IAHD-Institute for Applied Human Dynamics
Quality Assurance Manager
IAHD-Institute for Applied Human Dynamics, Tarrytown, New York, United States, 10591
Quality Assurance Manager
Job Details
Level
Experienced
Job Location
Westchester - Tarrytown, NY
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$70000.00 - $75000.00 Salary
Job Shift
Day
Description
Elevate Quality. Champion Change. Join IAHD as our next Quality Assurance (QA) Manager
Are you a detail-driven professional who’s passionate about building systems that ensure safety, transparency, and excellence? Do you believe in using data and oversight not just to meet standards—but to raise them?
Institutes of Applied Human Dynamics (IAHD) is seeking aQuality Assurance Managerto provide oversight and monitoring of agency incident reporting.
About the RoleReporting directly to theChief Quality Enhancement Officer, you’ll play a pivotal role in ensuring IAHD’s services align with OPWDD and NYS Justice Center regulations.
What You’ll Do
Chair IAHD’s Incident Review Committee (IRC) and the corrective action process
Conduct and manage investigations in accordance with OPWDD and Justice Center standards
Support staff training on incident management, provide training to program teams on incident reporting requirements periodically during program staff meetings
Provide oversight and monitoring of agency incident reporting
Assign and review all investigations of reportable incidents and notable occurrences
Act as liaison to outside monitoring agencies including OPWDD and NYS Justic Center
Compile and prepare data for analysis for Annual Trend Report for reportable incidents, data pertaining to timeliness of investigations and initial reporting of incidents
Maintain agency database for reportable incidents and occurrences
Conduct POMS interviews (Personal Outcome Measures) monthly
Become a member of the IAHD Leadership
Qualifications
✅Requirements
Bachelor’s degree in Human Services or a related field
3+ years of experience in quality assurance, compliance, or investigations in human services
Completion of OPWDD Investigator Training (or willingness to obtain) and must remain certified thereafter
Strong organizational, analytical, and written communication skills
Proficiency with Microsoft Office, IRMA, and WSIR systems
Deep understanding of OPWDD, NYS Justice Center, and Department of Health regulatory frameworks
A proactive mindset and a strong commitment to continuous improvement
What IAHD Offers Competitive Salary❤️ Full Health Coverage (Medical, Dental, Vision, Rx) Agency-paid Life, Short- & Long-Term Disability Insurance 403(b) Retirement Plan with Financial Guidance️ Generous PTO: Vacation, Sick, Personal & Holidays Aflac Voluntary Benefits + Wellness Incentives Pre-tax Commuter Benefits PSLF-eligible Employer (Public Service Loan Forgiveness) Access to EAP & Exclusive Employee Discount ProgramsTuition Reimbursement upon completion of two year of employment
Location:Bronx & WestchesterSchedule:Full-Time, Exempt | Monday–Friday | 9 AM–5 PM | Occasional evenings/weekends as needed
Want to Learn More?Submit your resume and cover letter today. Join a team that believes quality is not just a metric—but a mission.
IAHD is proud to be an equal opportunity employer.We are committed to building an inclusive workplace for all.
Job Details
Level
Experienced
Job Location
Westchester - Tarrytown, NY
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$70000.00 - $75000.00 Salary
Job Shift
Day
Description
Elevate Quality. Champion Change. Join IAHD as our next Quality Assurance (QA) Manager
Are you a detail-driven professional who’s passionate about building systems that ensure safety, transparency, and excellence? Do you believe in using data and oversight not just to meet standards—but to raise them?
Institutes of Applied Human Dynamics (IAHD) is seeking aQuality Assurance Managerto provide oversight and monitoring of agency incident reporting.
About the RoleReporting directly to theChief Quality Enhancement Officer, you’ll play a pivotal role in ensuring IAHD’s services align with OPWDD and NYS Justice Center regulations.
What You’ll Do
Chair IAHD’s Incident Review Committee (IRC) and the corrective action process
Conduct and manage investigations in accordance with OPWDD and Justice Center standards
Support staff training on incident management, provide training to program teams on incident reporting requirements periodically during program staff meetings
Provide oversight and monitoring of agency incident reporting
Assign and review all investigations of reportable incidents and notable occurrences
Act as liaison to outside monitoring agencies including OPWDD and NYS Justic Center
Compile and prepare data for analysis for Annual Trend Report for reportable incidents, data pertaining to timeliness of investigations and initial reporting of incidents
Maintain agency database for reportable incidents and occurrences
Conduct POMS interviews (Personal Outcome Measures) monthly
Become a member of the IAHD Leadership
Qualifications
✅Requirements
Bachelor’s degree in Human Services or a related field
3+ years of experience in quality assurance, compliance, or investigations in human services
Completion of OPWDD Investigator Training (or willingness to obtain) and must remain certified thereafter
Strong organizational, analytical, and written communication skills
Proficiency with Microsoft Office, IRMA, and WSIR systems
Deep understanding of OPWDD, NYS Justice Center, and Department of Health regulatory frameworks
A proactive mindset and a strong commitment to continuous improvement
What IAHD Offers Competitive Salary❤️ Full Health Coverage (Medical, Dental, Vision, Rx) Agency-paid Life, Short- & Long-Term Disability Insurance 403(b) Retirement Plan with Financial Guidance️ Generous PTO: Vacation, Sick, Personal & Holidays Aflac Voluntary Benefits + Wellness Incentives Pre-tax Commuter Benefits PSLF-eligible Employer (Public Service Loan Forgiveness) Access to EAP & Exclusive Employee Discount ProgramsTuition Reimbursement upon completion of two year of employment
Location:Bronx & WestchesterSchedule:Full-Time, Exempt | Monday–Friday | 9 AM–5 PM | Occasional evenings/weekends as needed
Want to Learn More?Submit your resume and cover letter today. Join a team that believes quality is not just a metric—but a mission.
IAHD is proud to be an equal opportunity employer.We are committed to building an inclusive workplace for all.