TikTok
Sales Solutions Manager, NA - Global Business Solutions
TikTok, New York, New York, us, 10261
Sales Solutions Manager, NA - Global Business Solutions
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Responsibilities About this Team: The Sales Solutions team partners with cross‑functional stakeholders to design, scale, and operationalize sales initiatives across North America. Acting as the connective layer between functions, the team program manages by ensuring alignment, resolving challenges, and delivering scalable solutions that empower the sales organization to achieve growth.
About this role: We have an opening for a Sales Solutions Manager role, who will join as an individual contributor directly reporting to the Director of that department. This person will leverage the following skillsets in their day‑to‑day: strategic thinking, tactical planning, relationship building and program management to synthesize business goals and partner with key cross‑functional partners on developing an executable action plan, driving implementation, and defining measurable success metrics to enable our sales team for long‑term success.
Key Responsibilities
Program Strategy & Planning: Define program goals, success metrics, and timelines that tie directly to business priorities; build clear frameworks and roadmaps to guide execution and ensure alignment with Sales and XFN teams; translate strategy into actionable plans and deliver measurable outcomes.
Cross‑Functional Coordination: Partner with Sales, Product, Marketing, and Ops to drive alignment and accountability; manage stakeholder engagement across multiple teams, ensuring clarity and momentum.
Program Operations: Analyze workflows and processes to identify gaps, inefficiencies, and opportunities for improvement; implement scalable processes that boost productivity and operational effectiveness; maintain program documentation, track deliverables, and ensure adherence to timelines and budgets.
Leadership & Stakeholder Reporting: Monitor program progress, track key metrics, and provide insights to leadership; highlight risks, issues, and dependencies while recommending mitigation strategies; prepare regular status updates, presentations, and dashboards for executive stakeholders.
Continuous Improvement & Impact: Evaluate program outcomes and identify opportunities to optimize performance; share lessons learned and best practices across teams to scale successful initiatives; support innovation by building flexible frameworks that adapt to evolving adtech priorities.
Qualifications Minimum Requirements
5+ years of program management experience in technical sales within a fast‑paced, global team environment.
Strong project management expertise with a proven track record of delivering projects in digital media and adtech product environments.
Ability to define and measure success metrics, analyze results, communicate insights effectively, and iterate to optimize outcomes.
Ability to organize and present multiple sources of information in a structured and clear format; detail oriented; can coordinate across multiple teams/countries.
Ability to adapt to shifting priorities and pivot plans to meet new requirements in a swift and agile manner.
Excellent communication skills with the ability to lead conversations and facilitate discussions.
Strong interpersonal skills, with a proven ability to build relationships and manage projects across teams.
Preferred Qualifications
Familiarity with TikTok's ad products, ad server platform, and ecosystem.
Experience driving complex initiatives with a focus on product adoption and revenue enablement.
Proven ability to map stakeholders and shape joint initiatives.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. TikTok is passionate about celebrating diverse voices and creating an environment that reflects the many communities we reach.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information Compensation is announced as a base salary range of $80,000–$133,334 annually, with additional discretionary bonuses, incentives, and restricted stock units. Benefits include medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure). The company reserves the right to modify or change these benefit programs at any time, with or without notice.
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Get AI-powered advice on this job and more exclusive features.
Responsibilities About this Team: The Sales Solutions team partners with cross‑functional stakeholders to design, scale, and operationalize sales initiatives across North America. Acting as the connective layer between functions, the team program manages by ensuring alignment, resolving challenges, and delivering scalable solutions that empower the sales organization to achieve growth.
About this role: We have an opening for a Sales Solutions Manager role, who will join as an individual contributor directly reporting to the Director of that department. This person will leverage the following skillsets in their day‑to‑day: strategic thinking, tactical planning, relationship building and program management to synthesize business goals and partner with key cross‑functional partners on developing an executable action plan, driving implementation, and defining measurable success metrics to enable our sales team for long‑term success.
Key Responsibilities
Program Strategy & Planning: Define program goals, success metrics, and timelines that tie directly to business priorities; build clear frameworks and roadmaps to guide execution and ensure alignment with Sales and XFN teams; translate strategy into actionable plans and deliver measurable outcomes.
Cross‑Functional Coordination: Partner with Sales, Product, Marketing, and Ops to drive alignment and accountability; manage stakeholder engagement across multiple teams, ensuring clarity and momentum.
Program Operations: Analyze workflows and processes to identify gaps, inefficiencies, and opportunities for improvement; implement scalable processes that boost productivity and operational effectiveness; maintain program documentation, track deliverables, and ensure adherence to timelines and budgets.
Leadership & Stakeholder Reporting: Monitor program progress, track key metrics, and provide insights to leadership; highlight risks, issues, and dependencies while recommending mitigation strategies; prepare regular status updates, presentations, and dashboards for executive stakeholders.
Continuous Improvement & Impact: Evaluate program outcomes and identify opportunities to optimize performance; share lessons learned and best practices across teams to scale successful initiatives; support innovation by building flexible frameworks that adapt to evolving adtech priorities.
Qualifications Minimum Requirements
5+ years of program management experience in technical sales within a fast‑paced, global team environment.
Strong project management expertise with a proven track record of delivering projects in digital media and adtech product environments.
Ability to define and measure success metrics, analyze results, communicate insights effectively, and iterate to optimize outcomes.
Ability to organize and present multiple sources of information in a structured and clear format; detail oriented; can coordinate across multiple teams/countries.
Ability to adapt to shifting priorities and pivot plans to meet new requirements in a swift and agile manner.
Excellent communication skills with the ability to lead conversations and facilitate discussions.
Strong interpersonal skills, with a proven ability to build relationships and manage projects across teams.
Preferred Qualifications
Familiarity with TikTok's ad products, ad server platform, and ecosystem.
Experience driving complex initiatives with a focus on product adoption and revenue enablement.
Proven ability to map stakeholders and shape joint initiatives.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. TikTok is passionate about celebrating diverse voices and creating an environment that reflects the many communities we reach.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information Compensation is announced as a base salary range of $80,000–$133,334 annually, with additional discretionary bonuses, incentives, and restricted stock units. Benefits include medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, 10 paid holidays, 10 paid sick days, and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure). The company reserves the right to modify or change these benefit programs at any time, with or without notice.
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