Office Assistant Job at NovaCare Rehabilitation in Clarksville

Position: Office Assistant

Location: Clarksville, MD

Type of Employment: Part‑time

Schedule: Monday - Friday (3–4 evenings a week, 3 pm‑8 pm)

Compensation: Starting at $16/hr (pending experience)

At NovaCare Rehabilitation, we believe in delivering an excellent patient experience, starting at the front desk. We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks.

Why Join Us

Fostering Well‑Being: We offer benefits that support the financial, work/life, and emotional well‑being of you and your family members. Part‑time positions are eligible for 401(k) based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part‑time employees.

Responsibilities

• Answer and direct telephone calls and schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information
• Prepare patient intake forms prior to appointments to ensure timely service
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answering any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly
• Ensuring compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Keep all linens and restroom products fully stocked
• Maintain disinfectant spray bottles for the gym for patients and members

Minimum Qualifications

• High School Diploma or GED

Preferred Qualifications

• 1 year of scheduling experience
• Healthcare experience
• Computer experience, experience with Microsoft Office

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