Saks OFF 5TH
Overview
Saks OFF 5TH is the premier luxury off-price destination with stores in the U.S. and Canada and online at SaksOFF5TH.com. This position supports store operations during periods when regular full-time and part-time associates are unavailable or when business activity requires additional staff. Role Summary Flex Associates assist the stores organization with workforce planning during planned or unplanned absences and may be utilized for selling and support functions in the store, including sales and customer support. Job Description ROLE DESCRIPTION: Recommend, select, and help locate or obtain merchandise based on customer needs and desires Be familiar with store inventory to provide customers with best product knowledge Greet customers consistently and educate them on current promotions Foster repeat business by building relationships with customers and promoting Saks credit card Process sales transactions efficiently and accurately using the POS system and adhere to checkout standards Resolve customer issues in alignment with the core values of trust, integrity and respect Achieve individual and store goals for sales, customer acquisition and loyalty program participation Participate in maintenance of selling floor and fitting rooms, including resizing fixtures, organizing go-backs, executing markdowns, and signing fixtures and windows as needed Complete the markdown process with urgency and accuracy per company standards Participate in store programs and selling events Maintain proper display of merchandise in line with brand standards Adhere to Asset Protection control and compliance procedures Support the store’s shortage and theft awareness program through reporting methods provided by the company Efficiently complete tasks or special projects assigned by store leadership Key Qualifications High school diploma or equivalent Experience in a retail, customer service, or sales environment Proven sales track record and results-driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships Thorough knowledge of the fashion industry and a passion for sharing your expertise Ability to act promptly in routine situations and plan effectively for positive customer outcomes Ability to operate equipment such as radios, POS, ticket scanners, and sensor removers Flexibility to work evenings, weekends and public holidays Additional Job Description Salary and Other Compensation: The starting hourly rate for this position is between $15.00-16.00 per hour. Factors which may affect starting pay include market, skills, experience and other qualifications of the successful candidate. Benefits: Medical, dental, vision insurance; 401(k) retirement plan; life insurance; disability insurance; and other voluntary benefits (e.g., critical illness, hospital and accident insurance) subject to eligibility. Your Life And Career At Saks OFF 5TH Be part of an empowered, innovative team with a customer-centric mindset Exposure to career advancement opportunities across corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for eligible full-time employees (medical, dental and vision) Employee discount and other perks Thank you for your interest in Saks OFF 5TH. We review applications and are committed to an inclusive environment free from harassment, discrimination, and bullying. We are an equal opportunity employer. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.
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Saks OFF 5TH is the premier luxury off-price destination with stores in the U.S. and Canada and online at SaksOFF5TH.com. This position supports store operations during periods when regular full-time and part-time associates are unavailable or when business activity requires additional staff. Role Summary Flex Associates assist the stores organization with workforce planning during planned or unplanned absences and may be utilized for selling and support functions in the store, including sales and customer support. Job Description ROLE DESCRIPTION: Recommend, select, and help locate or obtain merchandise based on customer needs and desires Be familiar with store inventory to provide customers with best product knowledge Greet customers consistently and educate them on current promotions Foster repeat business by building relationships with customers and promoting Saks credit card Process sales transactions efficiently and accurately using the POS system and adhere to checkout standards Resolve customer issues in alignment with the core values of trust, integrity and respect Achieve individual and store goals for sales, customer acquisition and loyalty program participation Participate in maintenance of selling floor and fitting rooms, including resizing fixtures, organizing go-backs, executing markdowns, and signing fixtures and windows as needed Complete the markdown process with urgency and accuracy per company standards Participate in store programs and selling events Maintain proper display of merchandise in line with brand standards Adhere to Asset Protection control and compliance procedures Support the store’s shortage and theft awareness program through reporting methods provided by the company Efficiently complete tasks or special projects assigned by store leadership Key Qualifications High school diploma or equivalent Experience in a retail, customer service, or sales environment Proven sales track record and results-driven mindset Competitive drive and entrepreneurial confidence to succeed Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships Thorough knowledge of the fashion industry and a passion for sharing your expertise Ability to act promptly in routine situations and plan effectively for positive customer outcomes Ability to operate equipment such as radios, POS, ticket scanners, and sensor removers Flexibility to work evenings, weekends and public holidays Additional Job Description Salary and Other Compensation: The starting hourly rate for this position is between $15.00-16.00 per hour. Factors which may affect starting pay include market, skills, experience and other qualifications of the successful candidate. Benefits: Medical, dental, vision insurance; 401(k) retirement plan; life insurance; disability insurance; and other voluntary benefits (e.g., critical illness, hospital and accident insurance) subject to eligibility. Your Life And Career At Saks OFF 5TH Be part of an empowered, innovative team with a customer-centric mindset Exposure to career advancement opportunities across corporate offices, retail stores, photo studios, and distribution centers A culture that promotes a flexible work environment Benefits package for eligible full-time employees (medical, dental and vision) Employee discount and other perks Thank you for your interest in Saks OFF 5TH. We review applications and are committed to an inclusive environment free from harassment, discrimination, and bullying. We are an equal opportunity employer. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.
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