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Major League Soccer

Group Sales Executive-Atlanta United

Major League Soccer, Atlanta, Georgia, United States, 30383

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Position Summary The Group Sales Executive role requires a dynamic, professional, and energetic communicator with a successful selling track record preferably in collegiate, minor league and/or professional sports. The Atlanta United FC Ticket Sales team is responsible for helping the franchise meet its financial goals while delivering the highest levels of customer service.

This is a full-time role located at Mercedes-Benz Stadium in downtown Atlanta.

Key Responsibilities

Identify group prospects and new business opportunities by executing call campaigns, emailing, prospecting, and face to face appointments.

Develop, build, and maintain lasting relationship with clients and fans.

Research and implement group sales programs within the Atlanta area while maximizing revenue.

Develop and create ticket initiatives designed to drive sales volume while servicing these accounts throughout the completion of their match day experience.

Meet and exceed sales volume metrics to achieve individual and team goals.

Attend Atlanta United community events to promote group ticket initiatives.

Fulfill match day responsibilities including but not limited to greeting clients, helping with lead prospecting initiatives, and managing group activations both pre- and post-match.

Staying up to date on industry best practices by networking with colleagues across the platform of professional sports.

Manage customer records and ticket inventory within Archtics and CRM.

Work with other departments, such as marketing and events, to align strategies and customer satisfaction.

Qualifications & Skills

Bachelor’s degree or equivalent experience required.

Minimum 2-3 years prior sports ticket sales experiences (group or premium sales preferred).

Strong communication, organization, attention to detail, and customer service.

Competitive, creative, professional, and committed to the team concept.

Excellent verbal and interpersonal communication skills for conducting sales calls and meetings.

Willing to work long hours including weekends and holidays.

An active knowledge of the sport and Major League Soccer.

Experience with Microsoft Dynamics, Ticketmaster, and Archtics preferred.

High level of computer proficiency including Microsoft Word, Excel, Outlook, and PowerPoint.

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