CHN Housing Partners
Assistant Property Manager, 9410 Hough
CHN Housing Partners is a non‑profit affordable housing developer, housing service provider, and residential mortgage lender that has built over 7,000 affordable homes and serves more than 60,000 families. We work in Ohio and neighboring states to preserve and expand affordable housing and build equitable communities.
Base pay range $20.00/hr - $20.00/hr Annual salary: $42,036 (equivalent to $20.21/hr, FLSA Non‑Exempt)
Position Summary The Assistant Property Manager (APM) supports the Property Manager in all operational and compliance functions for CHN’s multifamily LIHTC communities. The APM assists with leasing, recertification processing, rent collection, work order coordination, and resident engagement, serving as the on‑site point of contact in the Property Manager’s absence. The APM ensures all activity aligns with LIHTC, HUD, HOME, and other program requirements, as well as CHN’s internal policies and procedures.
Essential Duties And Responsibilities
Assist with the daily operations of one or more residential properties or communities
Walk the property daily to ensure property and building security and safety of all systems
Assist the Property Manager with tenant relations, maintenance, and other support activities
Assist Property Manager with property budgets, collections and/or property improvement initiatives
Work with the resident service team to coordinate activities and services for residents
Assist with monthly vacancy reports, delinquency reports, and other reports as needed per supervisor
Maintain a daily presence at the site assigned
Assist the property manager with monthly, quarterly, semi‑annual, and annual inspections
Complete OHFA, HUD and Fair Housing training yearly
Assist with ensuring compliance with HUD, OHFA and all housing programs through regular file audits, property inspections and timely reporting
Assist the property manager to ensure the building is ready for all MOR, REAC and OHFA and city inspections
Review the property’s rent roll to ensure that the property security deposits, rents, move‑in dates, etc. are accurate monthly
Assist the property manager with all recertifications in accordance to CHN, OHFA and HUD guidelines
Enforce the tenant lease
Assist with the posting of monthly rental payments and subsidy requests in Yardi
Follow up/return all inquiries from all applicants and handle residents’ concerns, disputes, etc.
Assist the property manager with processing rental applications, develop & ensure waiting lists are maintained and release vacant units timely in accordance to CHN leasing policies
Assist with maintaining a good key control system
Assist outside vendors
Assist the Property Manager with ongoing HUD & OHFA Compliance is maintained
Other duties as assigned
Required Education and/or Work Experience Requirements
High school diploma or GED
1–2 years of experience in the related area or other customer service fields
Skills
Demonstrated commitment to providing excellent customer service with strong interpersonal and communication skills to build positive resident and vendor relationships
Eagerness to learn affordable housing compliance, including LIHTC and HUD program requirements, with support and training provided
Foundational knowledge of procedures and policies of residential property management
Understanding of landlord‑tenant law, fair housing regulations and bookkeeping procedures
Ability to plan, assign, review and coordinate work and programs independently
Excellent verbal and written communication skills
General knowledge of maintenance problems. Good computer skills including working knowledge of MS Office
Ability to conduct tax credit and HUD file compliance reviews and physical inspections of properties, including walking up and down stairs
Thorough knowledge of functional area and department processes
Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed
Organization and the ability to multitask efficiently
Problem‑solving to find effective solutions for a variety of potential issues
Knowledge of rental contracts and property and anti‑discrimination laws
Tax credit certification within 12 months of start date
Preferred
Bachelor’s degree
Critical Competencies
High level customer service, communication skills, conflict resolution, technical skills and problem solving
Working Conditions And/or Physical Requirements
Ability to perform essential job functions consistent with ADA, FMLA, and other standards.
Regular and punctual attendance consistent with ADA, FMLA, and other standards.
Why Should You Apply?
You want to be part of an organization where the work you do will have a positive and lasting difference in the community.
Great benefits.
Opportunities for on‑the‑job training and/or professional development.
M/F/V/D/EOE #J-18808-Ljbffr
Base pay range $20.00/hr - $20.00/hr Annual salary: $42,036 (equivalent to $20.21/hr, FLSA Non‑Exempt)
Position Summary The Assistant Property Manager (APM) supports the Property Manager in all operational and compliance functions for CHN’s multifamily LIHTC communities. The APM assists with leasing, recertification processing, rent collection, work order coordination, and resident engagement, serving as the on‑site point of contact in the Property Manager’s absence. The APM ensures all activity aligns with LIHTC, HUD, HOME, and other program requirements, as well as CHN’s internal policies and procedures.
Essential Duties And Responsibilities
Assist with the daily operations of one or more residential properties or communities
Walk the property daily to ensure property and building security and safety of all systems
Assist the Property Manager with tenant relations, maintenance, and other support activities
Assist Property Manager with property budgets, collections and/or property improvement initiatives
Work with the resident service team to coordinate activities and services for residents
Assist with monthly vacancy reports, delinquency reports, and other reports as needed per supervisor
Maintain a daily presence at the site assigned
Assist the property manager with monthly, quarterly, semi‑annual, and annual inspections
Complete OHFA, HUD and Fair Housing training yearly
Assist with ensuring compliance with HUD, OHFA and all housing programs through regular file audits, property inspections and timely reporting
Assist the property manager to ensure the building is ready for all MOR, REAC and OHFA and city inspections
Review the property’s rent roll to ensure that the property security deposits, rents, move‑in dates, etc. are accurate monthly
Assist the property manager with all recertifications in accordance to CHN, OHFA and HUD guidelines
Enforce the tenant lease
Assist with the posting of monthly rental payments and subsidy requests in Yardi
Follow up/return all inquiries from all applicants and handle residents’ concerns, disputes, etc.
Assist the property manager with processing rental applications, develop & ensure waiting lists are maintained and release vacant units timely in accordance to CHN leasing policies
Assist with maintaining a good key control system
Assist outside vendors
Assist the Property Manager with ongoing HUD & OHFA Compliance is maintained
Other duties as assigned
Required Education and/or Work Experience Requirements
High school diploma or GED
1–2 years of experience in the related area or other customer service fields
Skills
Demonstrated commitment to providing excellent customer service with strong interpersonal and communication skills to build positive resident and vendor relationships
Eagerness to learn affordable housing compliance, including LIHTC and HUD program requirements, with support and training provided
Foundational knowledge of procedures and policies of residential property management
Understanding of landlord‑tenant law, fair housing regulations and bookkeeping procedures
Ability to plan, assign, review and coordinate work and programs independently
Excellent verbal and written communication skills
General knowledge of maintenance problems. Good computer skills including working knowledge of MS Office
Ability to conduct tax credit and HUD file compliance reviews and physical inspections of properties, including walking up and down stairs
Thorough knowledge of functional area and department processes
Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed
Organization and the ability to multitask efficiently
Problem‑solving to find effective solutions for a variety of potential issues
Knowledge of rental contracts and property and anti‑discrimination laws
Tax credit certification within 12 months of start date
Preferred
Bachelor’s degree
Critical Competencies
High level customer service, communication skills, conflict resolution, technical skills and problem solving
Working Conditions And/or Physical Requirements
Ability to perform essential job functions consistent with ADA, FMLA, and other standards.
Regular and punctual attendance consistent with ADA, FMLA, and other standards.
Why Should You Apply?
You want to be part of an organization where the work you do will have a positive and lasting difference in the community.
Great benefits.
Opportunities for on‑the‑job training and/or professional development.
M/F/V/D/EOE #J-18808-Ljbffr