Administrative Assistant & General Maintenance Technician Job at Lake Village HO

Lake Village Homeowners Association

Administrative Assistant

Work Location: 300 Clubhouse Ave., Zephyr Cove, NV 89448
Status: Full-time, Non-exempt
Compensation: Hourly rate

The Administrative Assistant reports to and receives all direction from the General Manager. The Administrative Assistant must respect the position of the Board of Directors but should not accept direct work instruction from Board Members unless approved by the General Manager.

Job Summary

Assist the General Manager with office duties as assigned, including (but not limited to) computer work, phone calls, filing, record keeping, greeting homeowners and guests, monitoring recreational areas, and distributing information per Lake Village Governing Documents.
Maintain employee files in compliance with local, state, and federal regulations, and per the governing documents established by the Lake Village HOA Board of Directors.

Essential Functions

• Maintain and update information on the front counter.
• Maintain homeowner database and send document packages to new owners.
• Greet homeowners and guests entering the Lake Village office.
• Distribute temporary and permanent parking passes and recreation passes; ensure guests and visitors are aware of Lake Village rules and regulations.
• Answer phones, take messages, check communications (email, mail, website, fax) regularly, and respond appropriately.
• Process outgoing mail.
• Assist with bank deposits and check mail as needed.
• Assist the General Manager with opening, reviewing, and initialing all bank statements.
• Perform payroll-related duties and assist with reviewing time cards.
• Manage all aspects of the vendor RFP process under the guidance of the General Manager.
• Produce the monthly Treasurer’s report in support of the General Manager and the Board.
• Maintain/update short-term rental owner information, including renewals and Board approvals.
• Issue keys as authorized and maintain/update the key log.
• Attend Board of Directors meetings, prepare meeting minutes, and maintain agenda/minute binders.
• Obtain workman’s compensation certificates, unconditional waivers, and issue annual 1099s and 1096.
• Maintain homeowner files and correspondence.
• Maintain confidentiality of all records and documents.
• Maintain the Lake Village website (uploading documents, events, updates, etc.).
• Approve recreation rentals and collect fees when necessary.
• Monitor and reconcile community amenities income monthly.
• Assist the Architectural Committee with submissions, applications, and communications.
• Enforce swimming pool, hot tub, and sauna regulations and monitor activities.
• Distribute sports equipment (tennis/pickleball rackets, balls, ping pong paddles).
• Maintain office supply inventory.
• Assist in organizing painting, asphalt, and slurry coat projects.
• Assist with TRPA Best Management Practices (BMP) program.
• Assist with HR duties, employee meetings, insurance, and workman’s compensation as needed.
• Coordinate with local agencies (Health Department, Fire Department, OSHA, etc.) to ensure compliance.
• Assist with vehicle registration, DOT, DMV, and NV IFTA filings.
• Type letters and memos as directed by the General Manager.
• Perform other duties as assigned.

Requirements

• Adhere to Lake Village safety guidelines.
• Maintain neat and professional appearance; follow work and break schedules.
• Ability to walk, stand, and navigate stairs.
• Ability to bend and lift up to 50 pounds.
• Ability to work in year-round indoor/outdoor conditions.
• Strong interpersonal and communication skills.
• Must be available to work weekdays, weekends, and holidays.
• Must be friendly, reliable, and a team player.

Experience & Skills

• Previous office experience preferred.
• Strong customer service skills.
• Excellent written and verbal communication.
• Problem-solving abilities.
• Proficiency with Google Suite and Microsoft Office.
• Basic math skills.
• Leadership qualities.

General Maintenance

Work Location: 300 Clubhouse Ave., Zephyr Cove, NV 89448
Status: Full-time, Non-exempt
Compensation: Hourly rate

The General Maintenance position reports to the Maintenance Manager. The General Maintenance employee must respect the position of the Board of Directors but should not accept direct work instruction from Board Members unless approved by the Maintenance Manager.

Job Summary

Maintain the grounds, buildings, vehicles, and amenities in the Lake Village complex in accordance with established Association procedures.

Essential Functions

• Maintain and repair all Lake Village common buildings, recreational facilities, and commercial rental properties.
• Maintain the Association’s grounds and storm drainage systems.
• Perform snow removal operations (plowing, snow blowing, sanding).
• Maintain swimming pool, hot tub, sauna, restrooms, and recreation areas.
• Operate Association vehicles.
• Perform garbage removal operations weekly or as needed.
• Conduct minor vehicle repairs and preventive maintenance.
• Maintain the neat and orderly appearance of all Association facilities and streets.
• Perform minor street maintenance.
• Report damaged structures and equipment to the Maintenance Manager.
• Adapt to changing duties and assignments as directed.

Requirements

• Maintain a clean, current state-issued driver’s license (Class B preferred).
• CPO certification (as applicable).
• Adhere to Lake Village safety guidelines and uniform policy.
• Ability to walk, stand, climb stairs/ladders (up to 32 ft).
• Ability to bend and lift up to 50 pounds.
• Ability to work year-round in outdoor environments.
• Effective communication and teamwork skills.
• Availability to work weekdays, weekends, holidays, and nights as needed.
• Must be friendly, reliable, and cooperative.

Experience & Skills

• Previous maintenance experience preferred.
• Ability to operate vehicles and equipment.
• Proficient with power tools.
• Ability to multitask effectively.

How to Apply

Apply in person between 9:00 a.m. – 4:00 p.m.
Lake Village HOA
300 Clubhouse Ave., Zephyr Cove, NV

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