George Washington University
Financial Aid Counseling & Partnerships Associate
George Washington University, Washington, District of Columbia, us, 20022
JOB OVERVIEW
The Office of Enrollment and Student Success (ESS) is a mission-driven organization providing a cohesive experience throughout all phases of the student lifecycle, from admissions and enrollment through graduation and beyond, by supporting a connected, comprehensive, and student-centered approach to the student experience. An integral component to ESS, the Office of Student Financial Assistance (OSFA) administers over $430 million in financial aid to undergraduate and graduate students, and is responsible for ensuring adherence to federal, state and institutional regulations relating to student financial aid. The Financial Aid Counseling & Partnerships Associate reports to the Executive Director, Student Financial Assistance and is responsible for relationship management and development of their designated student populations.
RESPONSIBILITIES
Financial Aid Processing
Demonstrates firm knowledge of financial aid servicing, counseling, awarding, needs assessment and packaging.
Understands the academic timelines/calendar for all designated student populations.
Creates and manages the project plan for their designated student population or customer.
Compliance
Demonstrates appropriate state-level finance issues and professional conduct to ensure compliance with state and federal laws.
Identifies financial aid questions, issues/concerns for relevant scholarships.
Communications
Acts as liaison with all designated student population programs.
Provides timely, professional, and helpful customer service to students and staff.
Builds relationships with key contacts within academic schools and campus partners.
Delivers polished and engaging presentations to different audiences.
Manages stakeholder engagement plan.
Data Management
Uses GW systems in Office of Financial Aid to record, track, and analyze student questions and engagements.
Collects and analyzes relevant student data.
Performs data collection, data analysis, and effective data visualization.
Conducts qualitative data analysis such as focus groups, interviews, and short questionnaires.
QUALIFICATIONS Minimum Qualifications
Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position.
Preferred Qualifications
Knowledge and experience with financial aid processes for students.
Demonstrated program management experience.
Strong presentation, interpersonal, networking, and organizational skills.
Strong organizational, multitasking, and time-management skills.
Attention to detail and initiative.
Ability to work effectively with multiple stakeholders and in a team environment.
Ability to work independently and meet deadlines.
Active listening, problem-solving skills and a caring demeanor.
High degree of composure and professionalism.
COMPENSATION Base salary range: $51,455.52 – $84,850.51
BENEFITS GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
JOB DETAILS Campus Location: Foggy Bottom, Washington, D.C.
College/School/Department: Enrollment Management
Family: Enrollment Services
Sub-Family: Financial Aid
Stream: Individual Contributor
Level: Level 2
Full‑Time/Part‑Time: Full-Time
Hours Per Week: 40
Work Schedule: Monday — Friday, 8:30 am — 5:30 pm
Telework: Yes (Hybrid onsite required)
Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search.
Special Instructions: Employer will not sponsor for employment Visa status.
Internal Applicants Only: No
Posting Number: S013898
Job Open Date: 10/31/2025
Job Close Date: 11/14/2025
EEO STATEMENT The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
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RESPONSIBILITIES
Financial Aid Processing
Demonstrates firm knowledge of financial aid servicing, counseling, awarding, needs assessment and packaging.
Understands the academic timelines/calendar for all designated student populations.
Creates and manages the project plan for their designated student population or customer.
Compliance
Demonstrates appropriate state-level finance issues and professional conduct to ensure compliance with state and federal laws.
Identifies financial aid questions, issues/concerns for relevant scholarships.
Communications
Acts as liaison with all designated student population programs.
Provides timely, professional, and helpful customer service to students and staff.
Builds relationships with key contacts within academic schools and campus partners.
Delivers polished and engaging presentations to different audiences.
Manages stakeholder engagement plan.
Data Management
Uses GW systems in Office of Financial Aid to record, track, and analyze student questions and engagements.
Collects and analyzes relevant student data.
Performs data collection, data analysis, and effective data visualization.
Conducts qualitative data analysis such as focus groups, interviews, and short questionnaires.
QUALIFICATIONS Minimum Qualifications
Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position.
Preferred Qualifications
Knowledge and experience with financial aid processes for students.
Demonstrated program management experience.
Strong presentation, interpersonal, networking, and organizational skills.
Strong organizational, multitasking, and time-management skills.
Attention to detail and initiative.
Ability to work effectively with multiple stakeholders and in a team environment.
Ability to work independently and meet deadlines.
Active listening, problem-solving skills and a caring demeanor.
High degree of composure and professionalism.
COMPENSATION Base salary range: $51,455.52 – $84,850.51
BENEFITS GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.
JOB DETAILS Campus Location: Foggy Bottom, Washington, D.C.
College/School/Department: Enrollment Management
Family: Enrollment Services
Sub-Family: Financial Aid
Stream: Individual Contributor
Level: Level 2
Full‑Time/Part‑Time: Full-Time
Hours Per Week: 40
Work Schedule: Monday — Friday, 8:30 am — 5:30 pm
Telework: Yes (Hybrid onsite required)
Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search.
Special Instructions: Employer will not sponsor for employment Visa status.
Internal Applicants Only: No
Posting Number: S013898
Job Open Date: 10/31/2025
Job Close Date: 11/14/2025
EEO STATEMENT The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
#J-18808-Ljbffr