Forge Health
Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical outcomes that span all areas of health, Forge Health is leading the charge in driving innovation, improving care delivery, and shaping the future of behavioral health care.
At Forge, clinical care is paramount – it’s the heartbeat of our operations and the driving force in everything we do. The skill and compassion of our staff are the crucial components to extraordinary experiences and outcomes for those we serve. With our current clinical footprint in the greater Northeast, we have offices in New York, New Jersey, Pennsylvania, New Hampshire – and we’re growing!
If you are passionate about providing high quality, evidence-based care for individuals in need through an innovative practice, then Forge is the right fit for you!
Who we’re looking for: Forge Health is seeking an
Office Manager
to join our facility in Princeton, NJ. The ideal candidate is an organized, personable, and professional individual who has a positive energy and loves to be around like-minded people looking to better themselves and those around them. In this role the Office Manager will manage and coordinate the facility’s operations and initiate and facilitate the admissions process. From initial phone calls through insurance verification and new client paperwork, until admission to the program. The Office Manager also assists with billing and collections operations. Compensation range: $55-65k; this salary range reflects total compensation, which includes base compensation, however it is not inclusive of benefits and other company perks. Exact compensation may vary based on skills, experience, and location.
What you’ll be doing:
Answer incoming inquiries regarding Forge Health programs and services in a courteous, professional, and knowledgeable manner.
Obtain all relevant information from potential admissions on initial phone call to facilitate admission, including insurance information if available.
Perform thorough and accurate insurance verifications in a timely and efficient manner.
Explain potential financial obligations to the prospective client.
Provide all necessary information to clients and/or family members pending admission to establish admission as soon as possible.
Conduct regular follow-up telephone calls with all potential admissions until admission.
Confirm client appointments regularly.
Welcome clients upon admission and entry in a professional and courteous manner.
Record new admission paperwork with client, observe client signatures and witness where appropriate.
Collect any necessary payments due from the client.
Support obtaining verification of benefits and authorizations.
Maintain and manage schedules and facility calendar.
Update census and maintain logs as necessary.
Assemble charts, dismantle charts, and file necessary paperwork.
Ensure strict confidentiality of personal client information and data.
Assist clinical staff in providing excellent customer service to all clients.
Perform any other duties as required by the supervisor.
How we define success:
3+ Years’ experience as an Office Manager in a healthcare environment, preferably in a behavioral/mental health setting.
Strong knowledge of healthcare regulations, patient privacy (HIPAA), and billing practices.
Proficiency with electronic health records (EHR) and office software (MS Office, scheduling systems).
Why Forge? The opportunity: Our team refuses to compromise on integrity, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do. Our collective passion is driven and embodied by our core values:
Fulfilling: Our work creates lives that are complete and self-actualized, enabling stronger families and communities – and a therapeutic community rewarded by success.
Optimistic: Our passionate positivity and empathy overcome setbacks and get you to your goals, scientifically and humanely.
Reciprocal: Without mutual trust and commitment, there can be no progress.
Grateful: We profoundly recognize and appreciate the trust of our patients and the commitment of our clinicians.
Evidence-Based: We are committed to measurable outcomes, which provide confidence to our patients and create a standard of care for ourselves and others.
The package:
Competitive salary aligned with your experience.
Comprehensive paid time off package.
Annual time off to volunteer.
Parental leave.
Annual continuing education allocations.
Competitive medical, dental, and vision package.
Annual subscription to a leading meditation app.
An environment that fosters professional development including financing for advanced licensure and certifications.
Internal supervision opportunities.
Dedicated, motivated team and chance to be part of a highly ambitious medical startup.
Modern, elegant, and high-end work environment.
We are committed to equal employment opportunity. We give equal consideration to all applicants when filling positions without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, actual or perceived disability, genetic information, marital status, and/or any other status not related to an applicant’s ability to perform the job duties. All employment practices will be carried out in accordance with federal, state and local laws.
We will also fully comply with regulations and requirements set out by the Americans with Disabilities Act (ADA) and the ADA amendments Act (ADAAA). We will not discriminate against applicants or other individuals with real or perceived disabilities. When needed, we will provide reasonable accommodation to otherwise qualified candidates so that they are able to perform the essential functions of the position.
