Aparium
Our teams are the intuitive force behind Aparium’s distinct experiences. If you’re driven by a passion for genuine hospitality and the list below sounds like you, we invite you to explore opportunities to contribute to our collective.
Driven by excellence, always learning and growing.
Possessing a deep connection to the place you call home.
Recognizing that diverse talents and perspectives enrich our community.
You belong here.
Diversity
We embrace the unique perspectives and backgrounds of our team. Equity
We are committed to impartial practices and fair opportunities for all to thrive. Inclusion
We ensure everyone feels welcomed, respected, and empowered to contribute their authentic self. At Aparium, we believe how we treat our people is just as important as how we treat our guests.
That’s why our benefits are designed to support your whole self—at work and in life—so you can grow, thrive, and feel inspired every day. This overview highlights many of the benefits we offer, though specific offerings and eligibility may vary based on your employment status. What We Offer
Hotels Done Differently starts with people like you.
Join a team where your personality and passion are part of the experience. Reports to: GUEST SERVICES MANAGER / Director of Sales, position is non-exempt WHO WE ARE Hotels done differently. It’s not a slogan or catchphrase it’s who we are in everything we do. We believe in the power of People, Place, and Character, ensuring our hotels are places where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live, and who we serve. Located in the heart of historic Ybor, just a trolley ride from downtown Tampa, Hotel Haya blends Cuban, Italian, and Spanish influences to create a vibrant gathering place featuring 178 guest rooms, over 13,000 square feet of event space, a world-class restaurant, an airy café, and a lush courtyard with a pool. Managed by Aparium Hotel Group, Hotel Haya embodies the belief that hospitality should be fueled by the poetics of its surroundings honoring individuality, creativity, and a deep sense of place. THE ROLE The
Sales & Rooms Coordinator
is a dual-impact position that fully integrates
Sales
and
Rooms Operations . This role supports the hotel’s Sales Team in coordinating group business and administrative tasks, while also managing reservations, guest communications, and front-office responsibilities. You will be responsible for executing both the behind-the-scenes logistics that drive revenue
and
the guest-facing service that defines Hotel Haya’s experience. This position requires sharp organizational skills, proactive communication, and a true passion for people. Respond to client inquiries, prepare proposals, contracts, group resumes, and Banquet Event Orders (BEOs). Support the Director of Sales and Sales Managers by maintaining accurate records of accounts, events, and follow‑up actions. Manage incoming calls and emails for the sales department; document all details and ensure timely responses. Input and update information in the sales and catering systems, ensuring complete and accurate client data. Prepare and distribute sales and booking reports, group pickup summaries, and meeting schedules. Partner with banquet, front office, and F&B teams to execute successful group arrivals, events, and VIP stays. Assist with post‑event follow‑up, billing accuracy, and client satisfaction communication. Rooms & Reservations Responsibilities
Manage individual and group reservations, ensuring all rooming lists, billing instructions, and special requests are processed accurately. Serve as the primary contact for group housing coordination, pre‑arrival planning, and VIP guest preparation. Handle all reservation inquiries by phone and email, utilizing sound judgment to meet guest and client needs. Collaborate with Housekeeping, F&B, and Front Office to guarantee readiness for group and transient arrivals. Demonstrate mastery of hotel systems to ensure accurate guest data, preferences, and communication logs. Monitor same‑day arrivals and ensure any special attention guests or VIPs are properly recognized. Cross‑Functional & Administrative Duties
Maintain updated departmental files and reporting structures for both Sales and Front Office. Participate in daily meetings to communicate upcoming groups, VIPs, and internal needs. Support the management team in continuous improvement initiatives and guest experience enhancements. Step into either role — Sales Coordinator or Rooms Coordinator — fully and independently as business levels require. WHAT YOU WILL NEED
2+ years of hospitality experience, ideally combining front office/reservations and sales or event coordination. Strong organizational, administrative, and multitasking skills with high attention to detail. Proficiency in PMS and CRM systems (Opera, Delphi, or similar) and Microsoft Office Suite. Excellent written and verbal communication skills. A flexible schedule including weekends, holidays, and occasional evenings to support events and group arrivals. A genuine passion for service, teamwork, and the Tampa Bay community. WHAT YOU WILL GET
Work with an amazing team who is passionate about hospitality, celebrating diversity and embracing individuality! Paid time off including vacation, sick and a floating holiday to use when you choose Paid time off to volunteer in your community Free parking in Ybor!!! Free shift‑meal prepared by our in‑house culinary experts Up to 50% off food when you dine at the restaurant as a guest Greatly discounted room rates for your out‑of‑town guests Medical benefit premiums begin at a bi‑weekly cost of $66 Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke‑free, drug‑free facility, and equal opportunity employer As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
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You belong here.
