Insight Global
Information Technology Support Technician
Insight Global, Greenville, South Carolina, us, 29610
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $24.00/hr - $25.00/hr
Must Haves:
Three or more years developing subject-matter expertise preferred
Hardware and software troubleshooting skills.
Verbal and written communication skills.
Ability to troubleshoot issues across multiple technical domains.
The ability to navigate Active Directory, 356 Admin Center, and Intune consoles.
High School Diploma/GED or Further Education
Plusses:
One or more areas of professional-level certification preferred
Bachelor’s degree in a related field preferred
Essential Duties and Accountabilities
Support a secure environment in cooperation with Security.
Resolve IT incidents as quickly as possible, prioritizing maintaining production.
Identify, document, and promote opportunities to allow non-IT associates to independently resolve issues where appropriate.
Identify opportunities to automate incident response.
Serve as onsite IT point of contact and coordinate priority one issue response.
Deliver IT services within agreed operation level agreements (OLAs). Identify requests that do not match an existing IT service and upscale appropriately.
Provide access to company resources consistent with company and IT policies.
Ensure trust with other parts of company through close cooperation and communication.
Identify and report risk to the above.
Compensation:
$24/hr to $25/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Manufacturing
Referrals increase your chances of interviewing at Insight Global by 2x
Inferred from the description for this job Medical insurance
Vision insurance
401(k)
Get notified about new Information Technology Support Technician jobs in
Greenville, SC .
Duncan, SC $45,000.00-$60,000.00 8 months ago
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Base pay range $24.00/hr - $25.00/hr
Must Haves:
Three or more years developing subject-matter expertise preferred
Hardware and software troubleshooting skills.
Verbal and written communication skills.
Ability to troubleshoot issues across multiple technical domains.
The ability to navigate Active Directory, 356 Admin Center, and Intune consoles.
High School Diploma/GED or Further Education
Plusses:
One or more areas of professional-level certification preferred
Bachelor’s degree in a related field preferred
Essential Duties and Accountabilities
Support a secure environment in cooperation with Security.
Resolve IT incidents as quickly as possible, prioritizing maintaining production.
Identify, document, and promote opportunities to allow non-IT associates to independently resolve issues where appropriate.
Identify opportunities to automate incident response.
Serve as onsite IT point of contact and coordinate priority one issue response.
Deliver IT services within agreed operation level agreements (OLAs). Identify requests that do not match an existing IT service and upscale appropriately.
Provide access to company resources consistent with company and IT policies.
Ensure trust with other parts of company through close cooperation and communication.
Identify and report risk to the above.
Compensation:
$24/hr to $25/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Manufacturing
Referrals increase your chances of interviewing at Insight Global by 2x
Inferred from the description for this job Medical insurance
Vision insurance
401(k)
Get notified about new Information Technology Support Technician jobs in
Greenville, SC .
Duncan, SC $45,000.00-$60,000.00 8 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr