Emory Healthcare/Emory University
Corporate Director, Care Management
Emory Healthcare/Emory University, Atlanta, Georgia, United States, 30383
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship,
development,
and leadership programs
And more
Work Location:
Atlanta, GA
Description
The Corporate Director of Inpatient Care Management and Behavioral Health Crisis Care Management serves as a system-level leader providing strategic direction, operational oversight, and program development across Emory Healthcare's inpatient and behavioral health crisis care environments
This role is responsible for designing and implementing standardized workflows, promoting evidence-based practice, supporting quality outcomes, and driving collaboration across interdisciplinary teams to ensure patients receive timely, coordinated, and appropriate care from admission through discharge and transition to the next level of care
The Corporate Director partners closely with hospital leaders, medical staff, behavioral health, care management, nursing, and operational teams to ensure consistent delivery of high-quality care management services aligned with regulatory standards, system goals, and the organization's mission
Strategic Leadership
Develop and execute systemwide strategies for inpatient care management and behavioral health crisis care management that align with Emory Healthcare's mission, vision, and values
Partner with hospital and system leaders to design and implement consistent, high-performing care management models
Lead integration of care management services across the continuum to improve patient flow, reduce length of stay, and enhance patient experience
Establish and maintain policies and standard work for care coordination, discharge planning, and behavioral health access
Program Oversight & Operations
Oversee inpatient care management operations at all hospitals, including RN and licensed social worker case management functions, throughput, discharge planning, and coordination of post-acute services
Provide executive oversight of Behavioral Health Crisis Care Management across emergency departments, ensuring timely psychiatric evaluations, adherence to regulatory requirements, and patient safety
Collaborate with data and quality teams to ensure performance metrics are defined, tracked, and acted upo
Ensure compliance with state, federal, and Joint Commission regulations
Leadership & Team Development
Provide leadership, mentorship, and direction to system and facility-level directors and managers of care management and behavioral health crisis teams
Promote professional development, staff engagement, and retention through ongoing education and performance feedback
Model a culture of collaboration, accountability, and service excellence
Quality, Safety & Process Improvement
Partner with Quality, Nursing, and Physician leadership to identify and address barriers to safe, efficient, and patient-centered care
Lead initiatives to improve care transitions, readmission rates, and discharge efficiency
Utilize data and analytics to identify trends, inform strategic planning, and measure succes
Drive adoption of technology and digital tools (e.g., Epic enhancements) that improve care coordination and communication
Collaboration & Stakeholder Engagement
Build strong partnerships with physicians, nursing leadership, payors, and community partners to enhance coordination of care
Collaborate with ambulatory care management leaders to support transitions and continuity of care
Serve as a system liaison for Behavioral Health access and crisis management initiatives
Represent Care Management at system-level committees, councils, and workgroups
Performance Measurement
Monitor and report on systemwide key performance indicators including:
Assessment timeliness
Length of stay and avoidable days
Discharge delay reasons and interventions
Behavioral health assessment completion rates
Patient flow and throughput metrics
Staff engagement and turnover rates
Use performance data to guide improvement efforts and report outcomes to executive leadership
Additional Duties as Assigned Travel: Less than 10% of the time may be required
Work Type: Remote employee - works from locations outside traditional office, often from home or another remote setting
MINIMUM QUALIFICATIONS:
Master's degree in Nursing, Social Work, Healthcare Administration, or a related field required
Minimum of years of progressive leadership experience in inpatient care management, case management, or behavioral health
Licensure: Active License as a Registered Nurse or Licensed Social Worker in the State of Georgia
Skills, Abilities and Knowledge:
Demonstrated experience leading system-level operations or multi-site care management programs preferred
Proven success implementing process improvement initiatives and managing complex healthcare operations
Strong understanding of regulatory standards, discharge planning, and behavioral health crisis processes
Exceptional interpersonal, communication, and leadership skills
Demonstrated ability to collaborate across disciplines and influence change in a matrixed environment
Company Overview
Emory Healthcare is a leading academic health system dedicated to delivering high-quality, patient-centered care to our community. With a commitment to innovation, excellence, and compassion, we provide a comprehensive range of healthcare services across our hospitals and clinics.
We are seeking a dynamic and experienced Corporate Director of Inpatient Care Management and Behavioral Health Crisis Care Management to join our leadership team.
This role plays a critical part in ensuring seamless transitions of care, optimizing patient outcomes, and advancing systemwide standardization and excellence in care management.
JOIN OUR TEAM TODAY!
Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
Connect With Us!
Connect with us for general consideration!
Division
Emory Healthcare Inc.
Campus Location
Atlanta, GA, 30345
Campus Location
US-GA-Atlanta
Department
EHI Care Management
Job Type
Regular Full-Time
Job Number
156096
Job Category
Business Operations
Schedule
8a-4:30p
Standard Hours
40 Hours
Hourly Minimum
USD $0.00/Hr.
