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Texas Health Huguley FWS

Patient Experience Assistant Nurse Manager

Texas Health Huguley FWS, Winter Park, Florida, United States, 32792

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Job Description - Patient Experience Assistant Nurse Manager (25039048)

Job Description

Job Number Patient Experience Assistant Nurse Manager (25039048)

Description

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Debt‑free Education (Certifications and Degrees without out‑of‑pocket tuition expense) *for eligible positions

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose‑minded team. All while understanding that together we are even better.

Schedule:

Full Time 40 hours a week. Mainly 9am - 5:30pm, some evenings 2pm - 10:30pm and weekend shifts flexibility an option for weekends

Shift : Days mainly with need of some flexibility working some evenings and weekend shifts.

Location : 200 North Lakemont Avenue, Winter Park, 32792

Department Highlights:

Clinical Patient Experience Assistant Nurse Manager is a leadership role focused on improving the overall patient experience by creating a positive and patient‑centered environment. They work with our clinical teams throughout the hospital to ensure the outcome of our patients feel supported, informed, and engaged throughout their care journey.

The community you’ll be caring for:

Winter Park Memorial Hospital has continuously served the residents of Winter Park and its surrounding communities for more than 50 years

Chartered in 1951, the hospital has grown from the visionary efforts of a handful of Winter Park residents and community leaders, to a 307‑bed acute care facility that is a model of community health and wellness

Over the years the hospital has continually expanded to meet the needs of the community, adding an upscale obstetrics and Level II Neonatal Intensive Care Unit at The Dr. P. Phillips Baby Place, cancer care at the AdventHealth Cancer Institute, Winter Park, and state‑of‑the‑art surgery, recovery and rehabilitation at the AdventHealth Orthopedic Institute

The role you’ll contribute:

The ANM is a registered professional nurse who supports the Nurse Manager or Director in overall operations of their assigned unit. Is able to demonstrate critical thinking skills, creativity, and has the knowledge to manage resources to achieve quality performance, positive employee relations, and compliance with hospital guidelines. The ANM is skilled in coaching, mentoring, and leading a professional and technical team in the delivery of services to our patient population. The ANM assures quality of care is delivered to our patients and demonstrates effective stewardship of scarce resources. Is supportive of change activities on their unit and works to assure implementation of change that may occur. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

Lead the Employees

– Has a working knowledge of performance expectations for all employees on the unit.

Performance Improvement

- Demonstrates familiarity with the performance improvement model of the organization.

Business of Healthcare Delivery

– Utilizes a working knowledge of health care economics and healthcare public policy as it applies to the delivery of patient care

Relationships and Behaviors

– Utilizes relationship in influencing behaviors on the unit

Clinical Practice Knowledge

– Is an expert in the clinical practice requirements of their unit.

Qualifications The expertise and experiences you’ll need to succeed:

Associate’s degree or Diploma in Nursing

Specific experience as delineated by the unit of employment

Current valid State of Florida or multistate license as a Registered Nurse

Basic Life Support (BLS) Certification

Advanced Life Support Certifications (ACLS, PALS, NRP) per specialty/unit requirements

EKG competency

Preferred qualifications:

Bachelor’s degree of Nursing (BSN) or Master’s degree in Nursing (MSN)

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