Employment Resource Group Inc
Director of Operations - Construction
Employment Resource Group Inc, Onalaska, Wisconsin, United States, 54650
Our client, a highly respected commercial design and construction firm, is seeking a Director of Operations to oversee day-to-day business functions across multiple departments. This individual will drive operational excellence, ensure consistent project delivery, and uphold high standards of safety, quality, and client satisfaction.
The ideal candidate is a strategic leader with a deep understanding of construction operations, strong communication skills, and a passion for developing high-performing teams. This role plays a key part in aligning departmental activities with organizational goals and fostering a culture of accountability, collaboration, and continuous improvement.
Duties and Responsibilities
Operational Leadership
Partner with executive leadership to develop and execute strategic initiatives that support company objectives. Collaborate closely with design, preconstruction, project management, and field operations teams to ensure project schedules, budgets, and quality standards are consistently met. Develop, implement, and optimize operational strategies and core processes to drive efficiency and productivity across departments. Maintain alignment between project execution and the company's long-term strategic vision. Team Development
Partner with department leaders to recruit, train, mentor, and retain top operational talent. Foster a positive and collaborative culture focused on continuous learning and development. Lead initiatives to prepare the organization for growth through succession planning and structured training programs. Resource Management
Oversee resource allocation and utilization across departments to ensure optimal efficiency. Evaluate and implement technology solutions that enhance productivity and project performance. Coordinate with department leaders to strengthen procurement and supply chain operations. Safety, Compliance, and Quality Control
Champion a strong safety culture in compliance with OSHA standards and company policies. Lead continuous improvement initiatives focused on safety performance and risk reduction. Establish, communicate, and enforce quality control procedures to ensure superior project outcomes. Risk Management
Collaborate with legal and finance teams to minimize organizational risk in vendor, subcontractor, and consultant agreements. Address performance issues or contract disputes as necessary to protect company interests. Partner with finance leadership on annual insurance renewals and other risk management initiatives. Business Development
Support brand growth and client engagement through active participation in business development activities. Assist in proposal generation, client presentations, and relationship management. Monitor and verify client satisfaction levels across operational teams to ensure a consistently positive experience. Qualifications
Minimum of 15 years of progressive experience in commercial construction management, including at least 5 years in a senior leadership capacity overseeing multiple teams or departments. Strong knowledge of construction processes, building codes, safety standards, and industry best practices. Proven success in leading and mentoring operational teams to achieve business goals. Excellent organizational, communication, and problem-solving abilities. Proficiency in Microsoft Office Suite, project scheduling software, and construction management platforms (e.g., Procore, Bluebeam, CMiC, or equivalent). Ability to work independently while maintaining collaboration across departments and leadership levels. Must possess a valid driver's license and be willing to travel to project sites as needed throughout the region.
The ideal candidate is a strategic leader with a deep understanding of construction operations, strong communication skills, and a passion for developing high-performing teams. This role plays a key part in aligning departmental activities with organizational goals and fostering a culture of accountability, collaboration, and continuous improvement.
Duties and Responsibilities
Operational Leadership
Partner with executive leadership to develop and execute strategic initiatives that support company objectives. Collaborate closely with design, preconstruction, project management, and field operations teams to ensure project schedules, budgets, and quality standards are consistently met. Develop, implement, and optimize operational strategies and core processes to drive efficiency and productivity across departments. Maintain alignment between project execution and the company's long-term strategic vision. Team Development
Partner with department leaders to recruit, train, mentor, and retain top operational talent. Foster a positive and collaborative culture focused on continuous learning and development. Lead initiatives to prepare the organization for growth through succession planning and structured training programs. Resource Management
Oversee resource allocation and utilization across departments to ensure optimal efficiency. Evaluate and implement technology solutions that enhance productivity and project performance. Coordinate with department leaders to strengthen procurement and supply chain operations. Safety, Compliance, and Quality Control
Champion a strong safety culture in compliance with OSHA standards and company policies. Lead continuous improvement initiatives focused on safety performance and risk reduction. Establish, communicate, and enforce quality control procedures to ensure superior project outcomes. Risk Management
Collaborate with legal and finance teams to minimize organizational risk in vendor, subcontractor, and consultant agreements. Address performance issues or contract disputes as necessary to protect company interests. Partner with finance leadership on annual insurance renewals and other risk management initiatives. Business Development
Support brand growth and client engagement through active participation in business development activities. Assist in proposal generation, client presentations, and relationship management. Monitor and verify client satisfaction levels across operational teams to ensure a consistently positive experience. Qualifications
Minimum of 15 years of progressive experience in commercial construction management, including at least 5 years in a senior leadership capacity overseeing multiple teams or departments. Strong knowledge of construction processes, building codes, safety standards, and industry best practices. Proven success in leading and mentoring operational teams to achieve business goals. Excellent organizational, communication, and problem-solving abilities. Proficiency in Microsoft Office Suite, project scheduling software, and construction management platforms (e.g., Procore, Bluebeam, CMiC, or equivalent). Ability to work independently while maintaining collaboration across departments and leadership levels. Must possess a valid driver's license and be willing to travel to project sites as needed throughout the region.