OU Health
Process Improvement Consultant III
Department:
Quality & Process Improvement
General Description The Process Improvement Consultant III will play a critical role in enhancing clinical operations at an enterprise level. The consultant will collaborate with multidisciplinary teams to identify opportunities for improvement, streamline processes, and enhance patient care quality and operational efficiency. This role will focus on enterprise-wide process improvement strategy, stakeholder engagement, and coaching leadership teams and will coach and mentor moderate to the most complex process improvement efforts.
Essential Responsibilities
Lead and manage large‑scale improvement initiatives and strategy deployment
Utilizes advanced data visualization to drive decision‑making
Analyze clinical workflows and data to identify opportunities for improvement and efficiency to develop actionable insights and recommendations
Oversee training programs and capability‑building in improvement methodologies
Facilitate 8‑Step, Lean/Six Sigma training and workshops for clinical teams
Develop KPIs and performance dashboards to track project progress and outcomes
Collaborate with multidisciplinary teams to ensure that all improvement efforts align with institutional goals for patient safety, quality of care, and operational efficiency
Present findings and recommendations, project updates and results to senior leadership and stakeholders
Partner with IT and analytics teams to implement technological solutions to optimize clinical operations
Monitor and sustain process improvements post‑implementation, ensuring they are standardized and integrated into daily practice
Stay current with best practices in clinical operations and process improvement methodologies
Mentor junior team members and promote a culture of continuous improvement across the institution
Minimum Qualifications Education:
Bachelor’s degree in healthcare administration, nursing, business, industrial engineering, or related field required. Master’s degree preferred (e.g., MBA, MPH, MHA).
Experience:
5 or more years of experience in process improvement with a focus on healthcare/clinical operations required. Experience working in an academic medical center or large hospital system preferred.
License(s)/Certification(s)/Registration(s) Required:
Lean Six Sigma Green Belt required. Black Belt preferred. PMP certification or similar preferred.
Knowledge, Skills and Abilities
Extensive experience in healthcare process improvement, with proven results in large scale initiatives
Advanced ability to utilize data in storytelling to gain support from leaders and stakeholders
Advanced analytical and data visualization skills
Ability to lead large‑scale initiatives collaboratively with multidisciplinary teams
Exceptional leadership, communication, and change management skills with a passion for driving change in healthcare settings
Expert Microsoft Office skills with heavy emphasis in MS Excel, Word, PowerPoint as well as Visio
Expert proficiency in data analysis, process mapping, root cause analysis, and other process improvement tools
Ability to manage multiple projects and meet deadlines in a fast‑paced environment
Advanced ability to influence and facilitate change across all levels of the organization
Deep understanding of hospital operations, clinical workflows and regulatory requirements
Experience with continuous improvement management systems
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitals and Health Care
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, creates peace of mind for you and your family.
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Quality & Process Improvement
General Description The Process Improvement Consultant III will play a critical role in enhancing clinical operations at an enterprise level. The consultant will collaborate with multidisciplinary teams to identify opportunities for improvement, streamline processes, and enhance patient care quality and operational efficiency. This role will focus on enterprise-wide process improvement strategy, stakeholder engagement, and coaching leadership teams and will coach and mentor moderate to the most complex process improvement efforts.
Essential Responsibilities
Lead and manage large‑scale improvement initiatives and strategy deployment
Utilizes advanced data visualization to drive decision‑making
Analyze clinical workflows and data to identify opportunities for improvement and efficiency to develop actionable insights and recommendations
Oversee training programs and capability‑building in improvement methodologies
Facilitate 8‑Step, Lean/Six Sigma training and workshops for clinical teams
Develop KPIs and performance dashboards to track project progress and outcomes
Collaborate with multidisciplinary teams to ensure that all improvement efforts align with institutional goals for patient safety, quality of care, and operational efficiency
Present findings and recommendations, project updates and results to senior leadership and stakeholders
Partner with IT and analytics teams to implement technological solutions to optimize clinical operations
Monitor and sustain process improvements post‑implementation, ensuring they are standardized and integrated into daily practice
Stay current with best practices in clinical operations and process improvement methodologies
Mentor junior team members and promote a culture of continuous improvement across the institution
Minimum Qualifications Education:
Bachelor’s degree in healthcare administration, nursing, business, industrial engineering, or related field required. Master’s degree preferred (e.g., MBA, MPH, MHA).
Experience:
5 or more years of experience in process improvement with a focus on healthcare/clinical operations required. Experience working in an academic medical center or large hospital system preferred.
License(s)/Certification(s)/Registration(s) Required:
Lean Six Sigma Green Belt required. Black Belt preferred. PMP certification or similar preferred.
Knowledge, Skills and Abilities
Extensive experience in healthcare process improvement, with proven results in large scale initiatives
Advanced ability to utilize data in storytelling to gain support from leaders and stakeholders
Advanced analytical and data visualization skills
Ability to lead large‑scale initiatives collaboratively with multidisciplinary teams
Exceptional leadership, communication, and change management skills with a passion for driving change in healthcare settings
Expert Microsoft Office skills with heavy emphasis in MS Excel, Word, PowerPoint as well as Visio
Expert proficiency in data analysis, process mapping, root cause analysis, and other process improvement tools
Ability to manage multiple projects and meet deadlines in a fast‑paced environment
Advanced ability to influence and facilitate change across all levels of the organization
Deep understanding of hospital operations, clinical workflows and regulatory requirements
Experience with continuous improvement management systems
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
Industries Hospitals and Health Care
OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, creates peace of mind for you and your family.
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