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AG Jeans

Retail Operations Keyholder

AG Jeans, Scottsdale, Arizona, us, 85261

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AG Jeans is seeking an Operations Keyholder for its location in Scottsdale at the Fashion Square Mall.

The Operations Keyholder is responsible for leading and supporting sales performance, staff, operations, visual merchandising along with ensuring that a superior customer experience is delivered. The Operations Keyholder consistently focuses on being effective and efficient while supporting the brand.

This position will report to the Store Manager.

Responsibilities

Continually drive sales performance at store, by meeting or exceeding topline sales goals

Ensure that there is an emphasis of driving and understanding all store metrics and KPIs (Key Performance Indicators)

Seek efficient and controllable operational expenses (shipping, supplies, etc.)

Human Resources

Support management with ongoing tasks such as: training, developing, coaching, mediating and motivating team members

Operations

Ensure all company policies and procedures are adhered to including loss prevention measures

Responsible for all in store company assets including merchandise inventory, monetary assets, information and furniture/equipment

Manage assignments related to inventory including but not limited to transfers, markdowns, style reconciliation and receiving stock

Support the operations team as necessary

Visuals

Support the execution of all visual directives as set out by HQ, including floor sets, store windows and in-store collateral (signage, digital content) as directed by store manager

Maintain impeccable visual standards for all product in store, both on the sales floor and back of house

Customer Service

Ensure that a superior customer experience is delivered to every guest that encounters our brand, store and store team

Support and grow the clienteling program to meet or exceed company objectives

Additional Responsibilities

Partner with peer stores and next level management to achieve company objectives

Responsibilities may change as deemed necessary in order to support brand initiatives

Requirements

A genuine interest in the fashion industry

Knowledge of retail POS systems

Proficiency in Microsoft Office Suite (Outlook, Word, Excel)

Sound understating of retail math and retail specific key performance indicators

Minimum 2 years store management experience, preferably in luxury or contemporary apparel & accessories

College education preferred

Some lifting required (up to approximately 25lbs)

Ability to climb ladders

Ability to work daytime, evenings and weekends

Travel (approximately 10%)

2% Commission, Generous Clothing Discount & Allowance, Medical

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Customer Service, Sales, and Management

Retail Apparel and Fashion and Retail

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