Urology Centers of Alabama
General Summary
The Information Technology Manager is responsible for planning implementing and maintaining the information systems and technology infrastructure that support the clinical administrative and operational functions of the health care practice. This role ensures the reliability security and compliance of all IT systems including electronic health records (EHR) practice management systems network operations and data security while providing strategic leadership and hands‑on support. Must be able to translate technical issues into understandable language for physicians clinicians administrators and other support staff. The Information Technology Manager must embody the UCA Core Values listed below :
Communicate
Collaborate
Adapt
Respect
Excel
Serve
Supervisory Requirements This is a supervisory position responsible for managing the internal IT department and managing the IT support contract (MSP).
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role the employee may occasionally need to stand walk sit use their hands to handle or operate tools and equipment reach with their arms or bend kneel crouch or crawl. The employee may also be required to lift or move items weighing more than 45 pounds.
Essential Functions
Develop and implement IT strategies that align with the practices operational and clinical goals.
Lead technology initiatives that enhance patient care improve efficiency and support regulatory compliance.
Evaluate recommend and oversee the adoption of new technologies software and systems.
Manage and maintain servers networks telecommunications and all related hardware / software.
Responsible for maintenance and expansion of IT infrastructure.
Oversee device inventory and decommissioning ensuring HIPAA compliant disposal.
Ensure uptime and performance of mission-critical systems such as EHR practice management billing and imaging systems.
Oversee system backups disaster recovery and business continuity planning.
Ensure compliance with HIPAA HITECH OSHA CMS Payor Compliance and other federal / state health care regulations.
Develop and enforce IT security policies procedures and access controls.
Monitor potential cybersecurity threats and implement protective measures.
Provide technical support for staff clinicians and administrators.
Train employees on new systems security protocols and technology best practices.
Manage helpdesk operations ensuring timely resolution of IT issues.
Manage vendor relationships for EHR software hardware and IT service providers.
Negotiate contracts and monitor service-level agreements (SLAs) in conjunction with executive leadership.
Prepare and manage the IT department budget.
Supervise IT staff contractors and consultants as needed BAAs.
Foster a culture of continuous improvement accountability and collaboration.
Conducts annual HIPAA security risk assessments.
Minimum Qualifications
Bachelors degree in information technology Computer Science Health Informatics or related field.
Minimum 5 years of IT management experience with at least 2 years in a health care or medical practice environment.
In-depth understanding of HIPAA HITECH and other health care regulatory requirements.
Experience with network management cybersecurity and cloud-based solutions (MSP).
Excellent problem-solving leadership and communication skills.
Or
Preferred Qualifications
Certification in health care IT (e.g. CPHIMS HCISPP) or IT security (CISSP).
Experience with medical imaging (PACS) and laboratory information systems (LIS)
Strong knowledge of EHR systems (Veradigm).
Key Skills Business Process,SQL,Active Directory,Information Technology,Database,Information Security,Infrastructure,ITIL,Project Management,Internet,ERP,Backup,Setup,hardware,Technical Support
Required Experience: Manager
Employment Type: Full-Time
Experience: years
Vacancy: 1
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Communicate
Collaborate
Adapt
Respect
Excel
Serve
Supervisory Requirements This is a supervisory position responsible for managing the internal IT department and managing the IT support contract (MSP).
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role the employee may occasionally need to stand walk sit use their hands to handle or operate tools and equipment reach with their arms or bend kneel crouch or crawl. The employee may also be required to lift or move items weighing more than 45 pounds.
Essential Functions
Develop and implement IT strategies that align with the practices operational and clinical goals.
Lead technology initiatives that enhance patient care improve efficiency and support regulatory compliance.
Evaluate recommend and oversee the adoption of new technologies software and systems.
Manage and maintain servers networks telecommunications and all related hardware / software.
Responsible for maintenance and expansion of IT infrastructure.
Oversee device inventory and decommissioning ensuring HIPAA compliant disposal.
Ensure uptime and performance of mission-critical systems such as EHR practice management billing and imaging systems.
Oversee system backups disaster recovery and business continuity planning.
Ensure compliance with HIPAA HITECH OSHA CMS Payor Compliance and other federal / state health care regulations.
Develop and enforce IT security policies procedures and access controls.
Monitor potential cybersecurity threats and implement protective measures.
Provide technical support for staff clinicians and administrators.
Train employees on new systems security protocols and technology best practices.
Manage helpdesk operations ensuring timely resolution of IT issues.
Manage vendor relationships for EHR software hardware and IT service providers.
Negotiate contracts and monitor service-level agreements (SLAs) in conjunction with executive leadership.
Prepare and manage the IT department budget.
Supervise IT staff contractors and consultants as needed BAAs.
Foster a culture of continuous improvement accountability and collaboration.
Conducts annual HIPAA security risk assessments.
Minimum Qualifications
Bachelors degree in information technology Computer Science Health Informatics or related field.
Minimum 5 years of IT management experience with at least 2 years in a health care or medical practice environment.
In-depth understanding of HIPAA HITECH and other health care regulatory requirements.
Experience with network management cybersecurity and cloud-based solutions (MSP).
Excellent problem-solving leadership and communication skills.
Or
Preferred Qualifications
Certification in health care IT (e.g. CPHIMS HCISPP) or IT security (CISSP).
Experience with medical imaging (PACS) and laboratory information systems (LIS)
Strong knowledge of EHR systems (Veradigm).
Key Skills Business Process,SQL,Active Directory,Information Technology,Database,Information Security,Infrastructure,ITIL,Project Management,Internet,ERP,Backup,Setup,hardware,Technical Support
Required Experience: Manager
Employment Type: Full-Time
Experience: years
Vacancy: 1
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