Emory Healthcare/Emory University
Director, Revenue Cycle Build Optimization
Emory Healthcare/Emory University, Atlanta, Georgia, United States, 30383
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship,
development,
and leadership programs
And more
Work Location:
Atlanta, GA(100% remote, will only consider applicants from the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin)
Description
The Director, Revenue Cycle Build Optimization provides strategic leadership and operational oversight for the Epic build analysts who support Revenue Cycle initiatives across Emory Healthcare
This role serves as the central connection point between Revenue Cycle operations and Emory Digital, ensuring all Epic build and optimization work reflects operational needs, industry best practices, and organizational priorities
The Director ensures alignment of future-state strategies and projects, driving efficiencies, financial performance, and improvements to both patient and staff experiences
The Director is responsible for building a high-performing team, fostering strong partnerships with Digital and operational leadership, and ensuring that system design and build activities advance enterprise goals while maintaining compliance and standardization
Leadership and Team Oversight:
Lead, mentor, and develop the Revenue Cycle Build Team, ensuring analysts have the skills, resources, and support necessary to deliver high-quality system build and optimization
Establish clear goals, accountabilities, and performance standards to drive results
Build a collaborative culture that encourages problem-solving, innovation, and partnership across teams
Operational Oversight:
Act as a strategic partner to operational leadership in Patient Access, Coding/HIM, Revenue Integrity, Billing, and SBO
Translate operational requests into technical requirements, ensuring alignment with system capabilities, enterprise standards, and regulatory guidelines
Facilitate ongoing communication and collaboration between operations and Emory Digital to achieve shared outcomes
Epic Build, Testing & Optimization:
Oversee Epic Revenue Cycle build activities, ensuring accuracy, quality, and adherence to project timelines
Direct system testing and validation in partnership with Emory Digital and operational subject matter experts
Evaluate system performance, troubleshoot issues, and drive continuous optimization to support revenue cycle efficiency
Strategic Alignment & Governance:
Serve as an extension of both Revenue Cycle Operations and Emory Digital, ensuring alignment on enterprise strategy, governance, and future-state planning
Provide input and leadership into project governance processes, prioritization, and decision-making
Anticipate future needs, technology enhancements, and workflow changes to proactively position Revenue Cycle for success
Performance & Accountability:
Develop and monitor key performance indicators related to build delivery, testing success, optimization outcomes, and overall system performance
Provide transparent reporting to executive leadership on progress, risks, and impact
Ensure compliance with internal standards, financial goals, and external regulations
Travel: Less than 10% of the time may be required
Work Type: Remote employee - works from locations outside traditional office, often from home or another remote setting
MINIMUM QUALIFICATIONS:
Bachelor's degree in Business Administration, Healthcare Administration or any related field
7 years minimum experience with at least 5 years in a management position
Certification - Epic Certification & Epic Systems Certified
Knowledge, skills, and abilities (required):
Deep understanding of healthcare revenue cycle workflows and best practices across the continuum (registration, authorization, coding, billing, AR management)
Proven ability to translate operational needs into Epic build solutions
Strong relationship-building skills with the ability to collaborate across diverse teams
Exceptional leadership, project management, and organizational skills
Ability to influence at all levels of the organization, from front-line staff to senior executives
Excellent written and verbal communication skills with the ability to present complex issues clearly and concisely
Preferred Qualifications:
Master's Degree in Business Administration, Healthcare Administration or any related field
10 years minimum experience with at least 5 years in a management position
JOIN OUR TEAM TODAY!
Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
Connect With Us!
Connect with us for general consideration!
Division
Emory Healthcare Inc.
Campus Location
Atlanta, GA, 30345
Campus Location
US-GA-Atlanta
Department
EHI Rev Cycle Administration
Job Type
Regular Full-Time
Job Number
155371
Job Category
Revenue Cycle & Managed Care
Schedule
8a-4:30p
Standard Hours
40 Hours
Hourly Minimum
USD $0.00/Hr.
