City of Gilroy, CA
Police Records Technician I
City of Gilroy, CA, San Francisco, California, United States, 94199
Salary:
$4,962.21 - $6,982.33 Monthly Location :
CA 95020, CA Job Type:
Full-time Job Number:
FY 25/26 -00022 Department:
Police Dept Opening Date:
10/30/2025 Closing Date:
11/14/2025 5:00 PM Pacific
POLICE RECORDS TECHNICIAN I
$4,962.25 - $6,982.33 MONTHLY BASE SALARY PLUS EXCELLENT BENEFITS! In addition to the above: 6.6% Holiday Pay in lieu of holidays off. 5% Bilingual Pay for verbal fluency in Spanish/English $41.67 per month uniform allowance PRT's typically work a 4-10 or 5-8 work schedule. Must be available to work varied shifts as well as weekends and holidays as scheduled.
An additional 5% step (Step F) is available to employees in this job classification after completion of five years of service, one year at Step E, and good performance evaluation.
An additional 5% step (Step G) is available to employees in this job classification after completion of ten years of service, one year at Step F, and good performance evaluation.
An additional 5% step (Step H) is available to employees in this job classification after completion of fifteen years of service, one year at Step F, and good performance evaluation. The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team! ABOUT THE DEPARTMENT AND POSITION The mission of the police department is to "Provide Excellent Public Safety Services in Partnership with the Community." We are committed to building trust, fostering collaboration, and ensuring the safety and well-being of everyone who lives, works, and visits Gilroy. Every member of our organization is expected to serve with Respect, Integrity, Compassion, Teamwork, and Accountability - the core values that guide our daily work. The police department is divided into three divisions: Field Operations (Patrol, K-9, Community Services Offices, Graffiti Abatement, Animal Control), Special Operations (Investigations, Traffic, Anti-Crime Team, Regional Task Forces), and Administration (Records, Property & Evidence, Communications (Police and Fire 911 Services), Budget) each managed by a Police Captain. The Police Records Technician I (PRT) plays a critical role in supporting the administrative functions of the department. Under the direct supervision of the Police Records Supervisor, and under the functional supervision of the Police Captain, this position performs a wide range of clerical/administrative duties that require accuracy, efficiency, and confidentiality. PRTs are essential team members who help ensure accurate documentation, record management and information flow that support frontline operations, and public safety efforts. PRT's require shift work that includes weekends, evenings, and holidays to provide around-the-clock support to our community and law enforcement partners. IDEAL CANDIDATE WILL:
Demonstrate a strong commitment to customer service with a genuine desire to assist and support both internal staff and the public. Exhibit excellent verbal and written communication skills with ability to communicate clearly, professionally, and with tact. Embrace flexibility and adaptability, remaining responsive to the changing priorities and needs of the Records Unit. Maintain a friendly, approachable, and professional demeanor when interacting with others, even in high-pressure situations. Be highly organized with the ability to complete multiple tasks and projects simultaneously while maintaining attention to detail. Possess strong technology skills including Microsoft Office software Excel, Word, and Outlook. Exercise the highest level of discretion and confidentiality in handling sensitive and protected information. Have a high capacity to successfully complete a challenging training program. Have participated in a "sit-along" in a Police Records Unit.
QUALIFICATIONS
Any combination of education and experience equivalent to high school graduation or GED and two years clerical work which included working in a demanding environment with a high volume of public contact. Transcription of documents using a word processor is desired, but the City will train on the use of this equipment as needed. Keyboarding skills at a rate of 45 net words per minute. (Final Candidates may be tested). Pass a post-offer psychological evaluation and medical examination, which includes a drug test. Pass a POST background investigation, which includes a polygraph examination, and extensive Department of Justice criminal record check and an FBI clearance. Possess and maintain a valid California Driver License and a safe driving record necessary to operate assigned vehicle(s) if the nature and duties of the job necessitate driving. Prefer non-tobacco user. Bilingual (English/Spanish) desired, but not required. APPLICATION PROCESS If you are interested in pursuing this exciting career opportunity please attach and submit the following required items with your NEOGOV application:
A completed City of Gilroy online application including supplemental responses. A cover letter explaining your interest in the position with the City of Gilroy is preferred. A detailed resume focusing on relevant work experience and education is preferred City Application Form - Candidates must complete the NEOGOV City of Gilroy application form for this position and submit online. Please prepare attachments prior to completion of the NEOGOV application as incomplete applications will not be accepted.