Hourly Midpoint
USD $0.00/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship,
development,
and leadership programs
And more
Work Location:
Atlanta, GA
Description
The Corporate Director of Inpatient Care Management and Behavioral Health Crisis Care Management serves as a system-level leader providing strategic direction, operational oversight, and program development across Emory Healthcare's inpatient and behavioral health crisis care environments
This role is responsible for designing and implementing standardized workflows, promoting evidence-based practice, supporting quality outcomes, and driving collaboration across interdisciplinary teams to ensure patients receive timely, coordinated, and appropriate care from admission through discharge and transition to the next level of care
The Corporate Director partners closely with hospital leaders, medical staff, behavioral health, care management, nursing, and operational teams to ensure consistent delivery of high-quality care management services aligned with regulatory standards, system goals, and the organization's mission
Strategic Leadership
Develop and execute systemwide strategies for inpatient care management and behavioral health crisis care management that align with Emory Healthcare's mission, vision, and values
Partner with hospital and system leaders to design and implement consistent, high-performing care management models
Lead integration of care management services across the continuum to improve patient flow, reduce length of stay, and enhance patient experience
Establish and maintain policies and standard work for care coordination, discharge planning, and behavioral health access
Program Oversight & Operations
Oversee inpatient care management operations at all hospitals, including RN and licensed social worker case management functions, throughput, discharge planning, and coordination of post-acute services
Provide executive oversight of Behavioral Health Crisis Care Management across emergency departments, ensuring timely psychiatric evaluations, adherence to regulatory requirements, and patient safety
Collaborate with data and quality teams to ensure performance metrics are defined, tracked, and acted upo
Ensure compliance with state, federal, and Joint Commission regulations
Leadership & Team Development
Provide leadership, mentorship, and direction to system and facility-level directors and managers of care management and behavioral health crisis teams
Promote professional development, staff engagement, and retention through ongoing education and performance feedback
Model a culture of collaboration, accountability, and service excellence
Quality, Safety & Process Improvement
Partner with Quality, Nursing, and Physician leadership to identify and address barriers to safe, efficient, and patient-centered care
Lead initiatives to improve care transitions, readmission rates, and discharge efficiency
Utilize data and analytics to identify trends, inform strategic planning, and measure succes
Drive adoption of technology and digital tools (e.g., Epic enhancements) that improve care coordination and communication
Collaboration & Stakeholder Engagement
Build strong partnerships with physicians, nursing leadership, payors, and community partners to enhance coordination of care
Collaborate with ambulatory care management leaders to support transitions and continuity of care
Serve as a system liaison for Behavioral Health access and crisis management initiatives
Represent Care Management at system-level committees, councils, and workgroups
Performance Measurement
Monitor and report on systemwide key performance indicators including:
Assessment timeliness
Length of stay and avoidable days
Discharge delay reasons and interventions
Behavioral health assessment completion rates
Patient flow and throughput metrics
Staff engagement and turnover rates
Use performance data to guide improvement efforts and report outcomes to executive leadership
Additional Duties as Assigned Travel: Less than 10% of the time may be required
Work Type: Remote employee - works from locations outside traditional office, often from home or another remote setting
MINIMUM QUALIFICATIONS:
Master's degree in Nursing, Social Work, Healthcare Administration, or a related field required
Minimum of years of progressive leadership experience in inpatient care management, case management, or behavioral health
Licensure: Active License as a Registered Nurse or Licensed Social Worker in the State of Georgia
Skills, Abilities and Knowledge:
Demonstrated experience leading system-level operations or multi-site care management programs preferred
Proven success implementing process improvement initiatives and managing complex healthcare operations
Strong understanding of regulatory standards, discharge planning, and behavioral health crisis processes
Exceptional interpersonal, communication, and leadership skills
Demonstrated ability to collaborate across disciplines and influence change in a matrixed environment
Company Overview
Emory Healthcare is a leading academic health system dedicated to delivering high-quality, patient-centered care to our community. With a commitment to innovation, excellence, and compassion, we provide a comprehensive range of healthcare services across our hospitals and clinics.
We are seeking a dynamic and experienced Corporate Director of Inpatient Care Management and Behavioral Health Crisis Care Management to join our leadership team.
This role plays a critical part in ensuring seamless transitions of care, optimizing patient outcomes, and advancing systemwide standardization and excellence in care management.
JOIN OUR TEAM TODAY!
Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
Connect With Us!
Connect with us for general consideration!
Division
Emory Healthcare Inc.
Campus Location
Atlanta, GA, 30345
Campus Location
US-GA-Atlanta
Department
EHI Care Management
Job Type
Regular Full-Time
Job Number
156096
Job Category
Business Operations
Schedule
8a-4:30p
Standard Hours
40 Hours
Hourly Minimum
USD $0.00/Hr.
Hourly Midpoint
USD $0.00/Hr.
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.