Crowe
Client-Facing Technical Architect for Microsoft Dynamics 365 Business Applicatio
Crowe, Tampa, Florida, us, 33646
Your Journey with Crowe Starts Here:
At Crowe, we believe in building meaningful and rewarding careers. With flexibility to balance work and life, you have the autonomy to make an impact and deliver results. We celebrate individuality, prioritize well-being, and support your professional development. For over 80 years, we have excelled in providing exceptional service through innovation across our audit, tax, and consulting divisions. Join Crowe and take the first step towards shaping the future of our industry.
Job Description:
As a Client-Facing Technical Architect specialized in Dynamics 365 ERP implementations, you will lead the design and execution of transformative solutions for our clients. This role requires strong technical leadership to ensure high-quality deliverables and exceptional client satisfaction throughout complex projects. You will work closely with internal teams, clients, and external partners to architect integrated enterprise systems that meet business objectives and drive impactful results.
Key Responsibilities
Architecture & Solution Design
Lead the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault). Choose and implement appropriate integration patterns (Dual write/Dataverse, OData, DMF, File/Batch, Event driven, API first) and create secure, versioned APIs. Develop data and analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse ready models, Power BI semantic models) to facilitate reporting, automation, and AI integration. Incorporate non-functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria. Delivery Leadership
Act as the primary client-facing technical lead throughout the entire project lifecycle, from discovery to go-live and ongoing support. Establish delivery foundations by configuring environments, integration patterns, security, and DevOps pipelines to enable swift and safe feature delivery. Ensure all technical deliverables adhere to stringent quality standards and align with strategic goals, enhancing Crowe's reputation. Define and uphold engineering standards: code reviews, branching strategies, solution layering, extensibility (X++/extensions), telemetry, and documentation. Identify and foster opportunities for collaboration with Crowe Technical specialists and Microsoft FastTrack to improve project outcomes. Copilot & AI Enablement
Develop ERP and integration solutions that present relevant data effectively, enabling Copilot, reporting, and advanced analytics. Integrate automation and intelligence into workflows to enhance efficiency, quality, and decision-making capabilities. Guide clients in adopting Copilot and AI functionalities responsibly, balancing innovation with compliance and security considerations. Advisory, Pre-Sales & Thought Leadership
Assist in shaping proposals and statements of work, leading client demonstrations and technical sessions, and contributing to estimates and delivery strategies. Create reusable assets, reference architectures, and best practice guides while mentoring engineers and consultants. Qualifications
Mandatory Qualifications
8+ years of experience in designing and delivering enterprise solutions on Microsoft platforms; at least 5 years with D365 F&O/AX and/or CE, including 2-3 full cycle implementations in an architect or lead capacity. Hands-on expertise with D365 F&O extensibility (X++ review, extension patterns, data entities, DMF), environment strategy, and LCS. Proven architecture background across Power Platform (model-driven/canvas apps, Power Automate flows) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid). Robust integration experience (OData/REST, webhooks/events, batch/ETL via ADF/Fabric). Strong ownership of non-functional design (security, performance, resiliency) with demonstrable SLOs and testing strategies. Practical experience with ALM (solutions, pipelines, Git, unit/automated UI testing). Comprehensive understanding of security & governance (Entra ID, RBAC, DLP, environment strategy). Exceptional client communication skills and consulting expertise (estimates, risk management). Experience in people management, including team leadership, coaching, and performance management. Nice-to-Have
Familiarity with Dataverse/Dual write, D365 Supply Chain/Commerce/CE integrations, or experience in the Manufacturing domain. Knowledge of Copilot Studio (plugins, orchestration, connectors) and RAG patterns. Relevant Microsoft certifications, including Dynamics 365 Finance and Operations Apps Solution Architect Expert or others. We expect you to embody Crowe's core values of Care, Trust, Courage, and Stewardship. These values define our culture, and we hold everyone accountable for ethical and integrity-driven behavior. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States upon employment. Crowe does not currently sponsor work authorization. The salary range for this position varies based on factors including skills, experience, and business needs, with a reasonable estimate between $140,000.00 and $306,100.00 annually. Our Benefits
Your journey at Crowe begins with a commitment to people. We offer a comprehensive rewards package. Explore what Crowe can offer you! How You Can Grow
We foster your growth within an inclusive culture that values diversity. You'll have regular check-ins with your Career Coach to discuss your career aspirations and goals. More about Crowe
Crowe is a leading public accounting, consulting, and technology firm, leveraging extensive industry knowledge to support clients in achieving their goals. Recognized as one of the best places to work, we serve clients globally as part of Crowe Global, a network comprising over 200 independent accounting and advisory firms. Crowe LLP provides equal employment opportunities and prohibits discrimination on any grounds. We do not accept unsolicited submissions from staffing agencies or recruiting services. Crowe considers all qualified applicants, including those with criminal histories, in accordance with applicable laws.
