TalentAlly
Associate Lab Computing Analyst
Location
Boston, Massachusetts, USA Responsibilities
Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation. Implements customer specified benchtop computing design and processes. Administers and assures connectivity of customer's Windows‑based platform. Conducts and maintains inventories of client systems. Supports operating system, desktop hardware and peripherals, instrument‑controlled software, core desktop applications and core imaging of computers. Manages onboarding, retirement, and relocation of equipment. Implements Windows‑based security, including user/group permissions, file/folder permissions, group policies, and local security policies. Analyzes, identifies, and implements enhancements, upgrades, or solutions to improve overall support of the desktop platform in a timely manner. Ensures adherence to client corporate policies through periodic reporting and compliance programs. Acts as the technical support contact for instrument vendors. Repairs and troubleshoots instrument‑related computers and escalates issues to the client infrastructure teams. Provides technical support for new system validations and change‑management efforts. Creates and maintains a physical inventory of lab equipment, PCs, software, and any other information specified by the client. Submits weekly engineer reports to the team lead by COB on the last business day of the week. Acts as client liaison for software/hardware related inquiries. Participates in client team meetings. Provides support across all PerkinElmer Enterprise practices as required. Compensation
The annual compensation range for this full‑time position is $67,000 to $75,000. The final base pay offered will be determined by factors including internal equity, work location, and individual qualifications such as job‑related skills, experience, and relevant education or training.
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Boston, Massachusetts, USA Responsibilities
Implements, monitors, and provides technical support of customer laboratory IT environments, typically integrated with instrumentation. Implements customer specified benchtop computing design and processes. Administers and assures connectivity of customer's Windows‑based platform. Conducts and maintains inventories of client systems. Supports operating system, desktop hardware and peripherals, instrument‑controlled software, core desktop applications and core imaging of computers. Manages onboarding, retirement, and relocation of equipment. Implements Windows‑based security, including user/group permissions, file/folder permissions, group policies, and local security policies. Analyzes, identifies, and implements enhancements, upgrades, or solutions to improve overall support of the desktop platform in a timely manner. Ensures adherence to client corporate policies through periodic reporting and compliance programs. Acts as the technical support contact for instrument vendors. Repairs and troubleshoots instrument‑related computers and escalates issues to the client infrastructure teams. Provides technical support for new system validations and change‑management efforts. Creates and maintains a physical inventory of lab equipment, PCs, software, and any other information specified by the client. Submits weekly engineer reports to the team lead by COB on the last business day of the week. Acts as client liaison for software/hardware related inquiries. Participates in client team meetings. Provides support across all PerkinElmer Enterprise practices as required. Compensation
The annual compensation range for this full‑time position is $67,000 to $75,000. The final base pay offered will be determined by factors including internal equity, work location, and individual qualifications such as job‑related skills, experience, and relevant education or training.
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