Gerber Collision & Glass
Gerber Collision & Glass – General Manager
Join to apply for the
General Manager
role at
Gerber Collision & Glass . Gerber Collision & Glass is one of the largest collision repair companies in North America, with over $3 billion in sales and more than 1,000 locations across the United States and Canada. Our 10,000+ team members are passionate about delivering the goal to WOW Every Customer and Be the Best.
WELCOME TO GERBER COLLISION & GLASS Gerber offers a great place to launch and grow careers. As we continue to expand, we provide endless opportunities for career advancement.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description The General Manager’s primary responsibility and accountability is to provide an exceptional customer experience while leading and maintaining day-to-day operations of the Store in compliance with established policies and procedures. The General Manager plans and implements daily operations to ensure KPI and insurance metrics are met, coaches and empowers team performance, promotes the highest quality standards of professionalism in serving all customers, and leads by example at all times.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage estimates to ensure labor mix is within established standards; manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education And/or Experience Required
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills/Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Clear verbal and written communication skills.
Ability to motivate others using effective coaching tools and management skills.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free prescription or non‑prescription safety glasses annually.
Annual voluntary uniform stipend.
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit
gerbercareers.com
to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details Pay: $90,000 – $115,000 a year. Qualify for quarterly bonuses.
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General Manager
role at
Gerber Collision & Glass . Gerber Collision & Glass is one of the largest collision repair companies in North America, with over $3 billion in sales and more than 1,000 locations across the United States and Canada. Our 10,000+ team members are passionate about delivering the goal to WOW Every Customer and Be the Best.
WELCOME TO GERBER COLLISION & GLASS Gerber offers a great place to launch and grow careers. As we continue to expand, we provide endless opportunities for career advancement.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description The General Manager’s primary responsibility and accountability is to provide an exceptional customer experience while leading and maintaining day-to-day operations of the Store in compliance with established policies and procedures. The General Manager plans and implements daily operations to ensure KPI and insurance metrics are met, coaches and empowers team performance, promotes the highest quality standards of professionalism in serving all customers, and leads by example at all times.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage estimates to ensure labor mix is within established standards; manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education And/or Experience Required
Post-Secondary Education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills/Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Clear verbal and written communication skills.
Ability to motivate others using effective coaching tools and management skills.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free prescription or non‑prescription safety glasses annually.
Annual voluntary uniform stipend.
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit
gerbercareers.com
to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details Pay: $90,000 – $115,000 a year. Qualify for quarterly bonuses.
#J-18808-Ljbffr