Architecture & Solution Design
Lead the target architecture for D365 F&O and integrated applications across Power Platform (Power Apps, Power Automate, Power BI) and Azure (Functions, Logic Apps, API Management, Service Bus, Event Grid, Key Vault). Choose and implement appropriate integration patterns (Dual write/Dataverse, OData, DMF, File/Batch, Event driven, API first) and create secure, versioned APIs. Develop data and analytics strategies (BYOD/Export to Data Lake, ADLS, Fabric/Synapse ready models, Power BI semantic models) to facilitate reporting, automation, and AI integration. Incorporate non-functional requirements (performance, reliability, security, compliance, operability, cost) with clear SLOs and testable acceptance criteria. Delivery Leadership
Act as the primary client-facing technical lead throughout the entire project lifecycle, from discovery to go-live and ongoing support. Establish delivery foundations by configuring environments, integration patterns, security, and DevOps pipelines to enable swift and safe feature delivery. Ensure all technical deliverables adhere to stringent quality standards and align with strategic goals, enhancing Crowe's reputation. Define and uphold engineering standards: code reviews, branching strategies, solution layering, extensibility (X++/extensions), telemetry, and documentation. Identify and foster opportunities for collaboration with Crowe Technical specialists and Microsoft FastTrack to improve project outcomes. Copilot & AI Enablement
Develop ERP and integration solutions that present relevant data effectively, enabling Copilot, reporting, and advanced analytics. Integrate automation and intelligence into workflows to enhance efficiency, quality, and decision-making capabilities. Guide clients in adopting Copilot and AI functionalities responsibly, balancing innovation with compliance and security considerations. Advisory, Pre-Sales & Thought Leadership
Assist in shaping proposals and statements of work, leading client demonstrations and technical sessions, and contributing to estimates and delivery strategies. Create reusable assets, reference architectures, and best practice guides while mentoring engineers and consultants. Qualifications
Mandatory Qualifications
8+ years of experience in designing and delivering enterprise solutions on Microsoft platforms; at least 5 years with D365 F&O/AX and/or CE, including 2-3 full cycle implementations in an architect or lead capacity. Hands-on expertise with D365 F&O extensibility (X++ review, extension patterns, data entities, DMF), environment strategy, and LCS. Proven architecture background across Power Platform (model-driven/canvas apps, Power Automate flows) and Azure integration services (Functions, Logic Apps, API Management, Service Bus/Event Grid). Robust integration experience (OData/REST, webhooks/events, batch/ETL via ADF/Fabric). Strong ownership of non-functional design (security, performance, resiliency) with demonstrable SLOs and testing strategies. Practical experience with ALM (solutions, pipelines, Git, unit/automated UI testing). Comprehensive understanding of security & governance (Entra ID, RBAC, DLP, environment strategy). Exceptional client communication skills and consulting expertise (estimates, risk management). Experience in people management, including team leadership, coaching, and performance management. Nice-to-Have
Familiarity with Dataverse/Dual write, D365 Supply Chain/Commerce/CE integrations, or experience in the Manufacturing domain. Knowledge of Copilot Studio (plugins, orchestration, connectors) and RAG patterns. Relevant Microsoft certifications, including Dynamics 365 Finance and Operations Apps Solution Architect Expert or others. We expect you to embody Crowe's core values of Care, Trust, Courage, and Stewardship. These values define our culture, and we hold everyone accountable for ethical and integrity-driven behavior. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States upon employment. Crowe does not currently sponsor work authorization. The salary range for this position varies based on factors including skills, experience, and business needs, with a reasonable estimate between $140,000.00 and $306,100.00 annually. Our Benefits
Your journey at Crowe begins with a commitment to people. We offer a comprehensive rewards package. Explore what Crowe can offer you! How You Can Grow
We foster your growth within an inclusive culture that values diversity. You'll have regular check-ins with your Career Coach to discuss your career aspirations and goals. More about Crowe
Crowe is a leading public accounting, consulting, and technology firm, leveraging extensive industry knowledge to support clients in achieving their goals. Recognized as one of the best places to work, we serve clients globally as part of Crowe Global, a network comprising over 200 independent accounting and advisory firms. Crowe LLP provides equal employment opportunities and prohibits discrimination on any grounds. We do not accept unsolicited submissions from staffing agencies or recruiting services. Crowe considers all qualified applicants, including those with criminal histories, in accordance with applicable laws.