Apply Online: Go to
. You can apply online by clicking on the job title you are interested in and clicking on the "Apply" link. After viewing the Job Description, click the 'Apply' tab. If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can import your resume from LinkedIn, upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.
Recruitment Schedule - Key Dates*
Application Closing Date: November 14, 2025 Oral Board: December 9, 2025 Department Interview: TBD (*Note: The examination process/schedule may be changed as needed by the City.)
Only complete application packets will be reviewed. Only the most qualified applicants with the most relevant experience and education will be invited to continue in the selection process. In addition, final candidates for the position are required to pass an employment background check, State of California Department of Justice criminal records check, medical evaluation, and drug screen, given at the City's expense, prior to appointment. If special accommodations are necessary at any stage of the selection process, please contact the Human Resources Department right away 408-846-0228.
Attention: Communication regarding your status in this recruitment process will be conducted via e-mail. Be sure to include an e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to an e-mail address and/or other contact information.
THE CITY OF GILROY IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS WORKFORCE DIVERSITY. COMPENSATION, BENEFITS, AND ADDITIONAL INFORMATION
Persons appointed to this position on a full-time basis will receive the following benefits:
Health Allowance and Flexible Benefits Plan Depending upon the number of dependents the health allowance ranges from $939.36 to $2,480.68 per month for core health benefits. Subject to specific rules, a cash back program is also available with proof of other medical coverage. City employees participate in the PERS Health Program, and may choose their medical coverage from a variety of providers. The City's flexible benefits plan includes medical and dental coverage as core benefits. A range of optional benefits including vision care, medical and dependent care accounts are also available. A term life insurance policy equal to $100,000 as of July 1, 2017 per MOU, long-term disability plan, and an employee assistance plan are currently provided at City expense.
Other Benefits The City currently offers the PERS 2.5% at 55 pension plan for "classic" members and 2% at 62 for "new" members. Currently, the city pays the full employer portion of the retirement contribution for "classic" members and 50% of the total normal cost for "new" members. The "classic" member contribution of 8% is a pre-tax payroll deduction; "new" members shall pay 50% of the total normal cost as set by CalPERS. Anyone hired on or after January 1, 2013 will be subject to the applicable provisions, retirement formulas, and plan benefits/restrictions associated with the Public Employees' Pension Reform Act of 2013.
Vacation, Sick Leave, H
oliday Pay, and Shift Differential Pay Annual vacation ranges from two to four weeks per year, based on years of City of Gilroy service. Employees accrue eight hours of sick leave each month. Employees receive 20 hours of personal leave time in July of each fiscal year which must be used during the fiscal year (pro-rated based on hire date), and 6.6% of base salary as holiday pay in lieu of holidays off. Dependent upon assigned work hours, shift differential pay may apply.
Bilingual Pay, Uniform Allowance Employees who are bilingual in Spanish/English may receive 5% bilingual pay following testing. Employees receive a monthly uniform allowance of $41.67 towards the purchase of required uniforms, and newly hired employees receive an initial uniform allowance of $250.00.
Medicare/Social Security Employees participate in Medicare (1.45% for both the employer and employee) as this is a mandated federal program. City of Gilroy does not participate in Social Security.
Payroll All City employees are paid monthly, on the first business day of each month for the prior calendar month via direct deposit.
