TikTok
Business Operations Manager - Digital Media & AdTech - Global Business Solutions
TikTok, New York, New York, us, 10261
Business Operations Manager – Digital Media & AdTech
New York, NY – Global Business Solutions
Be among the first 25 applicants.
About the Team The North America Global Business Solutions (NA GBS) team is a strategic and consultative partner to the largest advertisers and agencies in the world, helping them to develop TikTok solutions that build businesses and brands across our integrated suite of advertising products.
About the Role We are looking for a talented Business Operations Manager to join our team in New York. This role will own strategic program planning, management and execution across a select portfolio of North America-based Key Accounts in partnership with Key Account Leads/Directors, cross‑functional partners and clients.
Responsibilities
Lead program planning, management, and delivery of global strategic projects and programs for TikTok's North America based clients, with a focus on ROI maximization and growth.
Create compelling GTM sales collateral and program materials to drive program awareness and engagement.
Own client program tracking, reporting and budget management, ensuring effective program delivery, utilization and finances.
Establish strong external relationships with clients, acting as primary program operations and delivery contact for strategic partnerships.
Serve as a cross‑functional liaison providing operational guidance to internal partners spanning creative, content, measurement, research, product, and finance.
Lead process improvements and new initiatives to elevate Business Operations team effectiveness, including optimizations of systems and business tools.
Analyze data and insights to inform strategic program plans, defining key objectives/KPIs and identifying growth opportunities.
Qualifications
At least 3 years of experience in strategic program management in AdTech, digital advertising or programmatic media, with demonstrated success managing complex cross‑functional projects.
Must be willing to work in New York, NY.
Proven excellence in project management with experience in cross‑functional team collaboration.
Prior experience working with Sales Teams in AdTech demonstrating a strong understanding of consultative selling processes and strategies for driving media investments.
Strategic thinking, business planning capabilities, and analytical skills.
Outstanding communication skills with a proven track record of influencing stakeholders and moving teams to action.
Client‑centric mindset with ability to work effectively across time zones and multicultural environments while thriving in fast‑paced settings.
Results‑oriented approach with strong attention to detail and commitment to operational excellence.
Experience building content or enablement materials for regional or global sales organizations.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City and around the world.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diversity and ensure an environment that reflects the many communities we reach.
Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. Contact us at https://tinyurl.com/RA-request.
Job Information Compensation: $93,600 – $156,800 annually (base salary). Additional discretionary bonuses, restricted stock units may apply. Benefit package includes medical, dental, vision insurance, 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, paid holidays and sick leave.
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Be among the first 25 applicants.
About the Team The North America Global Business Solutions (NA GBS) team is a strategic and consultative partner to the largest advertisers and agencies in the world, helping them to develop TikTok solutions that build businesses and brands across our integrated suite of advertising products.
About the Role We are looking for a talented Business Operations Manager to join our team in New York. This role will own strategic program planning, management and execution across a select portfolio of North America-based Key Accounts in partnership with Key Account Leads/Directors, cross‑functional partners and clients.
Responsibilities
Lead program planning, management, and delivery of global strategic projects and programs for TikTok's North America based clients, with a focus on ROI maximization and growth.
Create compelling GTM sales collateral and program materials to drive program awareness and engagement.
Own client program tracking, reporting and budget management, ensuring effective program delivery, utilization and finances.
Establish strong external relationships with clients, acting as primary program operations and delivery contact for strategic partnerships.
Serve as a cross‑functional liaison providing operational guidance to internal partners spanning creative, content, measurement, research, product, and finance.
Lead process improvements and new initiatives to elevate Business Operations team effectiveness, including optimizations of systems and business tools.
Analyze data and insights to inform strategic program plans, defining key objectives/KPIs and identifying growth opportunities.
Qualifications
At least 3 years of experience in strategic program management in AdTech, digital advertising or programmatic media, with demonstrated success managing complex cross‑functional projects.
Must be willing to work in New York, NY.
Proven excellence in project management with experience in cross‑functional team collaboration.
Prior experience working with Sales Teams in AdTech demonstrating a strong understanding of consultative selling processes and strategies for driving media investments.
Strategic thinking, business planning capabilities, and analytical skills.
Outstanding communication skills with a proven track record of influencing stakeholders and moving teams to action.
Client‑centric mindset with ability to work effectively across time zones and multicultural environments while thriving in fast‑paced settings.
Results‑oriented approach with strong attention to detail and commitment to operational excellence.
Experience building content or enablement materials for regional or global sales organizations.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City and around the world.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diversity and ensure an environment that reflects the many communities we reach.
Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. Contact us at https://tinyurl.com/RA-request.
Job Information Compensation: $93,600 – $156,800 annually (base salary). Additional discretionary bonuses, restricted stock units may apply. Benefit package includes medical, dental, vision insurance, 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, paid holidays and sick leave.
#J-18808-Ljbffr