporate
Division:
Corporate
Department:
Procurement COE
Location:
US - Teaneck, NJ
Work Schedule:
Monday - Friday (Standard Work hours)
Seniority level:
Mid-Senior level
Employment type:
Full‑time
Job function:
Management and Manufacturing
Industries:
Pharmaceutical Manufacturing
#J-18808-Ljbffr