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Holmes Murphy

Workers' Compensation Claims Specialist

Holmes Murphy, Florida, New York, United States

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Workers’ Compensation Claims Specialist III – Holmes Murphy Join our Creative Risk Solutions team. We are looking to add a Workers’ Compensation Claims Specialist III to our innovative culture, where you can share your unique potential and grow professionally.

Essential Responsibilities

Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner.

Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims.

Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to include researching coverage issues.

Enters and maintains accurate information on a computer system during the claim process, to include final settlement information.

Generates checks for indemnity and medical payments daily.

Develops and monitors consistency in procedural matters of claims handling process within CRS.

Willingness to become licensed if required in jurisdiction where claims are handled.

Qualifications

Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.

Experience: 3–5 years claims experience with strong background in Workers’ Compensation claims handling.

Licensing: Active state specific Workers Compensation License required or the ability to acquire license within three months of hire.

Skills: Proficient knowledge of Workers’ Compensation insurance coverage and claims processing procedures. Ability to adjudicate lost time claims across multiple jurisdictions and quickly learn various software programs.

Technical Competencies: Strong grasp of claims principles, practices, and insurance coverage interpretation; commitment to compliance and problem‑solving; collaborative approach to deliver world‑class client experience.

About Us Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value through proactive risk management strategies.

Benefits

Paid Parental Leave and supportive New Parent Benefits

Company‑paid continuing education & tuition reimbursement

401(k) profit sharing

Generous time off practices in addition to paid holidays

Paid volunteer time off and employee matching gifts to charities

DE&I programs, including paid Diversity Day, a Chief Diversity Officer, and dedicated DE&I teams

Consistent merit increase and promotion opportunities

Discretionary bonus opportunity

Holmes Murphy & Associates is an Equal Opportunity Employer.

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