Energy Jobline ZR
Senior Case Manager, Community Program Staten Island in New York
Energy Jobline ZR, New York, New York, us, 10261
Essential Job Functions
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Conduct client centered safety assessment and risk management planning. Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client.
Advocate for clients for public entitlements with systems and other agencies, such as obtaining orders of protection, help with medical related needs, Office of Victims Services compensation, and relocation assistance.
Provide information and referrals and facilitate linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs.
Assess for and provide emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy.
Engage in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills.
Maintain thorough and accurate case records and statistics in web-based case management system.
Collect client data, test new interventions and track outcomes. Participate in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars.
Conduct educational presentations and trainings and participate in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics.
Work collaboratively with other Safe Horizon programs to facilitate linkages for clients. Various other duties to be determined by supervisor.
Interacts with
Safe Horizon staff.
District Attorney’s Office.
NYPD.
Office of Victim Services.
ACS.
NYCHA and Section 8 staff.
Other social service providers.
Knowledge and Skills Required
Must be sensitive towards and understanding of victimization.
Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse.
Must be willing to participate in a learning community.
Must be organized, detail oriented and solution focused.
Must demonstrate the ability to work independently and be resourceful.
Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better).
Must be a team player.
Possess strong communication and organizational skills.
Excellent interpersonal skills.
Able to work under pressure in a calm and reassuring manner.
Education
A bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is required.
Experience
At least one year of prior direct service experience in a social service setting is required. Experience working with survivors of intimate partner and family violence and other victims of crime.
Bilingual (English/Spanish, French, Chinese, Arabic, Korean) is preferred.
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
Technology Statement Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $23.62 - 26.58 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
AmeriCorps, Peace Corps and other service alumni are encouraged to apply.
Please review the following EEO information: Accession: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
#J-18808-Ljbffr
Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients.
Conduct client centered safety assessment and risk management planning. Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client.
Advocate for clients for public entitlements with systems and other agencies, such as obtaining orders of protection, help with medical related needs, Office of Victims Services compensation, and relocation assistance.
Provide information and referrals and facilitate linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs.
Assess for and provide emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy.
Engage in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills.
Maintain thorough and accurate case records and statistics in web-based case management system.
Collect client data, test new interventions and track outcomes. Participate in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars.
Conduct educational presentations and trainings and participate in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics.
Work collaboratively with other Safe Horizon programs to facilitate linkages for clients. Various other duties to be determined by supervisor.
Interacts with
Safe Horizon staff.
District Attorney’s Office.
NYPD.
Office of Victim Services.
ACS.
NYCHA and Section 8 staff.
Other social service providers.
Knowledge and Skills Required
Must be sensitive towards and understanding of victimization.
Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse.
Must be willing to participate in a learning community.
Must be organized, detail oriented and solution focused.
Must demonstrate the ability to work independently and be resourceful.
Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better).
Must be a team player.
Possess strong communication and organizational skills.
Excellent interpersonal skills.
Able to work under pressure in a calm and reassuring manner.
Education
A bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is required.
Experience
At least one year of prior direct service experience in a social service setting is required. Experience working with survivors of intimate partner and family violence and other victims of crime.
Bilingual (English/Spanish, French, Chinese, Arabic, Korean) is preferred.
If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.
Technology Statement Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.
Know Your Rights: Workplace discrimination is illegal.
Hiring Range: $23.62 - 26.58 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center
AmeriCorps, Peace Corps and other service alumni are encouraged to apply.
Please review the following EEO information: Accession: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
#J-18808-Ljbffr