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V-Soft Consulting Group, Inc.

Desktop Support III

V-Soft Consulting Group, Inc., Madison, Wisconsin, us, 53774

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Desktop Support III (Onsite) – Madison, Wisconsin Primary Location: Madison, Wisconsin.

Education and Experience

Associate’s Degree in computer science, computer technician, or related field.

Experience providing phone-based technical support.

Experience in computer hardware and software support and maintenance.

Experience installing, configuring, upgrading and troubleshooting computers, printers, scanners, and other peripherals.

Preferred

Experience or training in supporting audio/visual technologies including video conferencing tools.

Experience or training in supporting Windows Server.

Experience or training in supporting Remote Desktop Services (Terminal Services).

Experience or training in supporting Active Directory and Group Policy.

Experience or training in supporting Local Area Networks.

Top Required Skills & Years of Experience

Minimum 2 years’ experience required.

Must have experience in an enterprise IT environment.

Must have excellent customer service skills.

Must have excellent communication and logical thinking skills.

Proven ability to install, configure, repair and maintain computer hardware.

Nice to Have Skills

Knowledge of computer networking principles.

Knowledge of digital audio recording equipment.

Knowledge and understanding of user account in an Active Directory environment.

Knowledge, Skills and Abilities

Ability to set up computers, related peripherals and audio/visual equipment.

Knowledge of computer operating systems and hardware.

Skill in maintaining computer equipment in office and server areas.

Skill in technical troubleshooting and providing professional customer service.

Skill in verbal and written communication.

Knowledge of local and wide area networking.

Ability to implement infrastructure hardware, address technical emergencies, and implement cyber security policies.

Benefits As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more.

Contact Qualified candidates should send resumes to

mtaher@vsoftconsulting.com .

Equal Employment Opportunity V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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