#J-18808-Ljbffr
At Forge, clinical care is paramount – it’s the heartbeat of our operations and the driving force in everything we do. The skill and compassion of our staff are the crucial components to extraordinary experiences and outcomes for those we serve. With our current clinical footprint in the greater Northeast, we have offices in New York, New Jersey, Pennsylvania, New Hampshire – and we’re growing!
If you are passionate about providing high quality, evidence-based care for individuals in need through an innovative practice, then Forge is the right fit for you!
Who we’re looking for: Forge Health is seeking an
Office Manager
to join our facility in Princeton, NJ. The ideal candidate is an organized, personable, and professional individual who has a positive energy and loves to be around like-minded people looking to better themselves and those around them. In this role the Office Manager will manage and coordinate the facility’s operations and initiate and facilitate the admissions process. From initial phone calls through insurance verification and new client paperwork, until admission to the program. The Office Manager also assists with billing and collections operations. Compensation range: $55-65k; this salary range reflects total compensation, which includes base compensation, however it is not inclusive of benefits and other company perks. Exact compensation may vary based on skills, experience, and location.
What you’ll be doing:
Answer incoming inquiries regarding Forge Health programs and services in a courteous, professional, and knowledgeable manner.
Obtain all relevant information from potential admissions on initial phone call to facilitate admission, including insurance information if available.
Perform thorough and accurate insurance verifications in a timely and efficient manner.
Explain potential financial obligations to the prospective client.
Provide all necessary information to clients and/or family members pending admission to establish admission as soon as possible.
Conduct regular follow-up telephone calls with all potential admissions until admission.
Confirm client appointments regularly.
Welcome clients upon admission and entry in a professional and courteous manner.
Record new admission paperwork with client, observe client signatures and witness where appropriate.
Collect any necessary payments due from the client.
Support obtaining verification of benefits and authorizations.
Maintain and manage schedules and facility calendar.
Update census and maintain logs as necessary.
Assemble charts, dismantle charts, and file necessary paperwork.
Ensure strict confidentiality of personal client information and data.
Assist clinical staff in providing excellent customer service to all clients.
Perform any other duties as required by the supervisor.
How we define success:
3+ Years’ experience as an Office Manager in a healthcare environment, preferably in a behavioral/mental health setting.
Strong knowledge of healthcare regulations, patient privacy (HIPAA), and billing practices.
Proficiency with electronic health records (EHR) and office software (MS Office, scheduling systems).
Why Forge? The opportunity: Our team refuses to compromise on integrity, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do. Our collective passion is driven and embodied by our core values:
Fulfilling: Our work creates lives that are complete and self-actualized, enabling stronger families and communities – and a therapeutic community rewarded by success.
Optimistic: Our passionate positivity and empathy overcome setbacks and get you to your goals, scientifically and humanely.
Reciprocal: Without mutual trust and commitment, there can be no progress.
Grateful: We profoundly recognize and appreciate the trust of our patients and the commitment of our clinicians.
Evidence-Based: We are committed to measurable outcomes, which provide confidence to our patients and create a standard of care for ourselves and others.
The package:
Competitive salary aligned with your experience.
Comprehensive paid time off package.
Annual time off to volunteer.
Parental leave.
Annual continuing education allocations.
Competitive medical, dental, and vision package.
Annual subscription to a leading meditation app.
An environment that fosters professional development including financing for advanced licensure and certifications.
Internal supervision opportunities.
Dedicated, motivated team and chance to be part of a highly ambitious medical startup.
Modern, elegant, and high-end work environment.
We are committed to equal employment opportunity. We give equal consideration to all applicants when filling positions without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, actual or perceived disability, genetic information, marital status, and/or any other status not related to an applicant’s ability to perform the job duties. All employment practices will be carried out in accordance with federal, state and local laws.
We will also fully comply with regulations and requirements set out by the Americans with Disabilities Act (ADA) and the ADA amendments Act (ADAAA). We will not discriminate against applicants or other individuals with real or perceived disabilities. When needed, we will provide reasonable accommodation to otherwise qualified candidates so that they are able to perform the essential functions of the position.
#J-18808-Ljbffr