Amaze Health
Electronic Health Records (EHR) Systems Administrator
This role requires a strong IT and computer science foundation, deep understanding of healthcare workflows and compliance, and is responsible for implementation, configuration, maintenance, and ongoing support of the EHR system. The administrator acts as the primary contact for EHR issues, providing help desk support and ensuring system reliability and user satisfaction.
Key Responsibilities System Implementation & Management
Lead and support deployment, configuration, and integration of EHR systems across the organization.
Maintain system performance, security, and compliance with healthcare regulations (HIPAA, etc.).
Manage updates, patches, and version upgrades to ensure optimal functionality.
Technical Support & Help Desk
Serve as first line of support for EHR‑related issues, troubleshooting and resolving user problems promptly.
Provide training and guidance to staff on EHR functionality and best practices.
Document and track support requests, ensuring timely resolution and continuous improvement.
Data Integrity & Reporting
Monitor data accuracy and integrity within the EHR system.
Generate reports and dashboards for clinical and administrative teams.
Collaborate with IT and compliance teams to ensure secure data handling and storage.
Process Optimization
Identify opportunities to streamline workflows and improve system usability.
Work closely with clinical and administrative teams to align EHR functionality with operational needs.
Qualifications
Experience:
Minimum 3 years in EHR administration, implementation, or support.
Technical Skills:
Strong knowledge of EHR platforms (Epic, Cerner, Athenahealth, or similar).
General IT and computer science skills, including networking, databases, and system security.
Familiarity with healthcare compliance standards (HIPAA).
Education:
Bachelor’s degree in Information Technology, Computer Science, Health Informatics, or related field.
Soft Skills:
Excellent problem‑solving and troubleshooting abilities.
Strong communication and customer service skills.
Ability to work independently and collaboratively in a fast‑paced environment.
Preferred Qualifications
Experience with EHR implementation projects.
Knowledge of HL7, FHIR, and other healthcare interoperability standards.
Previous help desk or technical support experience in a healthcare setting.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries Wellness and Fitness Services
Base Pay Range $75,000.00/yr - $100,000.00/yr
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Key Responsibilities System Implementation & Management
Lead and support deployment, configuration, and integration of EHR systems across the organization.
Maintain system performance, security, and compliance with healthcare regulations (HIPAA, etc.).
Manage updates, patches, and version upgrades to ensure optimal functionality.
Technical Support & Help Desk
Serve as first line of support for EHR‑related issues, troubleshooting and resolving user problems promptly.
Provide training and guidance to staff on EHR functionality and best practices.
Document and track support requests, ensuring timely resolution and continuous improvement.
Data Integrity & Reporting
Monitor data accuracy and integrity within the EHR system.
Generate reports and dashboards for clinical and administrative teams.
Collaborate with IT and compliance teams to ensure secure data handling and storage.
Process Optimization
Identify opportunities to streamline workflows and improve system usability.
Work closely with clinical and administrative teams to align EHR functionality with operational needs.
Qualifications
Experience:
Minimum 3 years in EHR administration, implementation, or support.
Technical Skills:
Strong knowledge of EHR platforms (Epic, Cerner, Athenahealth, or similar).
General IT and computer science skills, including networking, databases, and system security.
Familiarity with healthcare compliance standards (HIPAA).
Education:
Bachelor’s degree in Information Technology, Computer Science, Health Informatics, or related field.
Soft Skills:
Excellent problem‑solving and troubleshooting abilities.
Strong communication and customer service skills.
Ability to work independently and collaboratively in a fast‑paced environment.
Preferred Qualifications
Experience with EHR implementation projects.
Knowledge of HL7, FHIR, and other healthcare interoperability standards.
Previous help desk or technical support experience in a healthcare setting.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Information Technology
Industries Wellness and Fitness Services
Base Pay Range $75,000.00/yr - $100,000.00/yr
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