CBRE
Workplace Experience Coordinator - San Francisco CA
CBRE, San Francisco, California, United States, 94199
Workplace Experience Coordinator - San Francisco, CA
Join CBRE as a Workplace Experience Coordinator and help deliver a world‑class customer service experience to employees and guests within a designated building.
About the Role As part of CBRE’s Workplace Experience function, the Coordinator is the first point of contact for all visitors and employees, providing exceptional service, managing day‑to‑day operations, and ensuring a safe and welcoming environment.
What You’ll Do
Serve as the first point of contact, greeting visitors, issuing visitor and parking passes, and following security protocols.
Answer telephone calls professionally and present to groups of varying sizes.
Arrange and confirm recreational, dining, and business activities on behalf of requestors.
Manage janitorial or maintenance work orders, and coordinate workplace services including mail, office supply, and onboarding procedures.
Respond to inquiries or complaints from employees, guests, and co‑workers, providing solutions in a professional, customer‑service driven manner.
Organize and manage on‑site events, including securing event space, setting up and tearing down rooms, and delivering supplies.
Follow property‑specific security and emergency procedures, notifying appropriate parties to ensure safety.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed or complicated information within the team and follow specific directions as given by management.
Use existing procedures to solve straightforward problems while following defined policies.
What You’ll Need
Authorization to work in the United States without visa sponsorship now or in the future.
High School Diploma, GED, or equivalent experience.
3–4 years of front‑desk, concierge, customer‑service, or hospitality experience.
Open and flexible work schedule.
Ability to comprehend and interpret instructions, memos, and to ask clarifying questions.
Comfortable engaging with new people, demonstrating empathy and offering help.
High level of attention to detail and strong verbal and written communication skills.
Physical capability to walk, stand, lift up to 40 lbs., and perform tasks such as bending, stooping, pushing, and pulling.
Benefits
Competitive health, dental, vision, and life insurance.
Disability coverage and 401(k) plan starting the first day of the month following your start date.
Professional development opportunities and mentorship.
Company van for transportation and other necessary tools.
Career advancement within a global leader in commercial real estate services.
The minimum hourly salary for the Workplace Experience Coordinator position is $24.04, and the maximum is $30.05. Compensation will also depend on education, training, and experience.
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE provides reasonable accommodations during the application process for individuals with disabilities. To request assistance, email recruitingaccommodations@cbre.com or call +1 866 225 3099 (U.S.) or +1 866 388 4346 (Canada). CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our success.
#J-18808-Ljbffr
About the Role As part of CBRE’s Workplace Experience function, the Coordinator is the first point of contact for all visitors and employees, providing exceptional service, managing day‑to‑day operations, and ensuring a safe and welcoming environment.
What You’ll Do
Serve as the first point of contact, greeting visitors, issuing visitor and parking passes, and following security protocols.
Answer telephone calls professionally and present to groups of varying sizes.
Arrange and confirm recreational, dining, and business activities on behalf of requestors.
Manage janitorial or maintenance work orders, and coordinate workplace services including mail, office supply, and onboarding procedures.
Respond to inquiries or complaints from employees, guests, and co‑workers, providing solutions in a professional, customer‑service driven manner.
Organize and manage on‑site events, including securing event space, setting up and tearing down rooms, and delivering supplies.
Follow property‑specific security and emergency procedures, notifying appropriate parties to ensure safety.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed or complicated information within the team and follow specific directions as given by management.
Use existing procedures to solve straightforward problems while following defined policies.
What You’ll Need
Authorization to work in the United States without visa sponsorship now or in the future.
High School Diploma, GED, or equivalent experience.
3–4 years of front‑desk, concierge, customer‑service, or hospitality experience.
Open and flexible work schedule.
Ability to comprehend and interpret instructions, memos, and to ask clarifying questions.
Comfortable engaging with new people, demonstrating empathy and offering help.
High level of attention to detail and strong verbal and written communication skills.
Physical capability to walk, stand, lift up to 40 lbs., and perform tasks such as bending, stooping, pushing, and pulling.
Benefits
Competitive health, dental, vision, and life insurance.
Disability coverage and 401(k) plan starting the first day of the month following your start date.
Professional development opportunities and mentorship.
Company van for transportation and other necessary tools.
Career advancement within a global leader in commercial real estate services.
The minimum hourly salary for the Workplace Experience Coordinator position is $24.04, and the maximum is $30.05. Compensation will also depend on education, training, and experience.
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE provides reasonable accommodations during the application process for individuals with disabilities. To request assistance, email recruitingaccommodations@cbre.com or call +1 866 225 3099 (U.S.) or +1 866 388 4346 (Canada). CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our success.
#J-18808-Ljbffr