Energy Jobline ZR
HVAC Customer Dispatch Coordinator in Spokane
Energy Jobline ZR, Spokane, Washington, United States, 99254
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We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
At
R&R Heating and Air Conditioning , we believe comfort starts with exceptional service—and that begins with you. We’re a
locally owned, family-run business
built on trust, integrity, and teamwork. As our
Customer Dispatch Coordinator , you'll be the crucial link between customers and technicians, helping us deliver prompt, professional HVAC service with a smile.
Our Mission
Improving lives. Pushing the boundaries of what’s possible.
Core Values
Integrity | Trust | Giving | Positivity | Teamwork | Accountability
About the Role
The
Customer Dispatch Coordinator
plays a key role in maintaining a smooth and efficient service operation. You’ll manage incoming service requests, prioritize and schedule jobs, and ensure our technicians are deployed effectively throughout the day. Your communication and coordination skills will help keep our customers comfortable—and our team moving.
Key Responsibilities
Answer inbound service calls and respond to customer inquiries
Schedule and dispatch HVAC technicians based on availability, priority, and location
Communicate appointment details to customers and field staff
Monitor technician status and update schedules as needed in real-time
Maintain accurate records of service calls, job status, and customer interactions
Assist with service invoicing, warranty submissions, or job close-out when needed
Coordinate with other departments (install, parts, sales) to ensure seamless operations
Provide friendly, empathetic service while resolving scheduling conflicts or delays
What You Bring
Prior experience in dispatching, scheduling, or customer service (HVAC or trades )
Strong multitasking and organizational skills
Professional phone etiquette and clear communication
Familiarity with scheduling software (ServiceTitan or similar is a plus)
Calm under pressure and solutions-oriented mindset
Detail-driven with a high level of accuracy
Team player who thrives in a fast-paced environment
Why Join R&R?
Locally owned and respected in the Spokane community
Supportive work culture
that values growth and respect
Paid time off ,
health benefits , and
retirement plan
Opportunities for training and advancement
Be part of a team that values your role in delivering comfort
Ready to help keep Spokane comfortable—one call at a time? Apply now
to join the team at R&R Heating and Air Conditioning.
Salary Description:$20-$22/Hourly DOE
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.
Job DescriptionJob Description
At
R&R Heating and Air Conditioning , we believe comfort starts with exceptional service—and that begins with you. We’re a
locally owned, family-run business
built on trust, integrity, and teamwork. As our
Customer Dispatch Coordinator , you'll be the crucial link between customers and technicians, helping us deliver prompt, professional HVAC service with a smile.
Our Mission
Improving lives. Pushing the boundaries of what’s possible.
Core Values
Integrity | Trust | Giving | Positivity | Teamwork | Accountability
About the Role
The
Customer Dispatch Coordinator
plays a key role in maintaining a smooth and efficient service operation. You’ll manage incoming service requests, prioritize and schedule jobs, and ensure our technicians are deployed effectively throughout the day. Your communication and coordination skills will help keep our customers comfortable—and our team moving.
Key Responsibilities
Answer inbound service calls and respond to customer inquiries
Schedule and dispatch HVAC technicians based on availability, priority, and location
Communicate appointment details to customers and field staff
Monitor technician status and update schedules as needed in real-time
Maintain accurate records of service calls, job status, and customer interactions
Assist with service invoicing, warranty submissions, or job close-out when needed
Coordinate with other departments (install, parts, sales) to ensure seamless operations
Provide friendly, empathetic service while resolving scheduling conflicts or delays
What You Bring
Prior experience in dispatching, scheduling, or customer service (HVAC or trades )
Strong multitasking and organizational skills
Professional phone etiquette and clear communication
Familiarity with scheduling software (ServiceTitan or similar is a plus)
Calm under pressure and solutions-oriented mindset
Detail-driven with a high level of accuracy
Team player who thrives in a fast-paced environment
Why Join R&R?
Locally owned and respected in the Spokane community
Supportive work culture
that values growth and respect
Paid time off ,
health benefits , and
retirement plan
Opportunities for training and advancement
Be part of a team that values your role in delivering comfort
Ready to help keep Spokane comfortable—one call at a time? Apply now
to join the team at R&R Heating and Air Conditioning.
Salary Description:$20-$22/Hourly DOE
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.