Representation Persons appointed to this position on a full-time basis are covered by the AFSCME General Unit Memorandum of Understanding and Supplemental Agreements. 01
The supplemental information that you provide will be evaluated along with your completed application. This includes the required documents (i.e. cover letter, resume, or certifications) and responses to the supplemental questions below. Some questions may include multiple parts (i.e., (a), (b), (c), (d), etc.). Please make sure to address each part of the question in your answers. Responses to the supplemental questions that indicate, "see resume" are considered incomplete. The information you provide will be used to further identify those applicants who are best qualified to continue in the selection process for this position. Note: Failure to provide all of the required documents will result in the application being rejected as incomplete. Please refer to the "Application Process" section of the job announcement for required documents. By checking the 'Yes' response below, I indicate that I have read these instructions under "Application Process" for submitting a complete application and have attached all the required documents. I understand that written responses to the supplemental questions along with attachments as noted in the job announcement are required in order to evaluate my qualifications for this position and for my application to be considered complete.
Yes No
02
Please indicate your highest level of education.
Masters degree or higher in a related field Masters degree or higher in a non-related field Bachelors degree in a related field Bachelors degree in a non-related field Associates degree in a related field Associates degree in a non-related field High School Diploma or GED No High School Diploma or GED
03
Describe your experience using records management systems (RMS), law enforcement databases, or other document management systems. Which systems have you used, and how proficient are you with them? 04
Provide a scenario in which you had multiple, competing requests. How do you prioritize and handle the requests? 05
Provide an example of a time when you handled confidential, sensitive, or legally protected information (e.g., criminal records, personal data). What steps did you take to safeguard that information? 06
This role has a fast-paced and challenging training program. New hires are expected to retain information, pass evaluations, and apply what they are learning on the job. What type of learner are you and how will you set yourself to ensure you successfully complete the training program? 07
This role demands high accuracy with data entry of legal records, dates, names, identifiers, etc. Describe your approach to this work and how you ensure accuracy in the data you are entering consistent with established procedures? 08
Why do you want to be a Police Records Technician I with the Gilroy Police Department? Required Question
$4,962.21 - $6,982.33 Monthly Location :
CA 95020, CA Job Type:
Full-time Job Number:
FY 25/26 -00022 Department:
Police Dept Opening Date:
10/30/2025 Closing Date:
11/14/2025 5:00 PM Pacific
POLICE RECORDS TECHNICIAN I
$4,962.25 - $6,982.33 MONTHLY BASE SALARY PLUS EXCELLENT BENEFITS! In addition to the above: 6.6% Holiday Pay in lieu of holidays off. 5% Bilingual Pay for verbal fluency in Spanish/English $41.67 per month uniform allowance PRT's typically work a 4-10 or 5-8 work schedule. Must be available to work varied shifts as well as weekends and holidays as scheduled.
An additional 5% step (Step F) is available to employees in this job classification after completion of five years of service, one year at Step E, and good performance evaluation.
An additional 5% step (Step G) is available to employees in this job classification after completion of ten years of service, one year at Step F, and good performance evaluation.
