POP MART
Base pay range
$21.00/hr - $26.00/hr
Job Overview
We are in search of an
Assistant Store Manager
with previous experience to help in supporting all operational and customer‑facing tasks in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. The position reports to and receives functional guidance from the Store Manager. The ideal candidate has a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and developing talent. Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience. Maintain a clean, organized, and safe store environment for customers, employees, and store products. Set high store standards that reflect company brand image, values, and culture. Serve as subject‑matter expert on POP MART core business information including character, product, and company history. Support company marketing events such as in‑store events, pop‑up events, conventions, and new store openings. Support the RoboShop business as needed and follow up with in‑store RoboShop employees and partners. Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, and store sales trends. Drive sales of key products such as blind boxes, MEGA, and accessories. Work flexible hours including nights, weekends, and holidays. Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners and attend weekly calls. Install marketing decals, props, set up new merchandising planograms, and establish marketing fixtures. Remerchandise the sales floor based on product sell‑through or slow‑moving items, making strategic decisions aligned with business needs. Work closely with Inventory ASM to determine BOH and warehouse inventory levels. Work specific days of the week depending on Visual/Inventory Management responsibilities. Maintain back‑of‑house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications Retail industry knowledge, skills, and abilities. Confident and comfortable engaging customers to deliver a great experience. More than 2 years of store leadership experience in retail. High level of ethics, values, integrity, and trust. Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions. Ability to adapt to a fast‑paced environment and implement new standardization directives. High School Diploma. Must be 18 years old or older. Physical Requirements Regularly lift, carry, and move merchandise and supplies up to 50 lbs. Stand and walk for extended periods (up to 6‑8 hours per shift). Bend, kneel, reach, and climb ladders or step stools safely. Perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves. Work in a fast‑paced environment that may require quick movements and multitasking. Work in varying temperature conditions, including stockroom and receiving areas. Operate standard stockroom tools (e.g., box cutters) requiring manual dexterity. We provide a market‑competitive package: 401(k), health insurance, PTO, paid sick leave, and more. Opportunities for on‑the‑job training, career development, and short‑term assignments are available. You are flexible while working in a dynamic environment, prioritizing multiple tasks, and enjoying learning new things and assisting customers. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other status protected by applicable federal, state or local law.
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Assistant Store Manager
with previous experience to help in supporting all operational and customer‑facing tasks in store. This person will be responsible for store opening and closing operations, ensuring that all store operations are occurring as expected, and providing a great experience in store. The position reports to and receives functional guidance from the Store Manager. The ideal candidate has a strong attention to detail and will be an expert in store processes, identifying opportunities for improvement and communicating barriers to the Store Manager. What You Will Achieve Manage a team of Brand Associates setting expectations, goals, and developing talent. Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience. Maintain a clean, organized, and safe store environment for customers, employees, and store products. Set high store standards that reflect company brand image, values, and culture. Serve as subject‑matter expert on POP MART core business information including character, product, and company history. Support company marketing events such as in‑store events, pop‑up events, conventions, and new store openings. Support the RoboShop business as needed and follow up with in‑store RoboShop employees and partners. Improve sales performance of stores and meet sales key performance indicators such as store conversion, units per transaction, dollars per transaction, and store sales trends. Drive sales of key products such as blind boxes, MEGA, and accessories. Work flexible hours including nights, weekends, and holidays. Visual Merchandising & Inventory Management (1 or the other depending on store size) Execute Visual Merchandising and Marketing directives from business partners and attend weekly calls. Install marketing decals, props, set up new merchandising planograms, and establish marketing fixtures. Remerchandise the sales floor based on product sell‑through or slow‑moving items, making strategic decisions aligned with business needs. Work closely with Inventory ASM to determine BOH and warehouse inventory levels. Work specific days of the week depending on Visual/Inventory Management responsibilities. Maintain back‑of‑house organization, inventory management, receiving/transferring of goods, and weekly/quarterly inventory auditing. Qualifications Retail industry knowledge, skills, and abilities. Confident and comfortable engaging customers to deliver a great experience. More than 2 years of store leadership experience in retail. High level of ethics, values, integrity, and trust. Experience working independently in an ambiguous environment with minimal supervision. Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions. Ability to adapt to a fast‑paced environment and implement new standardization directives. High School Diploma. Must be 18 years old or older. Physical Requirements Regularly lift, carry, and move merchandise and supplies up to 50 lbs. Stand and walk for extended periods (up to 6‑8 hours per shift). Bend, kneel, reach, and climb ladders or step stools safely. Perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves. Work in a fast‑paced environment that may require quick movements and multitasking. Work in varying temperature conditions, including stockroom and receiving areas. Operate standard stockroom tools (e.g., box cutters) requiring manual dexterity. We provide a market‑competitive package: 401(k), health insurance, PTO, paid sick leave, and more. Opportunities for on‑the‑job training, career development, and short‑term assignments are available. You are flexible while working in a dynamic environment, prioritizing multiple tasks, and enjoying learning new things and assisting customers. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. **As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other status protected by applicable federal, state or local law.
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