Insight Global
Responding to service desk tickets, they will be assigned by the manager which ticket to which tech. every Tuesday the whole IT team will meet to talk through bigger picture things. They image machines/laptops for new hires -- they build them a laptop. Monitor ring now which is where employees will call in. not a fast pace environment, not going to overwhelm you.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Plusses: Exposure to Active Directory, 356 Admin Center, Intune Consoles A plus certification Security plus certification Must have: 3+ years hardware and software troubleshooting experience Customer service experience (working with internal employees as customers) Hardware (most of that is just a hard reboot of laptops, if there are any parts to be replaced they wont do that they outsource that)
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Plusses: Exposure to Active Directory, 356 Admin Center, Intune Consoles A plus certification Security plus certification Must have: 3+ years hardware and software troubleshooting experience Customer service experience (working with internal employees as customers) Hardware (most of that is just a hard reboot of laptops, if there are any parts to be replaced they wont do that they outsource that)