An additional 5% step (Step H) is available to employees in this job classification after completion of fifteen years of service, one year at Step F, and good performance evaluation. The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, and inclusion. Join our team! ABOUT THE DEPARTMENT AND POSITION The mission of the police department is to "Provide Excellent Public Safety Services in Partnership with the Community." We are committed to building trust, fostering collaboration, and ensuring the safety and well-being of everyone who lives, works, and visits Gilroy. Every member of our organization is expected to serve with Respect, Integrity, Compassion, Teamwork, and Accountability - the core values that guide our daily work. The police department is divided into three divisions: Field Operations (Patrol, K-9, Community Services Offices, Graffiti Abatement, Animal Control), Special Operations (Investigations, Traffic, Anti-Crime Team, Regional Task Forces), and Administration (Records, Property & Evidence, Communications (Police and Fire 911 Services), Budget) each managed by a Police Captain. The Police Records Technician I (PRT) plays a critical role in supporting the administrative functions of the department. Under the direct supervision of the Police Records Supervisor, and under the functional supervision of the Police Captain, this position performs a wide range of clerical/administrative duties that require accuracy, efficiency, and confidentiality. PRTs are essential team members who help ensure accurate documentation, record management and information flow that support frontline operations, and public safety efforts. PRT's require shift work that includes weekends, evenings, and holidays to provide around-the-clock support to our community and law enforcement partners. IDEAL CANDIDATE WILL:
Demonstrate a strong commitment to customer service with a genuine desire to assist and support both internal staff and the public. Exhibit excellent verbal and written communication skills with ability to communicate clearly, professionally, and with tact. Embrace flexibility and adaptability, remaining responsive to the changing priorities and needs of the Records Unit. Maintain a friendly, approachable, and professional demeanor when interacting with others, even in high-pressure situations. Be highly organized with the ability to complete multiple tasks and projects simultaneously while maintaining attention to detail. Possess strong technology skills including Microsoft Office software Excel, Word, and Outlook. Exercise the highest level of discretion and confidentiality in handling sensitive and protected information. Have a high capacity to successfully complete a challenging training program. Have participated in a "sit-along" in a Police Records Unit.
QUALIFICATIONS
Any combination of education and experience equivalent to high school graduation or GED and two years clerical work which included working in a demanding environment with a high volume of public contact. Transcription of documents using a word processor is desired, but the City will train on the use of this equipment as needed. Keyboarding skills at a rate of 45 net words per minute. (Final Candidates may be tested). Pass a post-offer psychological evaluation and medical examination, which includes a drug test. Pass a POST background investigation, which includes a polygraph examination, and extensive Department of Justice criminal record check and an FBI clearance. Possess and maintain a valid California Driver License and a safe driving record necessary to operate assigned vehicle(s) if the nature and duties of the job necessitate driving. Prefer non-tobacco user. Bilingual (English/Spanish) desired, but not required. APPLICATION PROCESS If you are interested in pursuing this exciting career opportunity please attach and submit the following required items with your NEOGOV application:
A completed City of Gilroy online application including supplemental responses. A cover letter explaining your interest in the position with the City of Gilroy is preferred. A detailed resume focusing on relevant work experience and education is preferred City Application Form - Candidates must complete the NEOGOV City of Gilroy application form for this position and submit online. Please prepare attachments prior to completion of the NEOGOV application as incomplete applications will not be accepted.
Apply Online: Go to
. You can apply online by clicking on the job title you are interested in and clicking on the "Apply" link. After viewing the Job Description, click the 'Apply' tab. If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. After your account has been established, you can import your resume from LinkedIn, upload it from a saved document on your computer, or manually enter your personal information. This application will be saved and used to apply for future job openings.
Recruitment Schedule - Key Dates*
Application Closing Date: November 14, 2025 Oral Board: December 9, 2025 Department Interview: TBD (*Note: The examination process/schedule may be changed as needed by the City.)
Only complete application packets will be reviewed. Only the most qualified applicants with the most relevant experience and education will be invited to continue in the selection process. In addition, final candidates for the position are required to pass an employment background check, State of California Department of Justice criminal records check, medical evaluation, and drug screen, given at the City's expense, prior to appointment. If special accommodations are necessary at any stage of the selection process, please contact the Human Resources Department right away 408-846-0228.
Attention: Communication regarding your status in this recruitment process will be conducted via e-mail. Be sure to include an e-mail address on the employment application. Applicants are responsible for notifying Human Resources of any changes to an e-mail address and/or other contact information.
THE CITY OF GILROY IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS WORKFORCE DIVERSITY. COMPENSATION, BENEFITS, AND ADDITIONAL INFORMATION
Persons appointed to this position on a full-time basis will receive the following benefits:
Health Allowance and Flexible Benefits Plan Depending upon the number of dependents the health allowance ranges from $939.36 to $2,480.68 per month for core health benefits. Subject to specific rules, a cash back program is also available with proof of other medical coverage. City employees participate in the PERS Health Program, and may choose their medical coverage from a variety of providers. The City's flexible benefits plan includes medical and dental coverage as core benefits. A range of optional benefits including vision care, medical and dependent care accounts are also available. A term life insurance policy equal to $100,000 as of July 1, 2017 per MOU, long-term disability plan, and an employee assistance plan are currently provided at City expense.
