Service Coordinator / Family Self-Sufficiency (FSS) Associate

Immediate contract opportunity for Service Coordinator / Family Self-Sufficiency (FSS) Associate with direct client in Brooklyn, NY. Trigyn's direct government client has an immediate need for Service Coordinator / Family Self-Sufficiency (FSS) Associate in Brooklyn, NY. The particulars of the opportunity are below: Description: The department seeks to hire a Family Self-Sufficiency (FSS) Associate to support the Section 8 FSS program. The FSS program is a HUD-funded initiative that promotes economic self-sufficiency for Section 8 Housing Choice Voucher Holders. Participating households commit to achieving personal goals within the five-year period of the FSS contract. Goals may include obtaining and maintaining employment, becoming free of cash public assistance benefits, enrolling in a job training program, or obtaining a High School Equivalency (HSE) or post-secondary degree. Responsibilities: Assist in recruiting and enrolling 200 program participants. Assist in conducting program information sessions 2 to 3 times per month. Refer program participants to economic opportunity services in the areas of adult education, business development, employment training and financial literacy. Focus on motivating and supporting clients to reach their FSS goals through a variety of communication platforms (including in-person case management meetings, phone, e-mail). Responsible for updating participant profiles and progress notes in departmental database Assist in collecting and analyzing program data and preparing reports. Assist in maintaining and updating escrow accounts. Attend unit and departmental meetings. Contribute to implementing and developing the best practices in FSS case management. Some evening hours may be required. Minimum Qualifications: As per Civil Service Title SKILLS DESIRED: Solid background in financial literacy and/or workforce development strongly preferred. Experience providing administrative support in a customer service setting. Commitment to serving low-income individuals and supporting them in achieving economic stability and security; Ability to support residents throughout stages in the FSS program. Ability to work independently Outcomes driven performer with strong attention to detail. Strong Facilitation / Presentation Skills. Proficiency in MS Office, including Excel. Familiarity with Siebel, or other customer relationship management software a plus. NEW YORK CITY HOUSING AUTHORITY RESIDENTS STRONGLY ENCOURAGED TO APPLY TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.