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Energy Jobline CVL

3rd Line Support Engineer in Nationwide

Energy Jobline CVL, Olathe, Kansas, us, 66051

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Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Level 3 IT Technician (MSP Experience) About the Role We’re seeking a skilled Level 3 IT Technician with experience in a Managed Service Provider (MSP) environment. You’ll handle escalated support tickets, manage client systems, and assist with IT projects — delivering exceptional service every time.

Key Responsibilities

Provide 3rd-line technical support and fault resolution

Maintain and upgrade client IT systems

Plan and deliver migrations and IT projects

Ensure SLA compliance and excellent customer service

Skills & Experience

2+ years in a similar role within an MSP

Strong knowledge of Windows Server (2016–2022), Office 365, Active Directory & Azure AD

Experience with Hyper-V, WAN/LAN troubleshooting, VLANs, and VoIP

Project management and multitasking ability

Full UK driving licence required

Benefits

24 days holiday + bank holidays (rising to 28)

Training & certification support

Diverse project exposure

Company sick pay & eyecare vouchers

Hours: Monday to Friday

Experience: 5 years IT support ()

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.

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