TEKsystems
Core Responsibilities
Assist in hardware setup, imaging, and basic workstation configuration for Epic‑related devices.
Support on‑site validation activities alongside specialists to ensure devices are Epic‑ready.
Conduct basic workstation checks (connectivity, login, printing, single sign‑on).
Help update and maintain the Epic master hardware spreadsheet under direction.
Assist with the configuration and testing of Epic Workstation (LWS) and Print Records (EPR) following documented procedures.
Perform initial troubleshooting for workstation or printing issues and escalates unresolved issues appropriately.
Participate in Epic go‑live events to assist with device setup and end‑user support.
Shadow other team members on site assessments, validations, and Epic print queue management.
Learn to use internal scripts and tools for validation, kiosk setup, and printer configuration.
Expected Skills / Experience
Excellent communication and documentation skills.
Eagerness to learn Epic environment structure and endpoint management concepts.
Typically 2‑4 years of IT support experience or equivalent technical training.
Additional Skills & Qualifications This candidate will be fully on site, in a customer‑facing role. Someone with a great personality, go‑getter mindset, and looking to grow is an ideal fit. Epic and healthcare experience is not a must, but is great to have.
Experience Level Intermediate Level
Pay and Benefits The pay range for this position is $25.00 - $28.00/hr.
Benefits (temporary role) may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (voluntary life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
Workplace Type This is a fully onsite position in New York, NY.
Application Deadline This position is anticipated to close on Nov 10, 2025.
Equal Opportunity Employment The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Assist in hardware setup, imaging, and basic workstation configuration for Epic‑related devices.
Support on‑site validation activities alongside specialists to ensure devices are Epic‑ready.
Conduct basic workstation checks (connectivity, login, printing, single sign‑on).
Help update and maintain the Epic master hardware spreadsheet under direction.
Assist with the configuration and testing of Epic Workstation (LWS) and Print Records (EPR) following documented procedures.
Perform initial troubleshooting for workstation or printing issues and escalates unresolved issues appropriately.
Participate in Epic go‑live events to assist with device setup and end‑user support.
Shadow other team members on site assessments, validations, and Epic print queue management.
Learn to use internal scripts and tools for validation, kiosk setup, and printer configuration.
Expected Skills / Experience
Excellent communication and documentation skills.
Eagerness to learn Epic environment structure and endpoint management concepts.
Typically 2‑4 years of IT support experience or equivalent technical training.
Additional Skills & Qualifications This candidate will be fully on site, in a customer‑facing role. Someone with a great personality, go‑getter mindset, and looking to grow is an ideal fit. Epic and healthcare experience is not a must, but is great to have.
Experience Level Intermediate Level
Pay and Benefits The pay range for this position is $25.00 - $28.00/hr.
Benefits (temporary role) may include:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (voluntary life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation or sick leave)
Workplace Type This is a fully onsite position in New York, NY.
Application Deadline This position is anticipated to close on Nov 10, 2025.
Equal Opportunity Employment The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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