Diversity
We embrace the unique perspectives and backgrounds of our team. Equity
We are committed to impartial practices and fair opportunities for all to thrive. Inclusion
We ensure everyone feels welcomed, respected, and empowered to contribute their authentic self. At Aparium, we believe how we treat our people is just as important as how we treat our guests.
That’s why our benefits are designed to support your whole self—at work and in life—so you can grow, thrive, and feel inspired every day. This overview highlights many of the benefits we offer, though specific offerings and eligibility may vary based on your employment status. What We Offer
Hotels Done Differently starts with people like you.
Join a team where your personality and passion are part of the experience. Reports to: GUEST SERVICES MANAGER / Director of Sales, position is non-exempt WHO WE ARE Hotels done differently. It’s not a slogan or catchphrase it’s who we are in everything we do. We believe in the power of People, Place, and Character, ensuring our hotels are places where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live, and who we serve. Located in the heart of historic Ybor, just a trolley ride from downtown Tampa, Hotel Haya blends Cuban, Italian, and Spanish influences to create a vibrant gathering place featuring 178 guest rooms, over 13,000 square feet of event space, a world-class restaurant, an airy café, and a lush courtyard with a pool. Managed by Aparium Hotel Group, Hotel Haya embodies the belief that hospitality should be fueled by the poetics of its surroundings honoring individuality, creativity, and a deep sense of place. THE ROLE The
Sales & Rooms Coordinator
is a dual-impact position that fully integrates
Sales
and
Rooms Operations . This role supports the hotel’s Sales Team in coordinating group business and administrative tasks, while also managing reservations, guest communications, and front-office responsibilities. You will be responsible for executing both the behind-the-scenes logistics that drive revenue
and
the guest-facing service that defines Hotel Haya’s experience. This position requires sharp organizational skills, proactive communication, and a true passion for people. Respond to client inquiries, prepare proposals, contracts, group resumes, and Banquet Event Orders (BEOs). Support the Director of Sales and Sales Managers by maintaining accurate records of accounts, events, and follow‑up actions. Manage incoming calls and emails for the sales department; document all details and ensure timely responses. Input and update information in the sales and catering systems, ensuring complete and accurate client data. Prepare and distribute sales and booking reports, group pickup summaries, and meeting schedules. Partner with banquet, front office, and F&B teams to execute successful group arrivals, events, and VIP stays. Assist with post‑event follow‑up, billing accuracy, and client satisfaction communication. Rooms & Reservations Responsibilities
Manage individual and group reservations, ensuring all rooming lists, billing instructions, and special requests are processed accurately. Serve as the primary contact for group housing coordination, pre‑arrival planning, and VIP guest preparation. Handle all reservation inquiries by phone and email, utilizing sound judgment to meet guest and client needs. Collaborate with Housekeeping, F&B, and Front Office to guarantee readiness for group and transient arrivals. Demonstrate mastery of hotel systems to ensure accurate guest data, preferences, and communication logs. Monitor same‑day arrivals and ensure any special attention guests or VIPs are properly recognized. Cross‑Functional & Administrative Duties
Maintain updated departmental files and reporting structures for both Sales and Front Office. Participate in daily meetings to communicate upcoming groups, VIPs, and internal needs. Support the management team in continuous improvement initiatives and guest experience enhancements. Step into either role — Sales Coordinator or Rooms Coordinator — fully and independently as business levels require. WHAT YOU WILL NEED
2+ years of hospitality experience, ideally combining front office/reservations and sales or event coordination. Strong organizational, administrative, and multitasking skills with high attention to detail. Proficiency in PMS and CRM systems (Opera, Delphi, or similar) and Microsoft Office Suite. Excellent written and verbal communication skills. A flexible schedule including weekends, holidays, and occasional evenings to support events and group arrivals. A genuine passion for service, teamwork, and the Tampa Bay community. WHAT YOU WILL GET
Work with an amazing team who is passionate about hospitality, celebrating diversity and embracing individuality! Paid time off including vacation, sick and a floating holiday to use when you choose Paid time off to volunteer in your community Free parking in Ybor!!! Free shift‑meal prepared by our in‑house culinary experts Up to 50% off food when you dine at the restaurant as a guest Greatly discounted room rates for your out‑of‑town guests Medical benefit premiums begin at a bi‑weekly cost of $66 Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke‑free, drug‑free facility, and equal opportunity employer As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
#J-18808-Ljbffr