Weatherford
Job Title:
Customer Service Representative-Sucker Rod/Rod Pump
Location:
Odessa, Texas, United States
Department:
Geozone Operations
Reports To:
Operations Manager
Position Type:
Full-Time, Shop-Based
Job Summary:
We are seeking a Customer Service Representative to join our Odessa-based team. This is a shop-based role focused on supporting the assembly, disassembly, maintenance, and testing of oilfield equipment (Sucker Rod/Rod Pump). The ideal candidate will assist senior technicians, follow structured learning plans, and contribute to high-quality service delivery in a fast-paced, safety-first environment.
Key Responsibilities:
Safety and Compliance
Follow all Weatherford HSE policies and procedures
Maintain a safe and clean work environment
Participate in safety meetings and report hazards or incidents
Operations
Assist in assembling and disassembling tools and equipment under supervision
Support senior technicians in equipment testing, troubleshooting, and maintenance
Perform preventative and corrective maintenance on field equipment
Follow work instructions and OEPS standards
Maintain accurate records of work performed and parts used
Quality
Ensure all work meets Weatherford's quality standards
Participate in continuous improvement initiatives
Communication and Teamwork
Maintain clear communication with supervisors and team members
Collaborate with cross-functional teams to meet operational goals
Learning and Development
Complete assigned learning plans, including online modules and classroom training
Take initiative to grow technical knowledge and hands-on skills
Qualifications:
Required:
1 to 3 years of related mechanical or oilfield experience
High school diploma or GED
Basic mechanical aptitude and troubleshooting skills
Ability to read and follow technical instructions and diagrams
Willingness to work flexible hours, including nights and weekends if needed
Strong communication and teamwork skills
Basic computer literacy
Preferred:
Experience in oilfield equipment maintenance or repair
Familiarity with hydraulic, pneumatic, or electrical systems
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Equal Employment Opportunity
Weatherford is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Customer Service Representative-Sucker Rod/Rod Pump
Location:
Odessa, Texas, United States
Department:
Geozone Operations
Reports To:
Operations Manager
Position Type:
Full-Time, Shop-Based
Job Summary:
We are seeking a Customer Service Representative to join our Odessa-based team. This is a shop-based role focused on supporting the assembly, disassembly, maintenance, and testing of oilfield equipment (Sucker Rod/Rod Pump). The ideal candidate will assist senior technicians, follow structured learning plans, and contribute to high-quality service delivery in a fast-paced, safety-first environment.
Key Responsibilities:
Safety and Compliance
Follow all Weatherford HSE policies and procedures
Maintain a safe and clean work environment
Participate in safety meetings and report hazards or incidents
Operations
Assist in assembling and disassembling tools and equipment under supervision
Support senior technicians in equipment testing, troubleshooting, and maintenance
Perform preventative and corrective maintenance on field equipment
Follow work instructions and OEPS standards
Maintain accurate records of work performed and parts used
Quality
Ensure all work meets Weatherford's quality standards
Participate in continuous improvement initiatives
Communication and Teamwork
Maintain clear communication with supervisors and team members
Collaborate with cross-functional teams to meet operational goals
Learning and Development
Complete assigned learning plans, including online modules and classroom training
Take initiative to grow technical knowledge and hands-on skills
Qualifications:
Required:
1 to 3 years of related mechanical or oilfield experience
High school diploma or GED
Basic mechanical aptitude and troubleshooting skills
Ability to read and follow technical instructions and diagrams
Willingness to work flexible hours, including nights and weekends if needed
Strong communication and teamwork skills
Basic computer literacy
Preferred:
Experience in oilfield equipment maintenance or repair
Familiarity with hydraulic, pneumatic, or electrical systems
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Equal Employment Opportunity
Weatherford is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.