Hourly Midpoint
USD $0.00/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship,
development,
and leadership programs
And more
Work Location:
Atlanta, GA(100% remote, will only consider applicants from the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin)
Description
The Director, Revenue Cycle Build Optimization provides strategic leadership and operational oversight for the Epic build analysts who support Revenue Cycle initiatives across Emory Healthcare
This role serves as the central connection point between Revenue Cycle operations and Emory Digital, ensuring all Epic build and optimization work reflects operational needs, industry best practices, and organizational priorities
The Director ensures alignment of future-state strategies and projects, driving efficiencies, financial performance, and improvements to both patient and staff experiences
The Director is responsible for building a high-performing team, fostering strong partnerships with Digital and operational leadership, and ensuring that system design and build activities advance enterprise goals while maintaining compliance and standardization
Leadership and Team Oversight:
Lead, mentor, and develop the Revenue Cycle Build Team, ensuring analysts have the skills, resources, and support necessary to deliver high-quality system build and optimization
Establish clear goals, accountabilities, and performance standards to drive results
Build a collaborative culture that encourages problem-solving, innovation, and partnership across teams
Operational Oversight:
Act as a strategic partner to operational leadership in Patient Access, Coding/HIM, Revenue Integrity, Billing, and SBO
Translate operational requests into technical requirements, ensuring alignment with system capabilities, enterprise standards, and regulatory guidelines
Facilitate ongoing communication and collaboration between operations and Emory Digital to achieve shared outcomes
Epic Build, Testing & Optimization:
Oversee Epic Revenue Cycle build activities, ensuring accuracy, quality, and adherence to project timelines
Direct system testing and validation in partnership with Emory Digital and operational subject matter experts
Evaluate system performance, troubleshoot issues, and drive continuous optimization to support revenue cycle efficiency
Strategic Alignment & Governance:
Serve as an extension of both Revenue Cycle Operations and Emory Digital, ensuring alignment on enterprise strategy, governance, and future-state planning
Provide input and leadership into project governance processes, prioritization, and decision-making
Anticipate future needs, technology enhancements, and workflow changes to proactively position Revenue Cycle for success
Performance & Accountability:
Develop and monitor key performance indicators related to build delivery, testing success, optimization outcomes, and overall system performance
Provide transparent reporting to executive leadership on progress, risks, and impact
Ensure compliance with internal standards, financial goals, and external regulations
Travel: Less than 10% of the time may be required
Work Type: Remote employee - works from locations outside traditional office, often from home or another remote setting
MINIMUM QUALIFICATIONS:
Bachelor's degree in Business Administration, Healthcare Administration or any related field
7 years minimum experience with at least 5 years in a management position
Certification - Epic Certification & Epic Systems Certified
Knowledge, skills, and abilities (required):
Deep understanding of healthcare revenue cycle workflows and best practices across the continuum (registration, authorization, coding, billing, AR management)
Proven ability to translate operational needs into Epic build solutions
Strong relationship-building skills with the ability to collaborate across diverse teams
Exceptional leadership, project management, and organizational skills
Ability to influence at all levels of the organization, from front-line staff to senior executives
Excellent written and verbal communication skills with the ability to present complex issues clearly and concisely
Preferred Qualifications:
Master's Degree in Business Administration, Healthcare Administration or any related field
10 years minimum experience with at least 5 years in a management position
JOIN OUR TEAM TODAY!
Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
Connect With Us!
Connect with us for general consideration!
Division
Emory Healthcare Inc.
Campus Location
Atlanta, GA, 30345
Campus Location
US-GA-Atlanta
Department
EHI Rev Cycle Administration
Job Type
Regular Full-Time
Job Number
155371
Job Category
Revenue Cycle & Managed Care
Schedule
8a-4:30p
Standard Hours
40 Hours
Hourly Minimum
USD $0.00/Hr.
Hourly Midpoint
USD $0.00/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.