Johns Hopkins University
Chief of Staff to the Vice Provost for Admissions & Financial Aid (Vice Provost
Johns Hopkins University, Baltimore, Maryland, United States, 21276
The Office of Admissions and Financial Aid (Admissions and Financial Aid) in University Student Services is responsible for the enrollment management function that underpins the University's ability to attract, recruit, admit, and matriculate our Arts and Sciences and Engineering undergraduate students. The office also is a key advisor to the university's graduate and professional programs whose students are among the best in the nation.
Reporting to the Vice Provost for Admissions and Financial Aid and serving as a member of the management team for Admissions and Financial Aid, we are seeking a
Chief of Staff (COS) to the Vice Provost for Admissions & Financial Aid
who will provide crucial day-to-day support to the Vice Provost, helping to coordinate, guide, and support the strategic and operational functions of the enrollment management office. The COS will also play a visible role, frequently interfacing with relevant offices across the Schools and Divisions, and will serve as a strategic partner and skilled problem solver to facilitate impactful cross-institution initiatives and foster a culture of high performance and collaboration within the enrollment management office.
The COS will serve as a key point of contact for the office and will triage issues for the Vice Provost and the leadership team to ensure needs and issues are communicated and resolved appropriately. They will anticipate and manage long-term, short-term and day-to-day priorities for the Vice Provost and advise on and coordinate university-wide initiatives.
The COS requires strong alignment with Johns Hopkins University's mission, values, and strategic vision as well as demonstrated leadership, judgment, and flexibility in a complex organization and fast‑paced environment.
Specific Duties & Responsibilities Day to Day Support for the Office of the Vice Provost
Manage the daily operations of the office, ensuring the Vice Provost has all information, tools, and materials to operate at full capacity in a proactive and timely manner through advance planning and creation of all relevant materials.
Act as the primary point of contact for the Vice Provost's immediate office, triaging and coordinating requests from internal and external stakeholders.
Draft and initiate correspondence, reports, and resource information for meetings and presentations, and prepare and edit presentation materials and accompanying reports.
Manage recurring senior leadership team meetings, agendas, materials, and follow‑ups for the Vice Provost. Coordinate multiple project work streams across various issues and stakeholders, track key activities and milestones, manage deliverables to deadlines, integrate activities across work streams, surface project risks and concerns, and recommend solutions as appropriate.
Lead and/or participate in meetings on behalf of the Vice Provost as requested.
Anticipate, identify, and troubleshoot issues requiring Vice Provost attention and ensure matters are thoroughly developed, researched, and evaluated.
Support the evaluation of processes and efficiency analyses to provide exceptional service throughout Enrollment Management in accordance with the University mission.
Lead and support efforts to achieve collaborative strategic planning, organizational effectiveness, and business process improvement goals across a decentralized institutional environment by working closely with the Associate Vice Provosts and the Dean of Admissions.
Establish and nurture a high‑performing office, fostering a culture of innovation, collaboration, and excellence.
Ensure staff have the resources, tools, and support to succeed, track and measure operational excellence and outcomes to meet commitments.
Build and maintain successful working relationships and coordination with a wide range of offices such as senior university leadership, deans, and senior staff within the divisions.
High Priority Initiatives
Assist in translating the Vice Provost's vision and strategy into actionable goals and objectives.
Manage high‑priority projects in the Office of the Vice Provost, including overseeing strategic planning and implementation of projects.
Research, write, edit, and coordinate the preparation of special reports, briefings, and presentations.
Provide timely information and necessary updates across multiple stakeholders.
Participate in strategic scheduling of events, meetings, and other requests to balance key objectives.
Develop and execute strategies aligned with the long‑term vision and objectives of the enrollment management units across the university.
Exhibit judgment, tact, creativity, adaptability, and initiative, producing high‑quality work within tight deadlines and maintaining confidentiality.
Success Depends, At a Minimum, On
Managing all aspects of a portfolio of complex, cross‑functional projects from inception to completion.
Flexibility to assume various roles, sometimes managing projects autonomously and sometimes supporting the work of the Vice Provost, AVP, and Dean.
Objectively assessing business processes and plans and working with subject matter experts to develop recommendations for enhancements.
Maintaining relationships with colleagues throughout University Administration, deans, and school offices.
Applying a systematic, disciplined approach to solve complex problems, managing projects, working collaboratively, and adapting to changing situations.
Providing strategic leadership, organizing tasks, setting priorities, tracking deadlines, supporting subject matter experts, and making decisions based on analytical and innovative thinking within established guidelines.
Knowledge, Skills & Abilities
A proven track record of leadership.
