Pasona NA
Branch Manager 58567 Job Num: 58567
Logistics / Import & Export
Job Description
Position Title: Branch manager -Moving/Logistics
Location: Wood Dale, IL
Reports To: Vice President of the Central Region
Salary Range: $100,000 - $110,000 + Car Allowance
Job Description and Key Duties: Including but not limited to: Engage in significant out of office sales activities. Provide consultation to corporate clients to promote and develop business. Review and evaluate financial performance data to implement strategic ideas of achieving growth and expansion for the branch. Recruit, select, train and retain a qualified workforce to help achieve growth and expansion. Conduct performance appraisals, develop subordinates for promotions and salary increases, and also discipline, demote and/or terminate employees when necessary. Improve working environment, maintain workplace discipline and improve operational efficiency. Promote communication and teamwork activities within the branch and the region. Analyze route layouts to ensure safe and efficient transportation routes. Accurately forecast seasonal demands. Direct, schedule, coordinate and dispatch movers and drivers. Conduct and perform job estimates for existing and potential customers. Oversee delivery and receipts for customers and ensure all shipping and customs clearance documents are executed correctly and that payment is properly accounted. Exercise sound judgment to troubleshoot and resolve disputes between and amongst staff. Ensure compliance with all governmental regulations relating to DOT, FMCSA, TSA, C-TPAT and OSHA. Resolve customer complaints, including exercising independent discretion to quickly and fairly resolve claims of damage to freight, cargo and household goods. Train staff on methods of providing excellent customer service. Prepare accounting documents timely and correctly while maintaining A/R under 90 days. Manage and improve proper record keeping processes. Meet or exceed goals and objectives for sales revenue and/or gross profit and/or operating income. Ensure that policies and procedures and company's quality standards are followed. Conduct regular inspections to assure all facilities, equipment and vehicles are in complete compliance with company and governmental regulations. Handle all marine insurance matters. Implement information security, safety, health, fire protection within the branch. Investigate cargo accidents. Conduct driver safety training, coach safe driving practices and implement safety campaigns. Engage in limited moving operations, specifically limited to supervising crews, if necessary, during peak seasons. All matters as necessary to revitalize, grow and expand the business of the branch. Attend the moving jobs at the different customer work sites. Assist in packing, unpacking, loading, etc. Required Skills and Knowledge: Strong leadership and people management skills. Excellent customer service skills. Strong understanding of exporting and importing household items, primarily through ocean transport. Knowledge of freight forwarding and import/export business. Excellent communication and presentation skills. Excellent problem solving and analytical skills. Must be self-driven, a strong negotiator and results oriented. Has a long-term vision to implement required changes to grow and expand operations. Significant experience working and living in a multicultural environment. Strong knowledge of MS Office products, including Outlook, Excel and PowerPoint. Required Mind: Ability to deliver value to customers, colleagues, and the community through work, thereby making one's life valuable. Ability to have a high level of problem awareness, while taking on challenges proactively. Ability to trust subordinates, lead and delegate authority, and implement his/her own strategic ideas. Ability to understand others' feelings from a customer's point of view. Ability to work under pressure and take a sensible course of action accordingly. Ability to take on challenges and to lead others through influence. Ability to predict the future from a high perspective with a conscious regard for taking risks and implementing change when necessary. Ability to work hard and take responsibility.
Job Details
City:
Wood Dale State:
IL Job Type:
Permanent Job Salary High: Salary Low:
100000.00 Languages:
English;Japanese Hours of Operation: Benefits:
Contact Information
Job Owner:
Yu Hirano Job Owner Email :
yhirano@pasona.com
Job Description
Position Title: Branch manager -Moving/Logistics
Location: Wood Dale, IL
Reports To: Vice President of the Central Region
Salary Range: $100,000 - $110,000 + Car Allowance
Job Description and Key Duties: Including but not limited to: Engage in significant out of office sales activities. Provide consultation to corporate clients to promote and develop business. Review and evaluate financial performance data to implement strategic ideas of achieving growth and expansion for the branch. Recruit, select, train and retain a qualified workforce to help achieve growth and expansion. Conduct performance appraisals, develop subordinates for promotions and salary increases, and also discipline, demote and/or terminate employees when necessary. Improve working environment, maintain workplace discipline and improve operational efficiency. Promote communication and teamwork activities within the branch and the region. Analyze route layouts to ensure safe and efficient transportation routes. Accurately forecast seasonal demands. Direct, schedule, coordinate and dispatch movers and drivers. Conduct and perform job estimates for existing and potential customers. Oversee delivery and receipts for customers and ensure all shipping and customs clearance documents are executed correctly and that payment is properly accounted. Exercise sound judgment to troubleshoot and resolve disputes between and amongst staff. Ensure compliance with all governmental regulations relating to DOT, FMCSA, TSA, C-TPAT and OSHA. Resolve customer complaints, including exercising independent discretion to quickly and fairly resolve claims of damage to freight, cargo and household goods. Train staff on methods of providing excellent customer service. Prepare accounting documents timely and correctly while maintaining A/R under 90 days. Manage and improve proper record keeping processes. Meet or exceed goals and objectives for sales revenue and/or gross profit and/or operating income. Ensure that policies and procedures and company's quality standards are followed. Conduct regular inspections to assure all facilities, equipment and vehicles are in complete compliance with company and governmental regulations. Handle all marine insurance matters. Implement information security, safety, health, fire protection within the branch. Investigate cargo accidents. Conduct driver safety training, coach safe driving practices and implement safety campaigns. Engage in limited moving operations, specifically limited to supervising crews, if necessary, during peak seasons. All matters as necessary to revitalize, grow and expand the business of the branch. Attend the moving jobs at the different customer work sites. Assist in packing, unpacking, loading, etc. Required Skills and Knowledge: Strong leadership and people management skills. Excellent customer service skills. Strong understanding of exporting and importing household items, primarily through ocean transport. Knowledge of freight forwarding and import/export business. Excellent communication and presentation skills. Excellent problem solving and analytical skills. Must be self-driven, a strong negotiator and results oriented. Has a long-term vision to implement required changes to grow and expand operations. Significant experience working and living in a multicultural environment. Strong knowledge of MS Office products, including Outlook, Excel and PowerPoint. Required Mind: Ability to deliver value to customers, colleagues, and the community through work, thereby making one's life valuable. Ability to have a high level of problem awareness, while taking on challenges proactively. Ability to trust subordinates, lead and delegate authority, and implement his/her own strategic ideas. Ability to understand others' feelings from a customer's point of view. Ability to work under pressure and take a sensible course of action accordingly. Ability to take on challenges and to lead others through influence. Ability to predict the future from a high perspective with a conscious regard for taking risks and implementing change when necessary. Ability to work hard and take responsibility.
Job Details
City:
Wood Dale State:
IL Job Type:
Permanent Job Salary High: Salary Low:
100000.00 Languages:
English;Japanese Hours of Operation: Benefits:
Contact Information
Job Owner:
Yu Hirano Job Owner Email :
yhirano@pasona.com