The Jonus Group
Personal Lines Customer Service Representative
Seeking a dedicated and detail-oriented Personal Lines Customer Service Representative to join a growing team. This role involves servicing personal insurance accounts, including home, auto, and umbrella policies, while delivering exceptional customer support.
Compensation Package
Salary Range: $50,000 – $60,000
Benefits: Comprehensive benefits package, including 401(k)
Responsibilities
Provide full-service support for personal insurance accounts, including quoting, renewals, and policy maintenance.
Respond to customer inquiries, process policy changes, and assist with claims handling in a timely and professional manner.
Maintain accurate account records using an agency management system.
Collaborate with internal team members to ensure client satisfaction and continuity of service.
Qualifications
License: Holds an active P&C (Property and Casualty) insurance license.
Experience: 1–3 years of experience in personal lines insurance.
Technical Skills: Previous experience using agency management software preferred.
Soft Skills:
High attention to detail and strong organizational abilities
Excellent verbal and written communication skills
Proven ability to multitask and manage priorities
Customer-focused with a solutions-oriented mindset
Works well independently and in a team setting
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
Seniority level Entry level
Employment type Full-time
Job function / Industries Sales, Business Development, and Finance; Banking, Financial Services, and Insurance
Referrals increase your chances of interviewing at The Jonus Group by 2x
Milwaukee, WI $60,000.00-$90,000.00 1 month ago
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Compensation Package
Salary Range: $50,000 – $60,000
Benefits: Comprehensive benefits package, including 401(k)
Responsibilities
Provide full-service support for personal insurance accounts, including quoting, renewals, and policy maintenance.
Respond to customer inquiries, process policy changes, and assist with claims handling in a timely and professional manner.
Maintain accurate account records using an agency management system.
Collaborate with internal team members to ensure client satisfaction and continuity of service.
Qualifications
License: Holds an active P&C (Property and Casualty) insurance license.
Experience: 1–3 years of experience in personal lines insurance.
Technical Skills: Previous experience using agency management software preferred.
Soft Skills:
High attention to detail and strong organizational abilities
Excellent verbal and written communication skills
Proven ability to multitask and manage priorities
Customer-focused with a solutions-oriented mindset
Works well independently and in a team setting
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
Seniority level Entry level
Employment type Full-time
Job function / Industries Sales, Business Development, and Finance; Banking, Financial Services, and Insurance
Referrals increase your chances of interviewing at The Jonus Group by 2x
Milwaukee, WI $60,000.00-$90,000.00 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr