Vaco by Highspring
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This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $20.00/hr - $24.00/hr
Direct message the job poster from Vaco by Highspring
Overview We're looking for an IT Support Technician to provide desk-side and remote support for about 900 users. This role handles daily tickets, troubleshooting, and setups while maintaining excellent customer service.
Key Responsibilities
Support end users
Troubleshoot hardware/software issues on Dell desktops and iOS devices
Set up new systems and install software
Manage accounts in O365 and Active Directory
Provide printer and telecom support
Resolve email and iPhone issues
Skills & Experience
Strong knowledge of O365, Active Directory, and Windows
Experience with Dell hardware, iOS, and general break/fix support
Familiar with ticketing systems
Excellent customer service and communication skills
1-3 years of IT support experience preferred
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. As required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Seniority level Entry level
Employment type Full-time
Job function Information Technology
Industries Landscaping Services
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Muncie, IN .
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This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $20.00/hr - $24.00/hr
Direct message the job poster from Vaco by Highspring
Overview We're looking for an IT Support Technician to provide desk-side and remote support for about 900 users. This role handles daily tickets, troubleshooting, and setups while maintaining excellent customer service.
Key Responsibilities
Support end users
Troubleshoot hardware/software issues on Dell desktops and iOS devices
Set up new systems and install software
Manage accounts in O365 and Active Directory
Provide printer and telecom support
Resolve email and iPhone issues
Skills & Experience
Strong knowledge of O365, Active Directory, and Windows
Experience with Dell hardware, iOS, and general break/fix support
Familiar with ticketing systems
Excellent customer service and communication skills
1-3 years of IT support experience preferred
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. As required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Seniority level Entry level
Employment type Full-time
Job function Information Technology
Industries Landscaping Services
Referrals increase your chances of interviewing at Vaco by Highspring by 2x
Get notified about new Information Technology Support Analyst jobs in
Muncie, IN .
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr