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Garrison Dental Solutions

Dir. of Operations

Garrison Dental Solutions, Spring Lake, Michigan, United States, 49456

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Director of Operations Garrison Dental Solutions, a privately held medical device company, is seeking an experienced leader to join our global operations team.

Position Overview Reporting to the CEO, the Director of Operations will lead manufacturing, maintenance, logistics, and cross‑functional initiatives to drive productivity, quality, and growth. The role oversees approximately 20 team members and 4 direct managers.

Primary Responsibilities

Provide overall operational leadership, including production, maintenance, and logistics, to achieve company goals.

Lead, mentor, and develop team members to build a culture of accountability, innovation, and growth.

Collaborate cross‑functionally with Engineering, Quality, Supply Chain, and Customer Service to meet KPI targets and deliver continuous improvement initiatives.

Lead facility and equipment maintenance programs to ensure maximum uptime and reliability through preventive maintenance, repair planning, and capital improvement initiatives.

Oversee day‑to‑day manufacturing operations focusing on efficiency, safety, and quality across injection molding, stamping, assembly, kitting, and packaging.

Maintain a hands‑on presence on the production floor to learn processes, coach, and set the tone for operational excellence.

Ensure international shipping, logistics, and export compliance processes meet company standards while supporting global distribution to more than 150 countries.

Support strategic capacity planning, capital projects, and process scalability to sustain annual growth.

Drive the implementation and successful launch of the company’s new ERP system from order to shipment.

Serve as a member of the Garrison Dental Solutions leadership team.

Required Skills and Experience

Strong business acumen.

Hands‑on leadership style, adaptable, and eager to learn and engage directly with production operations.

Teamwork and collaboration oriented, with respect for others.

Superior verbal and written communication and interpersonal skills, including conflict resolution.

Determination and bias for action; results oriented.

Excellent organizational skills and attention to detail.

Personal accountability/ownership mentality.

Drive for continuous improvement.

Analytical with the ability to turn data and complex situations into understandable information for decision‑making.

Proficient with Microsoft Office Suite.

Education & Experience

Bachelor’s degree required.

Minimum of 7 years of manufacturing and operations management experience.

Familiarity with injection molding processes (micro‑molding, over‑molding, elastomers) and/or metal fabrication/machining (micro‑machining, forming, finishing, passivation/coatings).

Experience with assembly and packaging operations is a plus.

Understanding of international shipping, logistics, and export compliance.

Familiarity with OSHA and other relevant safety and quality standards; working knowledge of ISO 13485, traceability, and CAPA is a plus.

Demonstrated ability to lead teams in a fast‑paced, continuously evolving environment.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.

Manual dexterity to use a computer, type, and operate various office equipment such as phones, copiers, printers, and scanners.

Sufficient eyesight to read and prepare documents, view computer screens, and perform tasks that require attention to detail.

Must be able to communicate information and ideas clearly.

Capacity to handle multiple tasks simultaneously and work efficiently in a fast‑paced environment.

Ability to lift and carry files, office supplies, and other materials as necessary (lift 15 pounds at times).

Compensation Base salary $120,000–$160,000, plus 10% bonus potential.

Benefits

401(k) with profit sharing.

Comprehensive health coverage (medical, dental, vision, HSA, FSA, life, disability, accident, critical illness, hospital indemnity).

Pet insurance.

Professional development, company‑sponsored training, and tuition reimbursement.

Whole health support including EAP, regular paid time off, volunteerism paid time off, free on‑site gym access, and subsidized gym membership.

Additional bonus opportunities (employee referrals, inventor/patent program).

Why Join Garrison Dental Solutions

Private, Purpose‑Driven Company

– Family‑owned, debt‑free, stable company in business for more than 25 years.

We live our core values of teamwork, determination, quality, and continuous improvement.

Our vision is to innovate dentistry to restore healthy smiles worldwide.

Consistent double‑digit annual growth record.

Innovation and Manufacturing Excellence

– Highly engineered medical devices with precision in micro metal‑forming and injection molding.

Significant investment in innovation and advanced manufacturing technology.

Market Leader

– Global presence with products sold in more than 150 countries.

Recognized as one of “West Michigan’s Best and Brightest Companies to Work For®” for eight years running.

Position Details

Seniority level: Director

Employment type: Full‑time

Job function: Management and Manufacturing

Industry: Medical Device

Location Spring Lake, MI

How to Apply Referrals increase your chances of interviewing at Garrison Dental Solutions by 2x.

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