Prior demonstrated success and experience within a complex, decentralized, top‑tier higher education institution.
A decisive, forward‑thinking approach with deep engagement, good judgment, common sense, wisdom, and insight to serve as an advisor to senior leadership.
Ability to thrive in multiple, simultaneous, complex, and competing high‑profile situations or projects in a dynamic and fast‑paced environment.
Emotional intelligence and the ability to use diplomacy and sensitivity with a diverse set of constituents.
A consensus‑building approach that encourages participation and sharing of knowledge and ideas.
Superb verbal, written, and interpersonal skills, including outstanding listening, communication, persuasion, and presentation abilities with a high level of accuracy and attention to detail.
A supervisory style with a commitment to clarity and accountability, and a track record of hiring, mentoring, and empowering staff with successful oversight of people, fundraising, and complex budgets.
Ability to work independently, exercise discretion and sound judgment, and provide immediate direction in time‑sensitive situations.
Highest level of personal ethics and professional integrity.
Minimum Qualifications
Bachelor's Degree.
Five years of related experience.
Additional education may substitute for required experience and may substitute for required education to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Master's Degree preferred.
Higher education enrollment management experience preferable.
Details Classified Title: Assistant Provost‑MGM Starting Salary Range: 210K–240K (commensurate with experience) Schedule: Mon – Fri, 08:30‑05:00 (flexible) Location: Hybrid/Homewood Campus
Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Exact salary will ultimately depend on multiple factors, including location, skills, experience, and market conditions. Johns Hopkins offers a total rewards package that supports health, life, career, and retirement benefits. More information can be found at https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow the JHU Equivalency Formula: 30 undergraduate credits or 18 graduate credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non‑related college coursework may be applied toward the total minimum education/experience required.
Applicants Completing Studies Applicants who are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks The successful candidate(s) will be subject to a pre‑employment background check. Johns Hopkins is committed to hiring individuals with a justice‑involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction, and how it relates to an essential job‑related qualification.
Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through its key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre‑employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call Maryland Relay or dial 711. For more information about workplace accommodations or accessibility, visit https://accessibility.jhu.edu/.
Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
Additional Health Requirements Pre‑employment physicals may be required for positions in clinical areas, laboratories, or involving community contact. Documentation of immune status against Rubella, Measles, Mumps, Varicella, Hepatitis B, Tdap, and MMR vaccines may be required. Vaccinations are typically given at no cost in the Occupational Health office.
#J-18808-Ljbffr
Reporting to the Vice Provost for Admissions and Financial Aid and serving as a member of the management team for Admissions and Financial Aid, we are seeking a
Chief of Staff (COS) to the Vice Provost for Admissions & Financial Aid
who will provide crucial day-to-day support to the Vice Provost, helping to coordinate, guide, and support the strategic and operational functions of the enrollment management office. The COS will also play a visible role, frequently interfacing with relevant offices across the Schools and Divisions, and will serve as a strategic partner and skilled problem solver to facilitate impactful cross-institution initiatives and foster a culture of high performance and collaboration within the enrollment management office.
The COS will serve as a key point of contact for the office and will triage issues for the Vice Provost and the leadership team to ensure needs and issues are communicated and resolved appropriately. They will anticipate and manage long-term, short-term and day-to-day priorities for the Vice Provost and advise on and coordinate university-wide initiatives.
The COS requires strong alignment with Johns Hopkins University's mission, values, and strategic vision as well as demonstrated leadership, judgment, and flexibility in a complex organization and fast‑paced environment.
Specific Duties & Responsibilities Day to Day Support for the Office of the Vice Provost
Manage the daily operations of the office, ensuring the Vice Provost has all information, tools, and materials to operate at full capacity in a proactive and timely manner through advance planning and creation of all relevant materials.
Act as the primary point of contact for the Vice Provost's immediate office, triaging and coordinating requests from internal and external stakeholders.
Draft and initiate correspondence, reports, and resource information for meetings and presentations, and prepare and edit presentation materials and accompanying reports.
Manage recurring senior leadership team meetings, agendas, materials, and follow‑ups for the Vice Provost. Coordinate multiple project work streams across various issues and stakeholders, track key activities and milestones, manage deliverables to deadlines, integrate activities across work streams, surface project risks and concerns, and recommend solutions as appropriate.
Lead and/or participate in meetings on behalf of the Vice Provost as requested.
Anticipate, identify, and troubleshoot issues requiring Vice Provost attention and ensure matters are thoroughly developed, researched, and evaluated.
