The RealReal
Field Sales Account Executive (Luxury Consignment Executive) – Peninsula
The RealReal, Burlingame, California, United States, 94012
About The RoleOur team at The RealReal is growing, and we’re seeking experienced sales professionals to drive consignment business as a Luxury Consignment Executive (LCE).
As a Luxury Consignment Executive (LCE), you’ll play a vital role in Outside Sales—acquiring luxury items from clients and building both new and repeat business within your assigned territory.
What You Get To Do Everyday
Client Outreach: Engage new and existing clients through daily outreach and in‑home appointments to drive consignment activity.
Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing‑qualified leads into consignors.
Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth.
Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end‑to‑end coordination of item pickup and shipment to The RealReal’s e‑commerce centers.
Client Experience: Deliver a high‑touch, white‑glove experience throughout the consignment process to ensure client satisfaction, trust, and long‑term engagement.
Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.
Cross‑Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.
Field Work: Spend the majority of time—over 70%—in the field, cultivating client relationships and securing consigned items through personalized, in‑home appointments.
What You Bring To The Role This section highlights essential skills and qualifications required to succeed in this role.
Minimum Requirements
3+ years of proven success in performance‑driven direct sales roles, with a consistent track record of meeting or exceeding targets.
Exceptional ability to build rapport, earn trust, and communicate effectively regarding high‑value goods/services with discerning clientele.
Highly motivated, results‑oriented, and comfortable operating independently in a fast‑paced, field‑based environment.
Strong relationship‑building, organizational, and problem‑solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM).
Commitment to a 40‑hour workweek with occasional off‑hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.
Willingness and ability to travel more than 70% within the designated market.
Preferred Requirements
Prior experience in selling luxury goods and/or high‑end services.
Established book of business with existing client relationships.
Strong understanding of fashion trends and the luxury market.
Compensation, Benefits, & Perks
Base salary plus uncapped commission (2,000 /month commission – top performers earning over 5,000 /month).
Annual Elite Club Trip for top performers.
Monthly sales competitions (cash, prizes, site credit).
Employee Stock Purchase Plan.
401(k) with Company Match.
Medical, Dental & Vision Insurance.
Paid Parental Leave.
9 paid company holidays.
Flexible time off (with manager approval).
The expected salary range for this role is $60,000.00‑$65,000.00.
To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
Equal Employment Opportunity The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear; occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.
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As a Luxury Consignment Executive (LCE), you’ll play a vital role in Outside Sales—acquiring luxury items from clients and building both new and repeat business within your assigned territory.
What You Get To Do Everyday
Client Outreach: Engage new and existing clients through daily outreach and in‑home appointments to drive consignment activity.
Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed clients, and converting marketing‑qualified leads into consignors.
Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall revenue growth.
Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end‑to‑end coordination of item pickup and shipment to The RealReal’s e‑commerce centers.
Client Experience: Deliver a high‑touch, white‑glove experience throughout the consignment process to ensure client satisfaction, trust, and long‑term engagement.
Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.
Cross‑Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.
Field Work: Spend the majority of time—over 70%—in the field, cultivating client relationships and securing consigned items through personalized, in‑home appointments.
What You Bring To The Role This section highlights essential skills and qualifications required to succeed in this role.
Minimum Requirements
3+ years of proven success in performance‑driven direct sales roles, with a consistent track record of meeting or exceeding targets.
Exceptional ability to build rapport, earn trust, and communicate effectively regarding high‑value goods/services with discerning clientele.
Highly motivated, results‑oriented, and comfortable operating independently in a fast‑paced, field‑based environment.
Strong relationship‑building, organizational, and problem‑solving skills; excellent verbal and written communication; proficient in Salesforce (or similar CRM).
Commitment to a 40‑hour workweek with occasional off‑hours; must reside in the assigned territory, possess a valid driver’s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.
Willingness and ability to travel more than 70% within the designated market.
Preferred Requirements
Prior experience in selling luxury goods and/or high‑end services.
Established book of business with existing client relationships.
Strong understanding of fashion trends and the luxury market.
Compensation, Benefits, & Perks
Base salary plus uncapped commission (2,000 /month commission – top performers earning over 5,000 /month).
Annual Elite Club Trip for top performers.
Monthly sales competitions (cash, prizes, site credit).
Employee Stock Purchase Plan.
401(k) with Company Match.
Medical, Dental & Vision Insurance.
Paid Parental Leave.
9 paid company holidays.
Flexible time off (with manager approval).
The expected salary range for this role is $60,000.00‑$65,000.00.
To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.
Equal Employment Opportunity The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear; occasionally required to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl; must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.
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