Kenan Advantage Group
Position Summary
This position is accountable for the overall management of dispatch operations and execution of the service plan for each customer and for the region.
Essential Functions
Manage all aspects of dispatch operations Develop operating plans Establish and hold staff accountable for key performance measures such as volume generation, service performance, load ratio, and claims performance Establish long term customer relationships and identify growth opportunities Liaison between field operations and customers Attract and retain talent Interview and hire dispatchers Discipline, complete performance reviews and establish corrective actions Ensure all associates follow established safety procedures
Qualifications
Bachelors degree or equivalent business experience 5 years of transportation experience 20% travel
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. Provide constructive guidance to other employees and representatives of third parties. Contribute to providing the highest quality of products and services to customers.
#LI-ONSITE
#LI-FJ1
#NDLP
Job Details Job Location
20310 Green Bay WI - Green Bay, WI
Position Type
Dispatch
Travel Percentage
Up to 25%
Job Shift
10hr
Job Category
M1
This position is accountable for the overall management of dispatch operations and execution of the service plan for each customer and for the region.
Essential Functions
Manage all aspects of dispatch operations Develop operating plans Establish and hold staff accountable for key performance measures such as volume generation, service performance, load ratio, and claims performance Establish long term customer relationships and identify growth opportunities Liaison between field operations and customers Attract and retain talent Interview and hire dispatchers Discipline, complete performance reviews and establish corrective actions Ensure all associates follow established safety procedures
Qualifications
Bachelors degree or equivalent business experience 5 years of transportation experience 20% travel
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. Provide constructive guidance to other employees and representatives of third parties. Contribute to providing the highest quality of products and services to customers.
#LI-ONSITE
#LI-FJ1
#NDLP
Job Details Job Location
20310 Green Bay WI - Green Bay, WI
Position Type
Dispatch
Travel Percentage
Up to 25%
Job Shift
10hr
Job Category
M1