Support the evaluation of processes and efficiency analyses to provide exceptional service throughout Enrollment Management in accordance with the University mission.
Lead and support efforts to achieve collaborative strategic planning, organizational effectiveness, and business process improvement goals across a decentralized institutional environment by working closely with the Associate Vice Provosts and the Dean of Admissions.
Establish and nurture a high‑performing office, fostering a culture of innovation, collaboration, and excellence.
Ensure staff have the resources, tools, and support to succeed, track and measure operational excellence and outcomes to meet commitments.
Build and maintain successful working relationships and coordination with a wide range of offices such as senior university leadership, deans, and senior staff within the divisions.
High Priority Initiatives
Assist in translating the Vice Provost's vision and strategy into actionable goals and objectives.
Manage high‑priority projects in the Office of the Vice Provost, including overseeing strategic planning and implementation of projects.
Research, write, edit, and coordinate the preparation of special reports, briefings, and presentations.
Provide timely information and necessary updates across multiple stakeholders.
Participate in strategic scheduling of events, meetings, and other requests to balance key objectives.
Develop and execute strategies aligned with the long‑term vision and objectives of the enrollment management units across the university.
Exhibit judgment, tact, creativity, adaptability, and initiative, producing high‑quality work within tight deadlines and maintaining confidentiality.
Success Depends, At a Minimum, On
Managing all aspects of a portfolio of complex, cross‑functional projects from inception to completion.
Flexibility to assume various roles, sometimes managing projects autonomously and sometimes supporting the work of the Vice Provost, AVP, and Dean.
Objectively assessing business processes and plans and working with subject matter experts to develop recommendations for enhancements.
Maintaining relationships with colleagues throughout University Administration, deans, and school offices.
Applying a systematic, disciplined approach to solve complex problems, managing projects, working collaboratively, and adapting to changing situations.
Providing strategic leadership, organizing tasks, setting priorities, tracking deadlines, supporting subject matter experts, and making decisions based on analytical and innovative thinking within established guidelines.
Knowledge, Skills & Abilities
A proven track record of leadership.
Prior demonstrated success and experience within a complex, decentralized, top‑tier higher education institution.
A decisive, forward‑thinking approach with deep engagement, good judgment, common sense, wisdom, and insight to serve as an advisor to senior leadership.
Ability to thrive in multiple, simultaneous, complex, and competing high‑profile situations or projects in a dynamic and fast‑paced environment.
Emotional intelligence and the ability to use diplomacy and sensitivity with a diverse set of constituents.
A consensus‑building approach that encourages participation and sharing of knowledge and ideas.
Superb verbal, written, and interpersonal skills, including outstanding listening, communication, persuasion, and presentation abilities with a high level of accuracy and attention to detail.
A supervisory style with a commitment to clarity and accountability, and a track record of hiring, mentoring, and empowering staff with successful oversight of people, fundraising, and complex budgets.
Ability to work independently, exercise discretion and sound judgment, and provide immediate direction in time‑sensitive situations.
Highest level of personal ethics and professional integrity.
Minimum Qualifications
Bachelor's Degree.
Five years of related experience.
Additional education may substitute for required experience and may substitute for required education to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Master's Degree preferred.
Higher education enrollment management experience preferable.
Details Classified Title: Assistant Provost‑MGM Starting Salary Range: 210K–240K (commensurate with experience) Schedule: Mon – Fri, 08:30‑05:00 (flexible) Location: Hybrid/Homewood Campus
Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Exact salary will ultimately depend on multiple factors, including location, skills, experience, and market conditions. Johns Hopkins offers a total rewards package that supports health, life, career, and retirement benefits. More information can be found at https://hr.jhu.edu/benefits-worklife/.
Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow the JHU Equivalency Formula: 30 undergraduate credits or 18 graduate credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non‑related college coursework may be applied toward the total minimum education/experience required.
Applicants Completing Studies Applicants who are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
Background Checks The successful candidate(s) will be subject to a pre‑employment background check. Johns Hopkins is committed to hiring individuals with a justice‑involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction, and how it relates to an essential job‑related qualification.
Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through its key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre‑employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call Maryland Relay or dial 711. For more information about workplace accommodations or accessibility, visit https://accessibility.jhu.edu/.
Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions may be provided for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.
Additional Health Requirements Pre‑employment physicals may be required for positions in clinical areas, laboratories, or involving community contact. Documentation of immune status against Rubella, Measles, Mumps, Varicella, Hepatitis B, Tdap, and MMR vaccines may be required. Vaccinations are typically given at no cost in the Occupational Health office.
#J-18808-Ljbffr