Other Benefits The City currently offers the PERS 2.5% at 55 pension plan for "classic" members and 2% at 62 for "new" members. Currently, the city pays the full employer portion of the retirement contribution for "classic" members and 50% of the total normal cost for "new" members. The "classic" member contribution of 8% is a pre-tax payroll deduction; "new" members shall pay 50% of the total normal cost as set by CalPERS. Anyone hired on or after January 1, 2013 will be subject to the applicable provisions, retirement formulas, and plan benefits/restrictions associated with the Public Employees' Pension Reform Act of 2013.
Vacation, Sick Leave, H
oliday Pay, and Shift Differential Pay Annual vacation ranges from two to four weeks per year, based on years of City of Gilroy service. Employees accrue eight hours of sick leave each month. Employees receive 20 hours of personal leave time in July of each fiscal year which must be used during the fiscal year (pro-rated based on hire date), and 6.6% of base salary as holiday pay in lieu of holidays off. Dependent upon assigned work hours, shift differential pay may apply.
Bilingual Pay, Uniform Allowance Employees who are bilingual in Spanish/English may receive 5% bilingual pay following testing. Employees receive a monthly uniform allowance of $41.67 towards the purchase of required uniforms, and newly hired employees receive an initial uniform allowance of $250.00.
Medicare/Social Security Employees participate in Medicare (1.45% for both the employer and employee) as this is a mandated federal program. City of Gilroy does not participate in Social Security.
Payroll All City employees are paid monthly, on the first business day of each month for the prior calendar month via direct deposit.
Representation Persons appointed to this position on a full-time basis are covered by the AFSCME General Unit Memorandum of Understanding and Supplemental Agreements. 01
The supplemental information that you provide will be evaluated along with your completed application. This includes the required documents (i.e. cover letter, resume, or certifications) and responses to the supplemental questions below. Some questions may include multiple parts (i.e., (a), (b), (c), (d), etc.). Please make sure to address each part of the question in your answers. Responses to the supplemental questions that indicate, "see resume" are considered incomplete. The information you provide will be used to further identify those applicants who are best qualified to continue in the selection process for this position. Note: Failure to provide all of the required documents will result in the application being rejected as incomplete. Please refer to the "Application Process" section of the job announcement for required documents. By checking the 'Yes' response below, I indicate that I have read these instructions under "Application Process" for submitting a complete application and have attached all the required documents. I understand that written responses to the supplemental questions along with attachments as noted in the job announcement are required in order to evaluate my qualifications for this position and for my application to be considered complete.
Yes No
02
Please indicate your highest level of education.
Masters degree or higher in a related field Masters degree or higher in a non-related field Bachelors degree in a related field Bachelors degree in a non-related field Associates degree in a related field Associates degree in a non-related field High School Diploma or GED No High School Diploma or GED
03
Describe your experience using records management systems (RMS), law enforcement databases, or other document management systems. Which systems have you used, and how proficient are you with them? 04
Provide a scenario in which you had multiple, competing requests. How do you prioritize and handle the requests? 05
Provide an example of a time when you handled confidential, sensitive, or legally protected information (e.g., criminal records, personal data). What steps did you take to safeguard that information? 06
This role has a fast-paced and challenging training program. New hires are expected to retain information, pass evaluations, and apply what they are learning on the job. What type of learner are you and how will you set yourself to ensure you successfully complete the training program? 07
This role demands high accuracy with data entry of legal records, dates, names, identifiers, etc. Describe your approach to this work and how you ensure accuracy in the data you are entering consistent with established procedures? 08
Why do you want to be a Police Records Technician I with the Gilroy Police Department? Required Question