First Horizon Bank
Universal Banker – First Horizon Bank
Location:
Onsite, as listed in the job posting.
Summary:
Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties such as outbound sales calls to achieve banking center goals and provide support to banking center management.
Essential Duties and Responsibilities
Provide both teller and platform support to keep client wait times to a minimum and deliver quality service.
Daily processing of financial transactions, including deposits, handling currency and coin, and cashing checks.
Opening checking, savings, IRAs, certificates of deposit, and money market accounts and providing all other deposit product services.
Identify client needs through consultative conversations and recommend appropriate products and services.
Cross‑sell and make referrals to bank partners to generate new business and deepen existing client relationships.
Conduct regular outbound calls to clients and prospects, including participation in special deposit/loan campaigns.
Assist clients with loan applications for personal/retail needs and hand‑off processing to the appropriate associate.
Conduct research and resolve problems, and respond to client inquiries on account status.
Deliver excellent client experiences and promptly resolve client issues.
Enhance knowledge by attending relevant sales, service, and product knowledge meetings, training classes, and web‑based learning.
Maintain compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon Code of Ethics.
Assist banking center associates with daily operations, including audit controls and training of new associates.
Stay informed of operational updates and changes to ensure ongoing compliance.
Perform all other job‑related duties as assigned.
Qualifications
High school diploma or GED; 1 year of teller experience preferred.
Background credit check and compliance with the S.A.F.E Mortgage Licensing Act of 2008 and related regulations.
Hours
Monday – Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 5:15 PM
Saturday: 8:30 AM – 1:15 PM
Behavioral Assessment Requirement
All candidates must complete the DeGarmo Retail Behavioral Assessment before consideration.
The assessment takes approximately 12–15 minutes to complete.
Assessment results must be submitted prior to application evaluation by Talent Acquisition.
About Us First Horizon Corporation is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, First Horizon Bank operates in 12 states across the southern U.S., offering commercial, private, consumer, small business, wealth, trust, and brokerage services. It has been recognized as one of the nation’s best employers by Fortune and Forbes.
Benefits
Medical, dental, and vision with wellness incentives
Health Savings Account with company match
Family and parental leave
Tuition reimbursement
Mentor program
401(k) with 6 % match
Follow Us
Facebook
Twitter (X)
LinkedIn
Instagram
YouTube
#J-18808-Ljbffr
Onsite, as listed in the job posting.
Summary:
Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening accounts in a retail banking environment. Introduce bank products and services through outreach to prospects and provide tailored recommendations to existing clients to deepen relationships. Perform related duties such as outbound sales calls to achieve banking center goals and provide support to banking center management.
Essential Duties and Responsibilities
Provide both teller and platform support to keep client wait times to a minimum and deliver quality service.
Daily processing of financial transactions, including deposits, handling currency and coin, and cashing checks.
Opening checking, savings, IRAs, certificates of deposit, and money market accounts and providing all other deposit product services.
Identify client needs through consultative conversations and recommend appropriate products and services.
Cross‑sell and make referrals to bank partners to generate new business and deepen existing client relationships.
Conduct regular outbound calls to clients and prospects, including participation in special deposit/loan campaigns.
Assist clients with loan applications for personal/retail needs and hand‑off processing to the appropriate associate.
Conduct research and resolve problems, and respond to client inquiries on account status.
Deliver excellent client experiences and promptly resolve client issues.
Enhance knowledge by attending relevant sales, service, and product knowledge meetings, training classes, and web‑based learning.
Maintain compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon Code of Ethics.
Assist banking center associates with daily operations, including audit controls and training of new associates.
Stay informed of operational updates and changes to ensure ongoing compliance.
Perform all other job‑related duties as assigned.
Qualifications
High school diploma or GED; 1 year of teller experience preferred.
Background credit check and compliance with the S.A.F.E Mortgage Licensing Act of 2008 and related regulations.
Hours
Monday – Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 5:15 PM
Saturday: 8:30 AM – 1:15 PM
Behavioral Assessment Requirement
All candidates must complete the DeGarmo Retail Behavioral Assessment before consideration.
The assessment takes approximately 12–15 minutes to complete.
Assessment results must be submitted prior to application evaluation by Talent Acquisition.
About Us First Horizon Corporation is a leading regional financial services company dedicated to helping clients, communities, and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, First Horizon Bank operates in 12 states across the southern U.S., offering commercial, private, consumer, small business, wealth, trust, and brokerage services. It has been recognized as one of the nation’s best employers by Fortune and Forbes.
Benefits
Medical, dental, and vision with wellness incentives
Health Savings Account with company match
Family and parental leave
Tuition reimbursement
Mentor program
401(k) with 6 % match
Follow Us
Twitter (X)
YouTube
#J-18808-Ljbffr