Westlake Services
WESTLAKE WARRIOR |Post-Late Stage Collections
Las Vegas, NV | On-site
Why Westlake? Base Pay:
$20.50 per hour plus bonus potential of up to $6,800 monthly based on individual and team performance.
Tiered Retention Bonus:
Receive $500 upon completion of 3 months from the start date. An additional $500 upon completion of 6 months from the start date.
*Incentive:
If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement. * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.
What You'll Do:
The
Charged-Off Collector
is responsible for managing and collecting on charged-off accounts to help recover assets and minimize loss for Westlake Financial. This position requires strong negotiation and listening skills, sound judgment, and the ability to make strategic decisions regarding repossession and settlements. Contact customers
via outbound and inbound calls to arrange payment solutions and bring accounts to resolution. Negotiate payment plans
based on customer circumstances while meeting daily and monthly performance goals. Conduct extensive skip tracing
to locate customers, vehicles, or potential leads. Maintain accurate records
of account activity, updates, and vehicle recovery progress. Collaborate with team members
to support department goals and share information on active cases. Handle multiple priorities
efficiently in a fast-paced, goal-driven environment. Ensure confidentiality
of all company operations, customer information, and technology systems. What We're Looking For: Strong skip-tracing background
with the ability to locate customers and collateral effectively. Excellent communication, negotiation, and written skills
with a professional, goal-oriented attitude. Flexible availability
- able to work overtime and weekends as needed. Proven ability to multitask
and meet tight deadlines in a fast-paced environment. Typing speed of at least 35 WPM
with solid attention to detail. Driven to meet goals
and motivated to grow within the department. Thorough understanding of state and federal collection laws , including the
Fair Debt Collection Practices Act (FDCPA) . Minimum of 2 years of experience in the automotive finance industry , with knowledge of
collections, repossession, and skip tracing . Ability to assess and value collateral
accurately. Proficient with computer systems , including
Microsoft Excel, Outlook , and other office software. Comfortable using web-based applications
and online skip-tracing tools. High school diploma or equivalent required; college coursework preferred. FULL TIME BENEFITS
Medical, Dental, and Vision Benefits Life Insurance, Flexible Spending Account 401K Matching Employee Stock Ownership Program in a $14.2 Billion Company, Plus Company Matching Wellness Program, Daily Team Exercises Westlake University, Certification Programs Career Path Opportunities Discounts on Parks, Museums, Movie Tickets, and Attractions AT&T Wireless Discounts Employee Loan Assistance Annual Flu Shots, Biometric Screenings Paid Vacations Days Paid Sick Days Paid Holidays Rental Car Discounts Dell Member Purchase Program UKG Wallet - Advance Pay
ABOUT US
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
#Collections #Collector #DebtCollection #DebtCollector #Debt
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Why Westlake? Base Pay:
$20.50 per hour plus bonus potential of up to $6,800 monthly based on individual and team performance.
Tiered Retention Bonus:
Receive $500 upon completion of 3 months from the start date. An additional $500 upon completion of 6 months from the start date.
*Incentive:
If the department exceeds its goal, eligible agents in the bonus range will receive a "kicker" ranging from $100.00 to $750.00, based on goal achievement. * All agent incentive opportunities may vary monthly, and are not guaranteed, and are subject to change.
What You'll Do:
The
Charged-Off Collector
is responsible for managing and collecting on charged-off accounts to help recover assets and minimize loss for Westlake Financial. This position requires strong negotiation and listening skills, sound judgment, and the ability to make strategic decisions regarding repossession and settlements. Contact customers
via outbound and inbound calls to arrange payment solutions and bring accounts to resolution. Negotiate payment plans
based on customer circumstances while meeting daily and monthly performance goals. Conduct extensive skip tracing
to locate customers, vehicles, or potential leads. Maintain accurate records
of account activity, updates, and vehicle recovery progress. Collaborate with team members
to support department goals and share information on active cases. Handle multiple priorities
efficiently in a fast-paced, goal-driven environment. Ensure confidentiality
of all company operations, customer information, and technology systems. What We're Looking For: Strong skip-tracing background
with the ability to locate customers and collateral effectively. Excellent communication, negotiation, and written skills
with a professional, goal-oriented attitude. Flexible availability
- able to work overtime and weekends as needed. Proven ability to multitask
and meet tight deadlines in a fast-paced environment. Typing speed of at least 35 WPM
with solid attention to detail. Driven to meet goals
and motivated to grow within the department. Thorough understanding of state and federal collection laws , including the
Fair Debt Collection Practices Act (FDCPA) . Minimum of 2 years of experience in the automotive finance industry , with knowledge of
collections, repossession, and skip tracing . Ability to assess and value collateral
accurately. Proficient with computer systems , including
Microsoft Excel, Outlook , and other office software. Comfortable using web-based applications
and online skip-tracing tools. High school diploma or equivalent required; college coursework preferred. FULL TIME BENEFITS
Medical, Dental, and Vision Benefits Life Insurance, Flexible Spending Account 401K Matching Employee Stock Ownership Program in a $14.2 Billion Company, Plus Company Matching Wellness Program, Daily Team Exercises Westlake University, Certification Programs Career Path Opportunities Discounts on Parks, Museums, Movie Tickets, and Attractions AT&T Wireless Discounts Employee Loan Assistance Annual Flu Shots, Biometric Screenings Paid Vacations Days Paid Sick Days Paid Holidays Rental Car Discounts Dell Member Purchase Program UKG Wallet - Advance Pay
ABOUT US
Westlake Financial is the largest privately held auto finance company in the United States with demonstrated growth year over year. We continue to expand our teams and diversify our business model. This leads to cementing us as a leader in the automotive lending industry.
Westlake continues to grow its market share within the Auto Industry with assets in excess of 22B. We have business relationships in all 50 states, including Puerto Rico. We are looking to acquire talented individuals as we expand our market share. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 22,000 dealer partners throughout North America.
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
#Collections #Collector #DebtCollection #DebtCollector #Debt
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.